Veterinarian

San Francisco

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What is the best thing about Northbay Animal Hostpial?

The following are verbatim customer responses from research that American Ratings Corporation conducted from 5/15/2002 to 5/3/2008. Customer last names have been initialized for privacy. 

“They're very personable. My dog really likes going there.” —Alexandra R.

“They're very convenient. I've used them for kennel services. My dog seems to like it there. They have a lot of availability.” —Carolyn M.

“Their staff is very friendly and helpful.” —Carolyn S.

“I like the way they treat my animal. They seem really serious about it, and they go out of their way to take care of it.” —Ed L.

“They were flexible. I could bring my dog anytime I wanted. I could also pick him up whenever I wanted to. I appreciated their flexibility.” —Elaine A.

“It's a quality service.” —Eva F.

“They were convenient for me in the beginning.” —Julie F.

“They saved my dog's life.” —Kristina L.

“They were knowledgeable, and they had the ability to diagnose the problem.” —Mari A.

“They are friendly and professional. I like the doctors.” —Barry M.

“I use them to board my dog, and they seem to do a very good job. I know they walk him everyday. It is important to me that he gets the exercise he needs. Even though he's a small dog, he still needs exercise.” —Chris B.

“The staff is very knowledgeable and caring.” —Debra S.

“I can get in for an appointment when I need to. We had an emergency and called Northbay. They were able to get him in right away. They seemed friendly.” —Maureen L.

“They offer good quality and caring services for our dogs.” —Attilio M.

“They're very personable, and I don't have to wait too long.” —Judy S.

“Their hours are good.” —Karen G.

“I highly recommend their boarding and grooming services. Dr. Walters really cares about my pets.” —Kristen F.

“I can schedule an appointment quickly.” —Pam K.

“I like that they're honest.” —Raul B.

“My dog seemed happy when she got home. She was well fed. I liked the fact they accommodated me at the last minute.” —Shari T.

“We have found their services to be good.” —Jessica F.

“Convenience and good service” —Susan S.

“Their location is convenient for us. We have been using them for years.” —Valerie S.

“Their availability” —Fara A.

“They're nice.” —Daniel R.

"I liked how they cared for our animal."
—Bob A.

"Everyone there is just great. We appreciate all that they do for us." —Cody A.

"I would recommend them if you can afford them. I'm an invalid and when we got the cat, they recommended we take her there so that's where my sister took her for me." —Linda B.

"The attention to my animal, that sounds so broad. The staff is great, Dr. Walters is wonderful." —Gabriella C.

"They were very pleasant, and seemed efficient." —Ursula D.

"Very good personalized service." —Maureen E.

"First of all it's close, and I like Doctor Yen."
—Pat F.

"They are very personable, and they obviously really love animals because they really take good care of them." —Christine G.

"I've been with them since the 70's and they've taken care of all my animals. They care about your animals." —Henry G.

"They're just wonderful. They are patient, caring and they take their time with me and my cat. They don't rush through my appointment." —Ann M.

"I have recommended them and will continue to as long as they continue to take care of our furry friends." —Ivette T.

"The location is very convenient, and the service is good." —Aura A.

"I like their location and they're patient with all the pets." —Karen A.

"They take very good care of my animal when I board, and they're courteous, friendly and competent." —Liane B.

"They are real quick, professional, and caring." —Fred B.

"They are very convenient, and they'll see me anytime." —Lori D.

"They are conveniently located nearby."
—Bridie D.

"They give the best care." —Grace E.

"They're pleasant, warm, and caring."
—Nancy F.

"I think they actually care about all the animals they treat." —Judy G.

"Convenient all the way" —Karen G.

"They're personal, and they care about the pet and the owner." —Patricia H.

"They're efficient, and they do whatever is possible to make my dogs life comfortable."
—Colleen K.

"They care about your pet, and they're patient with the owners." —Christina K.

"They've taken such good care of my pets, and I wouldn't know what to do without them." —Anne L.

"I think they do a great job of caring for all the animals they service there." —Nick L.

"They've been taking care of my pets for a long time, and they know their names."
—Muriel M.

"You know they care, and they seem to like what they do." —Nancy M.

"They are friendly, caring, and most efficient." —Patricia M.

"They are friendly, caring and gentle with the animals." —Diane P.

"Personable service" —Tracy Q.

"I found them to be expensive which is why I don't go there anymore. But the service I got was fine." —Marvin R.

"Thye are caring, friendly people, with good doctors on hand." —Crystale S.

"It's been a while. But when I used to go there, they had the chart readily available. I never had to repeat the reason I was there."
—Susan S.

"Convenient, good hours, easy to get an appointment" —Stephen W.

"Excellent care, great staff" —Tara W.

"They're convenient and accommodating."
—Doreen Z.

"They were friendly, and seem more than capable of giving the right care." —Aisha A.

"They were convenient at the time."
—Jenny A.

"Personable service" —Luis A.

"My husband was the one who chose them, they'll see you right away, don't need an appointment." —Ann A.

"Friendly, caring" —Paul A.

"They know what to prescribe." —Janet A.

"Convenient, they're organized, look neat"
—Ron B.

"Convenient location" —Jane B.

"It's mostly where I get the advantage for 2 cats. The girls are very nice and I don't know too much about the doctors." —Cheryl B.

"We were recommended to them by the people we bought our dog from, so that's where we took him initially. But we don't go there anymore because they're too high priced. I suppose for the people who live there that would be convenient and affordable for them." —Susan B.

"They are open 24 hours." —Mary C.

"I think they're caring." —Edare C.

"They seem to care for the animals."
—Hillary C.

"I like the fact that they were willing to provide a service for a unique type of cat. They do spaying and neutering at a reduced low price." — Jo A.

"They take good care of my dogs." —Janet D.

"Friendly, pleasant" —Cheri D.

"We've been going there for sometime, they have all of our records for all the animals we've ever had." —Cynde D.

"They have a nice staff of folks there, and they take good care of us." —Doug D.

"I think they know what they're doing, and they seem to care about it anyway." —John D.

"They're very caring, and flexible with appointments." —Martha E.

"They're accommodating with appointments. Whenever I call and think there's a problem, it's never a problem for them if I go in."
—Suzanne F.

"They're very friendly and so good with the animals." —Julianna F.

"Personable, friendly" —Alice G.

"I thought they took very good care of my animal." —Rita G.

"I can call and ask to speak to the doctor first. Sometimes they'll give me advice over the phone." —Rosa H.

"They're location is convenient." —Barbara H.

"Once my cat had to stay there for treatment, after I brought her home, they called 2 days later to see how she was doing. I thought that was so nice. It showed me they do care."
—Dorothy H.

"When they send us home with medication, they show us how to administer it before we leave and that always helps." —Ginny J.

"I don't go there anymore, but I did like the staff. They were very friendly and caring."
—Barry J.

"I like the people mostly, and if they weren't as pleasant as they are, I probably wouldn't go there." —Laura K.

"Their hours" —Heather K.

"Very pleasant" —Lisa K.

"They do the best they can." —Jo M.

"Their location" —Kevin M.

"Overall, I think they do a good job, and they're all very friendly." —Paula M.

"Mostly they're close to my house. I don't much care for their cost, but they are good with the animals." —Kathleen M.

"They're flexible with appointments." —Marla M.

"They seemed efficient and caring."
—Rosmary O.

"We don't go there anymore, but everyone is pleasant." —Colleen O.

"Convenient, efficient" —Linda P.

"I think they're fairly average. They do what they can and they've helped us." —Maria P.

"They care, they're efficient and they have good doctors." —Charles R.

"The staff is friendly." —Alesandra R.

"Appointments are easy to make." —Pat S.

"They take good care of the animals. You can see that they're compassionate when handling the animals there." —Angela S.

"Dr. Walters" —Diane T.

"My cat is healthy." —Mickie V.

"I like the friendly, efficient and caring staff."
—Sandy W.

"Very helpful, and they're kind and gentle with our animals." —Ruthe W.

"It's close." —Carol A.

"It is convenient to my location, and the rates are reasonable." —Megan B.

"I think they give sufficient care." —Chris B.

"They're very good with my cat, but I just can't afford to go there." —Mary D.

"Where they're located" —Page D.

"They care about the animals they treat."
—Cathy H.

"The location" —Debbie K.

"They're expensive, but I appreciate the care they give." —Diane K.

"Friendly, convenient" —Margo O.

"How close it is to my house" —Fara A.

"I like their service, but I don't like their fees." —Keli M.

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