What did you like best about My Pony Party & Petting Zoo?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/5/08 and 3/6/08. Customer last names have been initialized for privacy.
“They were very flexible, responsive and easy to work with.” —Rachelle M.
“The animals” —Druv G.
“Donna was professional. She followed through and everything that we expected happened.” —Colleen G.
“The kids really loved all of the animals and the fact that they could interact with them.” —Shannon D.
“The pony was great, tame and sweet.” —Charlene S.
“We actually had the reptile zoo. She was very detailed in explaining the animals to the children.” —Kimberly C.
“The baby animals that they brought in for the age group” —Karina M.
“Their personalities, they were upbeat, positive, helpful, genuine and not pretentious. They were caring with the animals and with the people that came to view them. They wanted to help and were a pleasure to work with.” —Saratoga H.
“The unique service that they offer” —Rita C.
“The staff was good with the kids.” —Wendy A.
“I felt very safe with the ponies. The kids were safe.” —Jean K.
“They get back to you when you call and they are on time. They are a good company to work with.” —W. G. B.
“It made my kids happy. They had fun.” —Malitta N.
“The pony was so well-groomed, clean and healthy. The pony looked very well taken care of.” —Heather F.
“I had the reptile show and the boys really liked it. The intimate setting was also good.” —Sherry B.
“It would be a tie between how fabulous the staff was and how wonderful it was to have cute baby animals. Everything was so clean. They're very flexible. I have used them many times and it has always been great. We love them.” —Linda S.
“I did the reptile petting zoo for an 8th grade party and they were totally enthralled. She talked about how they aged and they were able to pet them. We were the hit of the neighborhood.” —Lisa P.
“The ponies were very gentle with the children. The children loved it.” —Elena A.
“It was very easy. I didn't have to worry about anything. They put everything together and took everything apart. It was worth the money.” —Anne F.
“I just like that they are really friendly to the kids, and they set everything up.” —Desiree K.
“The friendliness of the animals” —Monica C.
“The pony was adorable. Also the person who accompanied the pony was very good and cleaned up after the pony. It was a really great experience. The kids loved it.” —Lindsay M.
“I can count on them and the animals are friendly.” —F. C. C.
“We've used them for a number of years. Usually the staff is really helpful.” —R. M. H.
“The people that came by were friendly and they set up everything. The animals were tame.” —Tina C.
“They treat the little children very warmly and patiently.” —Lucille P.
“I just thought they were excellent with the children and very informative about the animals.” —Julie D.
“They were easy to communicate with. They send everything out in a timely manner so that I can send payments to them promptly. They are a great company to work with.” —E. V. Y.
“There wasn't anything I didn't like. Everything about it was good. The animals, the people, the service, everything was great.” —Dana B.
“The kids loved the ponies.” —Lesley C.
“She is very responsible and does a good job. She shows up on time and leaves the place clean.” —C. S. Q. M.
“They were pleasant to deal with, efficient in terms of getting there on time and the people who helped the kids were very nice to work with. The prices were appropriate.” —W. S.
“They are friendly and the animals are well taken care of. They've always been easy to schedule.” —L. O. P.
“The staff was friendly. Also, the pony was nice, friendly and very clean.” —Ramona M.
“The variety of animals” —P. P. S.
“The friendliness” —K. C.
“The quality of the animals, they were healthy, calm and the kids really had a good time.” —Denise H.
“The animals” —Kari C.
“We have them booked for another job. They are willing to accommodate our needs. As our event has grown, they have provided more services. They have been very accommodating.” —Aromas D.
“That it is very portable, so you can have it anywhere. The animals are very cute.” —Natalia S.
“The fact that once I got to somebody, it was clear that they really enjoyed it. They were very easy to talk to. She was very honest and didn't try to sell me more than what I needed.” —Rita D.
“Well, the animals were very nice. I liked that the gal who came with the animals put everything out, kept everything clean and cleaned up after the animals.” —Jeanne L.
“They have always been excellent. They've been on time and they have even supplied us with doves. We've used them for five years.” —M. P.
“Just the different types of parties that they provide with animals” —Jackie W.
“The kids really loved it.” —Kathleen D.
“They're efficient. The animals are well taken care of and the people are nice and patient. We've used them for years because it has always been a successful event.” —H. O. L.
“It is just an unusual service. We are really into animals, so it fits our theme. The kids love the pony rides and the petting zoos, which are very informative.” —M. S.
“They were clean, attentive, friendly and they had a good assortment of well-kept animals.” —Mark C.
“Professionalism, but they're also very good with the kids. They help them understand the animals.” —Joanna A.
“I think the kids liked the pony the best. That was the best feature.” —M. S.
“How organized they were” —S. J. L.
“The people are so friendly and it is so easy to book a date. When they arrived, they were friendly. The kids love them, so that is what is most important.” —Walter H.
“We've booked them again for the summer. They were on time, well-organized and our children responded well to the animals they brought. They were personable and professional.” —T. L. C.
“They were prompt, courteous and very accommodating.” —C. R.
“That it is close” —Rene D.
“I liked how it was set up. They were on time and they addressed the needs of the children.” —Regina B.
“They are easy to work with. I would highly recommend them.” —C. O. L.
“The fact that it is unique, and the animals come out to us. They were also good at cleaning up what mess they made. Everything went fine. They were the highlight of the party.” —Valerie E.
“Donna gave some great advice and great service. I loved it.” —C. W.
“They are probably the only people out there that do what they do. Also, they are prompt and have good service.” —C. B. D.
“Their professionalism” —C. C.
“They were very reliable, showed up on time and very pleasant to work with. When the pony pooped, they picked it up.” —L. G.
“They had a good staff and the zoo was nice and clean. The animals were healthy.” —B. T. L.
“They were very reliable and the pony was very nice.” —Tracy S.
“The woman that brought them out had a great attitude. She got back to me quickly. The customer service was good and I will book them again next year.” —T. C.
“It was just fun.” —Jennifer W.
“It was convenient and she got back to me pretty quickly.” —Emily K.
“They were on time, reliable and did what they promised.” —Michael N.
“It is a great asset for our fundraiser because it attracts both children and adults.” —J. C. C.
“They were very dependable.” —E. L. C.
“How much my son enjoyed it” —Kavitta V.
“The quality of the animals and the way they made sure that the kids did not trample over them, they took care of the animals very well.” —Elizabeth F.
“Their ponies were well-groomed and well-maintained. Also, the staff was very friendly towards our guests.” —F. U. C.
“The person who showed up was very friendly, on time and very nice to the children.” —Sunny S.
“I was very pleased with the gentleman who came out and with the petting zoo animals.” —L. S.
“It was okay, but it was raining.” —Nieisha M.
“The quality of the animals” —Jill L.
“Mainly the animals, they were well-maintained.” —M. H. S.
“Their availability, flexibility and their knowledge of the animals” —Andra M.
“They are prompt.” —A. B.
“They were very good with the kids.” —T. O. P.
“They were very responsive and they took care of a couple of issues. They did well.” —S. M.
“The pony was nice and the person was very friendly to the kids.” —Vikki A.
“The quality of the service and how good they are with the animals” —B. A. D.
“We liked the variety of animals they had. They worked with us on scheduling the date that we requested.” —C. U.
“That they are local, and they are the only company that provides this service.” —Lisa
“Coming to our house” —Jenny A.
“They show up on time with a pony.” —Kimberly A.
“The variety of animals” —W. R. P.
“She had a good variety of animals.” —C. T.
“How they cleaned up after themselves” —A. B.
“The animals” —Rhonda S.
“The fact that they were on time eased my mind. It was a really good experience.” —Monique V.
“The kids loved the opportunity to pet the animals. They are an insured company and we don't have to do anything except provide the space.” —S. W.
“They provided the services that were requested.” —S. T. E.
“I liked the animals.” —Cristy G.
“The woman who came out was pretty efficient.” —P. S.
“The ponies” —S. C.
“The animals are darling. The folks who come with them are very good about teaching the kids to be gentle with the animals.” —Nancy F.
“They were prompt and on time. Everything was pretty perfect in that regard.” —R. B. C.
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