What did you like best about Metro Floors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/24/2007 and 5/3/2007. Customer last names have been initialized for privacy. 

“The salesmen were very nice.” - Pauline C.

“We liked their selection, the salespeople, and the final product. For us, they did everything we needed them to do. They were more than cooperative.” - Marc S.

“The customer service and good prices” - M.M.G.

“I like Hayri.” - E.A.P.M.

“They give good service, were responsive to our needs, and are pleasant to deal with.” - J.R.W.C.

“Hayri was wonderful. They're available, nice carpeting, and good solid quality for the price.” - Bob N.

“They were very professional and very honest.” - E.I.

“They kept their promises and they did what they said they would do. The installation was good and everything was just perfect.” - Susan R.

“Their availability” - Tom B.

“Hayri is very personable.” - Deborah M.

“I liked the owner, he was very nice.” - Greg W.

“They had what I wanted and the price was very good.” - W.L.

“The quality of the products” - Joseph D.

“The speed in which they made my rug” - Dan F.

“They had a nice selection and the service was excellent. The prices were also very reasonable.” - Teresa B.

“I liked working with Hayri.” - Jan M.

“They got me a good deal.” - Simon C.

“He gave me incredible service at a fair price.” - Christopher D.

“They had exactly what I was looking for.” - June J.

“Hayri is very nice, knowledgeable, and courteous.” - William L.

“The installation was very quick.” - Alex C.

“The floors are nice and durable.” - Geoffrey M.

“I think they kept to their word, they were there and they did the installation properly” - Terry

“They got the work done quick and did everything they said they would.” - Greg P.

“They did the job right.” - David D.

“They had good customer service, good prices, and the lady that helped me was very reliable.” - Eric G.

“I have worked with Harry before and he gives you a lot of personal attention.” - Don P.

“It was a good service.” - Harold S.

“I really liked Hayri. I explained what I was looking for, he gave me a sample, and I took it home. We set up delivery, they came out with an assistant, measured it perfectly, and I was very satisfied. They were right on schedule with the delivery, the crew was nice, they have friendly guys that moved the furniture and put it back. I appreciated that.” - Stephen R.

“They were easy to deal with. They were nice and friendly, I had no complaints, and the price was good.” - Maria W.

“He did the work without me having to get involved.” - Philip S.

“We were happy from the start. They were excellent, from the quality of the service to the duration of the project. Everything went smoothly without any problems.” - Brad P.

“Their responsiveness. I was very satisfied with them.” - Karen D.

“They had a good selection, good service, and the price was reasonable.” - Teresa B.

“I enjoyed working with the Hayri. He was knowledgeable and easy to work with. They also did a great job on the installation.” - Steven G.

“The selection and the service” - Vanessa L.

“The customer service” - Don K.

“The transaction went smoothly.” - Emerson M.

“They did a good job on the installation.” - Bob N.

“They did what they said they were going to do. Actually, a little more than I expected, they upgraded the carpet padding.” - Josh A.

“They were on time, provided good installation, and the product was good.” - Christopher D.

“I liked Kat, who was the saleswomen. She was very fast and efficient. She got back to me and explained things very well.” - Barbara M.

“They were very easy to work. They helped me make decisions.” - Christine W.

“The guy took the time to show us different carpets and he was honest about the price. He cut the carpet backing, which I thought was very nice. I thought he was very courteous and knowledgeable. Overall, it was just a great experience.” - Richard S.

“Willingness to be flexible and work with the homeowner” - Robert C.

“The owner was great.” - Garry M.

“They provided good service, they were very accurate, and they came when they were supposed too. When we had a problem they took care of it. They were very courteous.” - Jeanette H.

“The ease of dealing with them. We picked out the samples and they got the order done.” - Matt B.

“The high degree of service I received from them and they have a great selection. Their return policy was fine and they run a great shop.” - Jak P.

“I was satisfied with their service and the timing.” - Matteo L.

“They got the job done quickly.” - Barbara F.

“They did exactly what they said they would do.” - June R.

“The salesman was very nice and they were very accommodating” - Sharon W.

“They had good prices. I liked everything about them.” - Manuel M.

“They delivered the product and installed it. They did everything that they said they would do.” - Josh

“The quality of the workmanship.” - Torger J.

“They were convenient and had what I was looking for.” - Joel H.

“Their responsiveness as far as phone calls are concerned” - Gates R.

“They had a good selection and the people were nice.” - David M.

“Thorough understanding of the process and the materials. Bob was very knowledgeable. He helped me figure out what I needed. I also liked that they had competitive pricing.” - Min K.

“They're convenient, they're located right by my house.” - Craig S.

“They were very informative, they knew their products, and the pros and cons of manufactured flooring versus hardwood and laminate flooring.” - Jerzy P.

“The staff was nice. They helped me answer any questions that I had.” - Melvin P.

“They had a good selection.” - Kara F.

“They were helpful.” - Sean F.

“They're easy to get a hold of and they have good follow-up.” - Winnie C.

“The fact that they did what they said they were going to do for the price.” - D.A.F.H.S.

“Hayri was efficient, punctual, and good all the way around.” - Kevin K.

“It was convenient to get to.” - Cheryl B.

“Personal involvement by the owner” - Norm B.

“They were very quick and understood our needs.” - Stella T.

“I thought the people were nice.” - Mark S.

“They installed a runner around my stairway, it was good quality for the money.” - Lilly R.

“Bob was very patient. He answered all of my questions.” - Joe G.

“I changed my mind a lot, so I appreciated their patience.” - Gordon H.

“They were very helpful in deciding what I wanted. They got it together pretty fast for me and helped me get it into the car.” - Clifford H.

“They gave good prices, were easy to work with, and did good work.” - Amy D.

“The overall selection of the different flooring” - Ed K.

“They have a nice return policy.” - Brian B.

“The fact that they showed up on time. I thought the estimator was good.” - Rubin I.

“They had the knowledge to help me with my specific needs.” - Tim G.

“ I liked the choice of carpeting relative to the pricing. They have a good product and the installation was great.” - George T.

“Kat was good.” - Mauricio S.

“They have good flexibility.” - Nina K.

“The sales rep” - Laurie R.

“I liked the installer.” - Byron G.

“The timing was good.” - M.F.

“They responded well and answered all of our questions.” - Genny

“The flooring looks nice.” - Ken F.

“The quality of the installation was very good.” - Addy W.

“I liked working with Hayri. He was able to resolve some of the problems we ran into.” - Maurice B.

“They seemed to have the selection that I needed and it was affordable.” - Reuben I.

“They had good prices.” - Mark G.

“The sales rep was very knowledgeable, friendly, and courteous.” - Stoner L.

“I thought they were pretty knowledgeable when it came to helping us.” - Sherk

“The speed of the installation” - Brook B.

“Their pricing was good.” - Kristi N.

“I liked Hayri.” - C.R.

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