What did you like best about Liberty Cabinet Co.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/6/08 and 2/12/08. Customer last names have been initialized for privacy. 

“He has a fair price, and he delivers what he says he is going to deliver.” —S.C.

“Individual customer service, and he is good.” —D.C.

“Great customer service, they were friendly. They also worked with us on the cost and the design. It was a great experience. I would highly recommend them.” —Chris M.

“They are very personable and friendly. When you walk into their store, they call you by name. They treat you with respect. They know what they are doing and it shows. They have a knowledgeable staff.” —Jim B.

“Their customer service in terms of returning phone calls, and they were competitively priced.” —Cormac G.

“The customer service, as they are very helpful. They are there to take care of any problems. Their prices are good. They are doing all the right things.” —Joe D.

“His personalized service, I felt like he was a friend. I really liked the cabinets too.” —Adrain Z.

“I really couldn't think of just one thing. Everything was very good. They were professional and very helpful throughout the entire process.” —Jim L.

“No pressure, and they are down to earth. They are doing just fine.” —Steve K.

“The quality and their friendliness, and they were very professional.” —Larry B.

“Brian was available to answer all of my questions. I enjoyed working with him, so I have recommended him to several of my friends.” —Bill W.

“Personality” —Mark H.

“Customer service, he had the answers for any questions that I had, even if it involved calling the manufacturer.” —R.R.C.

“They were quick, and the planning was good. I liked the personality of the owner, as he was very friendly.” —Christine R.

“The customer service they provided, and they helped me with every aspect of what was promised.” —Marcus M.

“The turnaround on the cabinets was short, and the service was good. I could speak to the owner, Brian, if I had questions, and the price was reasonable.” —J.C.

“Attention to detail” —Ron C.

“I have enjoyed working with Brian on different projects. He is really personable and responsible.” —Dave B.

“They know what they are doing, as far as measuring cabinets and making sure everything is covered. They are experts when it comes to custom-fitting kitchens.” —Ron J.

“They took care of me. If there were any changes in the layout, they were there to help.” —C.C.

“They were friendly and very helpful.” —Karen R.

“That they provide drawings and do multiple layouts” —Jeff M.

“I liked their products. They were really helpful, and they tried to accommodate us as much as they could. Brian was really pleasant.” —Veronica B.

“He is easy to work with.” —Craig S.

“Their service, and there was no pressure to buy what they were offering. I have recommended them to other people.” —Danny T.

“I have known Brian for a few years. He is great.” —Jimmy F.

“I like that Brian gives full customer service. He follows through and takes care of things if there is a problem. He doesn't question you or try to nickel and dime you. He just takes care of it.” —Art M.

“The way they treat you” —Mayolo C.

“The relationship with Brian” —Mike M.

“The overall quality of the service they provided me was really great. They used top quality cabinets.” —Steve G.

“I liked the quality of the cabinets. They looked very sturdy.” —Sara B.

“They are very knowledgeable about all of their products, and Brian is a very good kitchen-designer. He shows you all of the different options, and he knows what people want. His service is very good, and I can always get a hold of him.” —G.C.

“The service from Brian and the selection” —John H.

“The personal service I got” —Mark B.

“Good quality cabinets and low prices” —George

“I liked their service. I also liked the way they measured the kitchen cabinets for us, and their price was reasonable.” —Murat Z.

“They were very helpful, and they were able to get a particular type of cabinet that I wanted.” —Phyllis A.

“I dealt with Quality Cabinets for thirty years. I'm glad Brian took over.” —Ron P.

“They are really nice guys, and they are easy to work with.” —Ken B.

“I liked the overall comfort I felt while working with them.” —Ann B.

“Their customer service is good.” —Jason N.

“They are pretty good.” —Danny H.

“Location” —Gary L.

“They are nice guys who work with you. They are contractor-friendly. They are easy to work with, and their cost is competitive. They give you plenty of options. They took the time and effort to work through the design. It came out great.” —Jim F.

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