Funeral
Services
San Francisco
What did you like best about The Evergreen Mortuary of McAvoy O'Hara Co.?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 4/22/2002 and 4/27/2002. Customer last names have been initialized for privacy.
"They were very caring, and they had a cooperative attitude." - Eunomia S.
"The service and the people who work there were great." - Joe C.
"Dan was very supportive and wonderful." - Natividad B.
"They were very warm and compassionate at the time when the family needed it most." - Alice H.
"We've known the people that work there for many years, and they do excellent work." - Joseph M.
"I personally know the O'Hara's, and they are very nice people." - Richard S.
"They were very efficient, and Sue was very helpful." - Harriett W.
"The personal service" - Harold C.
"They were very professional." - Chang, D.
"The people went out of their way to help me and my family." - Chu, P.
"I liked their friendly manner." - Denegri, A.
"I like the attention they paid the relatives and the fact that they seemed to care. My grand daughter preferred McAvoy and she had heard they were very good and informative. They were close to the hospital." - Arthur G.
"It was an overall feeling of respect and catering to my needs and offering help and support." - Richard P.
"I like the care and attitude of the people that handled the service. I like that they were close to my residence." - Kathleen R.
"I thought that Paul handled things well." - Louis S.
"They had all the answers and everything went smoothly." - Marie S.
"Everything went smoothly with the arrangements, i.e. selection of caskets and so forth." - Veronica W.
"The Chinese woman there was very efficient." - Dennis W.
"The person in charge of the service was very good and everything went very smoothly." - Norman Z.
"They knew their business." - Brady M.
"They are very efficient and customer orientated." - Edward C.
"I liked the friendliness and compassion I received for the service." - Chew G.
"The people who helped out with the whole process" - Natividad N.
"I like the friendliness and simplicity of the people." - Yuk-Ling C.
"The service, and their respect for cultural traditions." - Wen C.
"They knew what I wanted for a Chinese ritual." - Susie C.
"Everything was fine." - Kieu C.
"They were very sensitive to what we needed for a traditional Chinese funeral." - Doo H.
"They were family friends and they've been very supportive." - Anita T.
"I have used them twice and I am satisfied." - Milorad U.
"I liked James, the caretaker. It was convenient and close to my home and church. We liked the facilities." - Feliciano V.
"The lady there was very helpful with the death certificates." - Catherine Z.
"Very nice" - Patricia F.
"Personal service" - Craig K.
"Courtesy at the time of my need." - Eunice M.
"Sensitive
and they oversaw everything."
- Lawrence T.
"They were thorough and very nice. They even stayed after hours for me." - Jean T.
"Did a good job of working with us when our emotions were out of sink." - Michael K.
"Compassion and guidance." - Ronald H.
"We
had a number of deaths in a short time. They were understanding and helpful."
- Muoi T.
"They
were willing to bend over backwards."
- Henry M.
"Personalized service, customer friendly and good packages." - Troy D.
"Kind, helpful and caring." - Florence C.
"Everything
they do. They were very helpful."
- Jia R.
"No response" - Wilson L.
"Don't
know, it was very quick and difficult."
- Marc C.
"Compassionate, helpful" - Wilson L.
"Very easy to work with, of course when you're not thinking clearly, it's nice to have someone who can take charge." - Maria B.
"For
the circumstances, they did a good job."
- Jason K.
"Professional and very caring." - Jocelyn C.
"Reasonable
packages to select from."
- Anne M.
"They were understanding. They helped us a lot." - Blanca R.
"It's not a kind of experience that you look for things to think about later. It was nice and comfortable." - Shirley S.
"Very professional, got every detail we requested." - William S.
"Very careful in explaining the process, this is the first time we've had to deal with a death." - Carol K.
"Professional" - Dr. C.
"Caring
with a capital "C", I didn't feel uncomfortable being in the
place."
- Deborah S.
"The service was nice. The area looked clean." - Albert Y.
"I was happy with everything. They did a good job." - Tom A.
"Everything turned out nice. They were very helpful." - Cynthia S.
"They took care of everything." - Mary S.
"They made everything simple. They also did a good job of explaining the steps." - Stanley C.
"I had
an extremely hard time dealing with things at the time. The staff was
so helpful in pulling things together for a nice send off."
- Robert M.
"That was the hardest thing I had to do in my lifetime, they were very helpful when I needed it." - Kathy F.
"Nicely decorated and professional." - Eric S.
"Cooperative and understanding." - Cecilia B.
"Professional, sensitive and caring." - Molly C.
"Everything,
the area and the people."
- Arthur W.
"I can't believe you're rating a mortuary. When someone dies, you don't care if the place is rated. You just care that they do a good job.." - Amy C.
"They did a good job." - Steven C.
"Led us through a hard time." - Peggy D.
"Professional" - Dave C.
"It was very nice." - Burt S.
"Gentle and caring." - Barbara L.
"It's
hard to really remember small things during a difficult time but everything
ran smoothly."
- Stephanie L.
"The
whole thing was done very nice."
- Joann V.
"The package was nicely done." - Robert D.
"I liked what they did." - Sandy N.
"They know what to do." - Virginia R.
"Kind, professional, good at going over details." - James L.
"They gave me help during a difficult time. Very helpful in my understanding of the things I had to do." - Elaine H.
"Efficient and sensitive during a time of need." - Leticia C.
"Helpful, caring and didn't push anything on me." - Evelyn M.
"They treated us very delicately." - Chester W.
"Professional,
helpful and did a good job."
- Lance D.
"Professional and helpful." - Ellen W.
"No comment" - Constantine S.
"I've never dealt with this before so I don't know if they really did good or not. I thought everything went okay." - Theodore A.
"They did what we asked." - Olga L.
"Accommodating" - Gloria T.
"They were good about answering all of our questions." - Arthur J.
"The whole ordeal was sudden. They helped us get through it." - Richard S.
"The fee structures were easy to understand." - Michelle T.
"The way they handled everything, organized and professional." - Vivian P.
"They had good caskets." - Dale K.
"Professional" - Urie W.
"They did everything efficiently. They did their job well." - Delmar M.
"We
had to make changes to the obituary listing and they were patient with
us."
- Brewster F.
"Sympathic and able to handle a difficult task." - Jeannie W.
"Professional and proper." - Kira C.
"They took the time to explain to us. They were professional ." - Carols L.
"Local, they did a good job with the entire thing." - Ann A.
"Casket selection" - Nancy C.
"Neighborhood mortuary." - Della W.
"Don't know" - James T.
"People were very nice." - Brian M.
"Attitude and courtesy." - Honghung N.
"Complete
packages, professional help."
- Lousie M.
"Don't know" - Victoria Z.
"Their packages were almost the same with just one or two things added to raise the price." - Daniel L.
"Complete packaging." - Jacqueline M.
"It was pleasant how they handle the whole affair." - Christopher B.
"The place was clean, the staff was professional." - Debra R.
"They took us quickly and then took care of everything." - Robert L.
"Reasonable
packages to select from."
- Scott S.
"It was all unexpected so we were upset and confused. They helped us through a difficult time." - Douglas G.
"For me it was a long way to drive but they handled everything." - Barbara M.
"The overall packaging, didn't have to do much thinking." - Kwok T.
"I felt
like I was rushed to make a decision. I guess they did alright."
- Victor M.
©2002-2006 | American Ratings Corporation
