Garage Doors

San Francisco

Dean Dinelli’s
Garage Doors

(650) 740-2666

Serving San Francisco, San Mateo, Marin& Contra Costa Counties

Dean Dinelli, Owner

HOURS
Mon – Fri: 8am – 5pm

GUARANTEES
1 Year On Products
2 Years On Wiring
2 Years On Replacement
Or Repairs
Manufacturers’ Warranties

BRANDS
Wayne Dalton
North West
LiftMaster
AMARR
R & S
IDD-Genie


Liability Insurance
Current Complaint File
Legal & Finance
Business Practices
Workers Comp Ins.
State Lic. No. 833147

CUSTOMER LOYALTY
Based on 31 random customer surveys made since May 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Dean Dinelli’s Garage Doors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 896.

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Survey Comments

A native San Franciscan, Dean Dinelli has been working in the overhead door field since 1994. As a single-employee company, Mr. Dinelli likes the control that he has over every aspect of his business and the fact that his work speaks for itself as it is accomplished and will be there for years to come.

Dean Dinelli’s Garage Doors does not take credit cards because Mr. Dinelli’s father’s favorite business motto was, “In God We Trust, All Else Pay Cash”.

Instead of giving his clients a two-hour window for when he will arrive to provide his service (as other companies do) he tries to accommodate them within a half-hour window. He feels that two hours is a lot of time to wait around for such a service.

COMPANY PHILOSOPHY
“I stand behind my product. I believe in what I do. I like what I do. I work mostly by referrals so I have to keep my customers satisfied. I am prompt, knowledgeable, and honest. If I think I am going to be late, I will give my clients a call. Because much of my business comes through referrals, when clients are satisfied it speaks volumes for a business like mine.”

EXCERPTED SURVEY RESPONSES
“He did a very good job. In fact, I’m going to call him for another job.” — C.C.

“He is very pleasant to deal with, and he cares about the installation he does for you.” — A.P.

“They did good work. They were also efficient and knowledgeable.” — H.P.

“He is very friendly, and he treats me very well. He is also reasonable, and he comes right away when I call him.” — Y.K.

“Every time I have a question, he always knows exactly what I’m talking about.”
— A.M.C.

“He explains what he is doing, and he stands behind his work.” — B.F.

“If there is an emergency, he is right there for
you.” — C.C.

See Survey Comments

 

 

Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

 

 

 

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