Jewelers

San Francisco

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What is the best thing about Cresalia Jewelers?

The following are verbatim customer responses from research that American Ratings Corporation conducted since 1/2005. Customer last names have been initialized for privacy. 

"They have really good service." —Theresa B.

"They have great personable service and quality." —Fred B.

"They have good quality and they are honest." —Yuki A.

"The service" —Marcello B.

"They have great customer service and they answered all my questions." —Gerard B.

"They weren't pushy and let us pick what we wanted." —Eric B.

"They are friendly, give wonderful service and they have a great reputation as one of the better established San Francisco jewelers."
—Barbara B.

"They have great personal service." —Mike B.

"The quality of the product is very good and the people are friendly." —Dan C.

"I like their service, they are personable, they offer good quality and a good price." —Pat C.

"I like the people who work there because I know them well." —Chaira C.

"The personnel is very nice, friendly, and very available." —Frederico C.

"I have been using them for years because they are knowledgeable, honest and very competent." —Mrs C.

"I have been going there for years and I have good luck every time I buy something from them." —Marie C.

"Jay is straight up." —Dan C.

"Jay is easy to talk to and down to earth."
—Jeff C.

"I am very happy with the work and everyone is helpful and friendly." — Mary C.

"They are very friendly." —William C.

"I like the suggestions they offer on items we bring in. For example, I loved what he wanted to do with my wedding ring." —Stanley C.

"They were pretty knowledgeable about what they were selling." —Tim C.

"My personal service with Jay" —Elise D.

"I like Jay, the service and they treat you like an individual. They make you feel special and you get really good value for the money."
—Frank E.

"They are small, personal and they treat you like a friend, not just a customer. Even Jay gets involved to help you. The lady who helped me was really concerned with my order, she cared and did a good follow through, "
—Barbara E.

"I walk in there and get personal attention."
—Raymond E.

"They seem to be really down to earth and bend over backwards to help us. They bring jewelry to our home when we can't go into the store. I've had a hard time buying jewelry anywhere else, but I trust them and they make me feel wanted." —Tom E.

"They were fair, honest and did the jobs in a timely manner even though they were difficult jobs." —Karen E.

"I like Jay's personality and the fact that my grandmother used to go there for years."
—Cathlin F.

"I've had a couple of different jewelers in the past and Jay is superb; he is great. They have a good selection of things for all ages, even their lower end jewelry is better than things you see in the mall. They are honorable, honest, and do such a great job in creating anything from nothing. He has been very helpful with my daughter and her fiancé. He directed them in the way we were hoping and spent a lot of time with her. Her friend and her fiance have also decided on a style and Charlie has also been a great help." —Susan F.

"Their long standing reputation in the jewelry business and the quality of their work."
—Jeremiah G.

"They have had a long association with my family. My parents have dealt with them for 50 years, they are very ethical and I can trust them." — Sharon H.

"The quality is good, the price is reasonable and the service is good." —Margerte J.

"They were incredibly friendly." —Lindsay J.

"The personal service and the quality of the jewelry" —Joan K.

"They are honest and offer a good value. I think highly of him and recommend him to everyone. There is not much more that I want in a jeweler." —Stephen K.

"Jay offers a level of service that we are very pleased with. He comes across as a sincere guy and the product he delivered was exactly what he said he would deliver." —Robert L.

"I like them; I think they are great." —Paul L.

"I like the quality and the prices are reasonable." —Ellen M.

"Chuck is great, he knows us and is very helpful." —Michelle M.

"I like the attention I get and Joanne has been great." —Betty M.

"They did a good job." —Celeen M.

"Good service and they are very fair in pricing." —Karl M.

"They have good quality stones and they didn't pressure us." —Charles M.

"They have been fabulous. I love everything about them." —Patti M.

"I think their customer service was very responsive." —Connie M.

"Their personal customer service." —Mary A.

"The service has always been good. They have been very helpful in our purchases and they have always done what they said they would do." —David N.

"They are a long standing family business which is very honest. We've never been anywhere else for fine jewelry." —Mrs. J.

"I am perfectly satisfied." —Charles O.

"I love the way they treat their customers."
—Elizabeth O.

"I liked Jay and the quality of his products."
—Mike P.

"They take time to understand what you want." —Diane P.

"The fact that you can design your own jewelry." —Eric P.

"I liked working with Jay. He is very honest and I never felt he was up-selling me." —Chris P.

"Good workmanship and fair prices" —Sandra P.

"All of our experiences have been great."
—Andrew P.

"We always use him and love him." —Phyllis Q.

"We have enthusiastically recommended them to all our friends and were happy to find them after looking at many jewelers. They had the right mix of price, quality and service."
—Charles R.

"The quality and I like working with the owner directly." —Jim R.

"I think they have the best customer service. I've been going there since his father's days."
—Suzette R.

"I have a lot of faith and trust in them."
—Sue R.

"I like Jay the owner." —Vincent S.

"I like that they are knowledgeable and do not snub off small jobs." —Alice S.

"I liked the prompt and friendly service."
—Shirley S.

"I like their attentiveness and the expedient service." —Marla S.

"They are honest and reliable. I use them for all my jewelry repairs." —Jonna S.

"I like their customer service." —Robin S.

"We've been with them from the beginning and we don't go anywhere else for our jewelry."
—Tom T.

"They are friendly, reliable and their service was quicker than I expected." —Tasmin V.

"They are close by." —Jennifer W.

"We know and trust Jay and his people."
—Jim B.

"I like dealing with Jay because he gives a personal touch and he comes across as someone I can trust." —Mary D.

"They are very personal." —Randy D.

"I get to deal with the boss and the employees are knowledgeable of jobs; even though, Jay is working with me." —John F.

"They are friendly." —Leslie G.

"They have a personal touch to the interaction." —Margaret K.

"They are very helpful and I can buy Cartier watches at a discount." — Carol L.

"The service is excellent." —Aram M.

"The sales staff is very friendly. They have a very good selection and the quality is very much worth the dollar that I spend." —Bob O.

"I think the best thing is the friendliness and helpfulness of Jay Cresalia." —Terry P.

"The personalized service, whether working with the a sales representative or Jay."
—Stephan S.

"They were able to take our design and produce very nice rings." —Gary S.

"They have a wide selection of items and the people are very helpful." —Mike T.

"They are close to my job and did quality work." —Ginger W.

"I like the personable service and reasonable prices." —Luke B.

"Combination of quality and pricing"
—Jennifer B.

"They are a good old fashioned jewelry store. Everyone has been very nice and they do a good job." —Lawrence F.

"They are convenient and they are reasonably priced." —Margaret G.

"They offer personal service." —Doris H.

"I like the location, but also Chuck is a good guy. He is an excellent jeweler. He puts a personal touch on everything; I have known him for a long time and that is why I do business with them." —Steve H.

"They are friendly." —Dave I.

"The selection" —Jessica L.

"I like that they are low key and that they try to work with the customer." —Kong L.

"Jay went out of his way to take care of me. He is very personable and he even let me pick up the jewelry from his house because it was closer for me." —Ben M.

"I like the service and Jay has always been very nice." —Rupert M.

"I trust Jay to know his merchandise and he is good at what he does." —Judy M.

"I like that they were willing to work with me and helped me design a piece of jewelry."
—Kit M.

"I have had wonderful personal service from Joanne. She has been very personable and knowledgeable. Jay has also been helpful. My grandparents had used them since the 1940's and we will continue using them. Everyone I take in has also said great things."
—Patricia O.

"They have a huge selection and the sales staff including Jay is good to work with."
—Henry W.

"Whenever Jay is there, the service is great. If he were to sell the business, I would not go there." —Gibbs B.

"I liked that they had a quick turn-around."
—Katie M.

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