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What did you like best about Artesanias?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/1/2007 and 2/8/2007. Customer last names have been initialized for privacy.

“The lady that sold us the couch was very nice.” – Mrs. O.

“The quality and convenience” - Jamie W.

“Craig was very knowledgeable, easy to work with, and he was willing to go the extra mile for us.” - Joel S.

“They were very friendly and personable.” - Elisa W.

“I liked the product selection. I thought that the owner was very nice and approachable. He went out of his way and delivered the furniture to me.” - Mark H.

“The service was great.” - Patrick H.

“Craig is very knowledgeable, and his customer service is great.” - Betsy F.

“There is no pressure to buy. Craig just tries to find out what you like. He's also very honest about what he can and can't do for you.” - Phil S.

“It was very easy to find what I needed.” - Angelica C.

“They carry a unique style of furniture. Also, the woman who helped me was great.”
- Anne M.

“The customer service” - Mr. B.

“I like that they are small. The service is really great there.” - Jerry W.

“They have good furniture at reasonable prices. Also, the manager was really nice and knowledgeable. He helped me find things in my price range.” - Randall B.

“The price and variety” - Amber T.

“I really like their showroom. I also liked that the delivery was free. They seem very professional.” - Dave M.

“I like that they have reasonable prices and great quality furniture.” - Gentry C.

“The delivery service was good.” - Liz H.

“I like their products.” - Gregory C.

“The service and Craig” - Robyn L.

“I thought that Craig was very efficient. He was great at helping me decide what furniture to buy.” - Kimberly S.

“The service was friendly.” - Jenny V.

“The product is good, and they're reasonably priced.” - Gloria D.

“The bed itself is extremely high quality.” - Michael R.

“The customer service was good.” - Robyn P.

“Customer service and quality” - Frey W.

“The furniture and service were great.” - Christina V.

“Craig Kohler is very trustworthy. He gave me good advice. The quality of the merchandise was also incredibly high.” - Marco S.

“Craig is a very friendly guy, and he personally set up my couch.” - Adam J.

“I liked the quality of the product, the design, and the helpfulness I received from Craig.” - Susan H.

“The free delivery and personal consultation” - Josie M.

“Attention to detail, quality, and service” - Ludovic L.

“The quality of the merchandise was great.” - Jenness K.

“I liked their customer service.” - Kurtis A.

“I liked the time I had with them going over what I wanted.” - Janet D.

“I liked the general style of the furniture. Craig helped me out a lot.” - Matt R.

“I enjoyed the personable experience.” - Kimberley K.

“The selection and the customer service” - Claudia D.

“Good customer service and great prices” - Linda L.

“We like him. He did a good job. The whole operation is headed by a very knowledgeable person, and he really gives you the feeling he's trustworthy.” - Steven A.

“He has good furniture at reasonable prices.” - Mat G.

“The quality of the furniture, design, uniqueness, and price ” - Talley M.

“They're conveniently located near me, and the owner is very friendly.” - Jan D.

“The price, selection, and convenience”
- Zack N.

“The service, quality, and willingness to work with me” - Hannah B.

“The service was good.” - Fabio C.

“I think they spent a lot of time figuring out what I wanted.” - Michelle S.

“Good quality of furniture” - Eric W.

“Their ability to put together exactly what I was looking for” - Dana V.

“The personal service was good. They were cost effective, timely, and personable.” - JD L.

“Craig was awesome. He delivered my furniture all the way down to San Jose for $30 as a favor to me.” - Tanya C.

“The customer service was good.” - Sarah S.

“They were timely, the service was great, and everything went perfectly.” - Kathy G.

“They have a large selection of furniture, and I can put things on hold until I'm ready to buy it.” - Bradley C.

“All of the furniture I got has been exactly what I was looking for.” - Dennis F.

“When there were problems with the things that we ordered, Craig took care of things without any problems.” - Mark B.

“The selection and price” - Mitchell H.

“I thought it was a very friendly service on top of everything else.” - Peter C.

“They had furniture that was the style I was looking for. The person who worked there made a point of offering me different selections and options. I really appreciated that.” - Ronald R.

“Craig was very helpful.” - Will M.

“They have unique products.” - Una C.

“The customer service was great.” - Jared J.

“The pricing was reasonable.” - Michelle W.

“I like that they're small. It seemed they were more concerned about us getting what we wanted than taking our money.” - John S.

“The customer service” - Caroline

“I like Craig a lot. He is easy to deal with while being professional.” - Mira L.

“Craig was great.” - Chet C.

“They know what they're doing, and I really like the free delivery.” - Keith S.

“I liked their selection of furniture and the general style and design.” - Paul P.

“They found what we wanted.” - Risa S.

“I like the owner.” - David S.

“Compared to other stores, their price for quality is much better.” - Kevin U.

“Craig was really nice and extremely helpful. I like the originality of the furniture.” - John N.

“I liked the customer service.” - Dee H.

“They sat down and listened to exactly what we wanted.” - Don B.

“Their speed and flexibility” - Jessica H.

“They got it done and delivered right away.” - Matthew K.

“The owner Craig personally showed me all of the different options.” - Mike M.

“Their close proximity and the ability to customize” - Kelly B.

“The prices were pretty good.” - Allison B.

“They delivered.” - Stefani S.

“The fact that we could choose the style and fabric of the sofa” - Peggy C.

“I liked working with Craig. He genuinely is concerned as to what you want.” - Lisa D.

“Good prices and great service” - Ethan D.

“The service was great.” - Priti C.

“I like the fact they're a local store.” - Julie S.

“The custom design couches and free delivery” - Elizabeth C.

“I think the pricing is good.” - Beth C.

“Good price for a good look” - Cynthia S.

“I thought Craig was really helpful. He worked with us to make sure we got what we wanted with the specifications on the couch. The manufacturers messed it up at first, but Craig was really cool about doing it again.” - Tara R.

“I liked Craig's customer service.” - Mary U.

“They can customize pretty much anything in the catalogues.” - Jennifer P.

“I really appreciated Craig coming and setting up the couch.” - Eliot B.

“Craig is great to deal with.” - Therese A.

“Good customer service and quality furniture” - Claude D.

“I thought they had a good variety of products, and the owner was very helpful.” - Daniel L.

“I like the style of furniture they carry.” - Nolan L.

“I like that they can completely custom make anything.” - Eric B.

“It was an easy transaction.” - Rhonda A.

“Craig was great, and he worked with us.” - Chris T.

“I like that they're local.” - Nikki T.

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