Siding

San Francisco

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What did you like best about American Home Renewal, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/25/2002 and 5/22/2008. Customer last names have been initialized for privacy.

“They deliver what they promise.” —M. C. A. B.

“The people” —Alex T.

“When they promise they are going to be here, they are here. They are easy to talk to and I just really like them. They also follow up really well.” —Carmen L.

“I like the windows. The service was very good.” —Deb S.

“The service was good. The people that did the work were good, efficient and knowledgeable. The representative who came out was knowledgeable.” —Nancy A.

“I liked the service, from the salesman to the workers.” —Jack C.

“The windows were great and they handled the job very well.” —Kent F.

“They are prompt and they do a good job. They have a good product.” —Mary N.

“The guys are very good. Mike was a very good man.” —Michael B.

“The quality of their workmanship” —Randy R.

“The windows are fantastic. The appraiser was great and I was very happy.” —Ron L.

“The service” —Ruben A.

“Quality” —P. T. S. F.

“I liked the whole process. I especially liked that I didn't have to pay anything upfront.” —Leslie L.

“The service and the prices” —Heather C.

“They were on time and the pricing was good. They were very easy to talk to and on schedule. They actually ordered one of the windows incorrectly, but they were able to fix it so that it fit without charging me extra.” —Hu L.

“They were clean. They were the type of people you could talk to. They paid attention immediately if there was a problem.” —Lee P.

“The quality of work” —Bob F.

“That they do windows” —Aaron G.

“They are clean and the workmanship is good.” —Chrys G.

“They did a good job.” —Gilberto A.

“They are very business-like and they do a satisfactory job.” —Mary P.

“They seemed to be very concerned about customer satisfaction.” —Greg M.

“Their service, their follow-up, their commitment to providing the customer the best possible product and their honesty” —Judith W.

“Their customer service and their follow-up, when we had issues, they came out and fixed them right away.” —Silvia F.

"They stuck with me while my bay window leaked for 2 winters." —Mr. S.

"They are prompt and then stay on the job until it is done. They are clean and presentable." —Mr. R.

"They guy who came was great." —Mr. C.

"I like the vinyl siding that I got." —Mr. S.

"I liked the quality of the work." —Mr. R.

"I liked the quality of the product, the professionalism of the people, and the cleanliness of the workers." —Mr. D.

"They promptly respond to any questions or situations that arise and they are on top of getting back to me and solving any problems." —Mr. P.

"They had good responsive service, they really cared, they really wanted to make sure I was satisfied, and they went the extra mile to make sure I was." —Mr. F.

"They were fast." —Mr. B.

"Customer service" —Mr. M.

"They were perfect, professional, courteous, they did a tricky job with complete expertise, they cleaned up after themselves, and I really liked them." —Mr. C.

"They were very quick, they cleaned up after themselves, they were very efficient, and we liked the product that they put in." —Mr. G.

"We liked the response, the attention to detail, and Chris was just great." —Mr. M.

"They kept their word." —Mr. M.

"They did the best that they could." —Mr. M.

"They were prompt, they were courteous, and they did a good job." —Mr. F.

"Marc was very thorough and did a great job. They were very professional." —Mr. B.

"I like Chris because he makes things easy for me." —Mr. P.

"They did pretty good work and it was what I wanted them to do." —Mr. S.

"Mark was great to work with and I like the personal service and their knowledge of the product and installation." —Mr. S.

"Chris was great and explained everything." —Mr. M.

"I liked the guy who did the tile work and the cabinets look excellent." —Mr. G.

"They were very professional." —Mr. J.

"I felt like I could count on them if something went wrong." —Mr. A.

"They did a good job." —Mr. M.

"I didn't look around, but he's a friend of mine and I trust him." —Mr. P.

"His honesty, he's on time with what he promised." —Mr. L.

"The quality of work." —Leigh S.

"They were nice and personable and took care of it." —Mr. C.

"You should have seen it before, anything was better than what we had, I like the way the windows slide." —Mr. B.

"Follow up, accurate, diligent, very knowledgeable." —Mr. F.

"I thought that the installers were very professional and did a good job." —Mr. P.

"They did the work fine." —Mr. C.

"When it's all done, everything comes out good." —Mr. M.

"Marc is nice to work with, he's responsive." —Mr. A.

"I really like the quality of the workmanship." —Mr. M.

"They presented things very well. They were very prompt in what they did and they followed through on things. They did an excellent job." —Mr. H.

"Very professional, quality of materials was excellent." —Mr. S.

"They did a good job." —Mr. J.

"I guess customer service." —Mr. R.

"I like the quality of work and products. I like the workmen, the timing, and their basic business practices." —Mrs. D.

"They are efficient. The installation was very well handled. I thought the clean up was excellent." —Mr. C.

"The guy who did the estimates was very knowledgeable. They are top people in this field. Competitive pricing and quality work." —Mr. B.

"I like their service." —Mr. L.

"I like the craftsmanship of the man who put the windows in. I like his courtesy. He was always on time. I like the clean-up. He explained everything." —Mr. D.

"I like the windows to start with. I like the installation. Mark was very nice and everything and he did not provide a lot of high pressure." —Mr. P.

"They are very professional." —Mr. K.

"Mark was very nice to work with and Lennie was too." —Mr. T.

"They were reliable and came when they said they would. They delivered everything when they said they would and they were nice and friendly. They did a good job, even though there was a problem they came back and fixed it." —Mr. R.

"Everything was OK." —Mr. L.

"I like the quality of construction." —Mr. W.

"Two things actually. The sales estimator guy who came out was very thorough and honest. AFfter giving us the quote there was going to be additional work required, and still the installer, on several occasions, did an even nicer job than was expected." —Mr. B.

"Their main guy Chris Billy is very honest. He has a good way of doing business. I like their estimate and terms." —Mr. J.

"They didn't ask for any money upfront before the project started. They delivered exactly what they promised. It was on time." —Mr. B.

"They were upfront. The people were nice and courteous. They made sure everything was done right. They were very responsive. The cost is reasonable." —Mr. C.

"I like Chris Filly." —Mr. H.

"It's been a while, but I liked the window guys a lot. The installation and the product were excellent." —Mr. H.

"They are very responsive and helpful." —Mr. P.

"I liked the person who installed them. He was very professional and worked fast." —Mr. O.

"They were referred to us." —Mr. T.

"I like their quick service." —Mr. R.

"I liked that they were quick." —Mr. R.

"The salesperson was innovative. He had good ideas and suggestions." —Mr. M.

"They are prompt and efficient. We have used then several times over the last five or so years." —Mr. S.

"They were very professional and knowledgeable." —Mr. C.

"The overall quality of service and the product were excellent." —Mr. C.

"The quality of work and the product were both excellent." —Mr. S.

"They were prompt and professional." —Mr. T.

"I like Mark, the salesman, he is the best." —Mr. P.

"They did not require a deposit before the job. They fixed the problem that was needed." —Mr. G.

"The customer service was good." —Mr. Y.

"They were efficient, clean, and did what they said they were going to do." —Mr. C.

"I like their initial presentation and how quickly they completed the work." —Mrs. C.

"They were able to follow through and worked well with us. They were accurate and the installer was excellent." —Mr. G.

"I liked their customer service and their professionalism." —Mr. J.

"They do a good job. We have used them for all our windows." —Mr. P.

"The installers did a clean job and the windows are nice." —Mr. B.

"The product is high quality." —Mr. D.

"I like their reliability and professionalism; I like their responsiveness as well." —Mr. P.

"I like the product and the installer was very efficient." —Mr. N.

"They were very receptive to making things work. I liked their attitude." —Mr. H.

"They were knowledgeable." —Mr. A.

"They do good window work." —Mr. R.

"I like the salesman Mark; he was very informative." —Mr. M.

"I liked the consultant." —Mr. T.

"They were efficient and cordial." —Mr. H.

"We liked the presentation and he assured us it would be a problem-free installation." —Mr. S.

"I liked the doors." —Mr. G.

"The 100% satisfaction guarantee." —Mr. D.

"Very professional and personable" —Ms. W.

"Punctual, neat and tidy" —Mrs. P.

"The courtesy of the people" —Ms. G.

"Very efficient and high quality work. Very responsible and paid attention to detail"
—Mr. K.

"The estimate was good and I like how they deal with people" —Mr. R.

"Delivered what they said they would" —Mrs. K.

"The quality and attitude" —Ms. P.

"The quality of the final product" —Mr. J C.

"I got the windows done" —Mr. D J.

"They were prompt, efficient and professional" —Mrs. M.

"The service was good" —Ms. H.

"The windows cut down on the noise and I love the product" —Mrs. D.F.

"The quality of the work" —Mr. R.

"They were efficient" —Mrs. M.

"Mark is really nice. He did an unusual job that no one else would take on" —Mrs. H.

"They were quick, efficient and offered suggestions. They were also professional"
—Ms. G.

"He had good follow up. He was nice" —Mrs. D.

"The work was done well and quick" —Mr. S.

"The service I got from Mark. He was very good" —Mrs. M.B.

"The workmanship was excellent" —Mr. S.

"They did a good job" —Ms. W.

"They stand behind their work" —Mr. S.

"They did an excellent job" —Mrs. G.

"The whole experience; all the employees we dealt with, just so professional and accommodating; just did wonderful wonderful work" —Mr. M.

"The salesperson and installers; installers were knowledgeable and informative" —Mr. R.H.

"Everything; price, workmanship, I was very pleased" —Mrs. C.

"They just did everything; they did a wonderful job" —Ms. W.

"The information that they gave me was excellent; the windows came in very quickly; the installers were very professional"
—Mr. F.

"They were very thorough and professional"
—Mr. M.

"They were very punctual; here early every morning; finished on time; went over and beyond the job requirements regarding the garden window" —Mrs. M.

"Mark, very nice fellow, very personable, he did the estimate and everything, did a very good job and the installers were just great" —Mr. N.

"The owner came to the house; went through the different types of windows and companies that we could choose from; gave us the best price for the windows we wanted; installers did a great job, we're really pleased" —Mrs. W.

"The product, the way how the installation crew was very good; very quick and very clean; efficient" —Ms. L.

"Excellent follow through; superb customer service" —Mrs. S.

"They were very neat about their job" —Mrs. F.

"The quality of their work was very high"
—Mr. K.

"They came when they said; did the job very efficiently; and I like the quality of the product" —Ms. M.

"Quality product; good customer service; and even when we had issues they resolved them quickly and efficiently" —Mr. K.

"They worked quickly; cleanly; the workers were very nice; I have three kids and with them here it didn't turn out to be as bad as I thought it would have. In other words, it wasn't the disaster I imagined" —Mrs. S.

"Honesty and Integrity" —Mr. D.B.

"They all spoke English" —Mr. S.

"The attitude and the installers. They went out of their way" —Ms. C.

"The quality of the work" —Mrs. M.

"The follow through and the installation with kids around" —Mrs. M.

"They were careful in measurement and competitive in pricing" —Mr. R.

"They explained things" —Mr. G.

"Knowledgeable and wanted to do a good job. Mark was really good" —Ms. F.

"No comment" —Derek J.

"Responsive" —Ms. M.

"They did a good job overall" —Mr. J.

"The personnel and the products. They were an intelligent group" —Mrs. T.

"Mark is nice and wonderful" —Mrs. R.

"They were nice and did the job well" —Mr. Z.

"The follow up" —Mr. K.

"They were pleasant to deal with and efficient in their work" —Ms. R.

"The quality of the window" —Mrs. M.

"They did the job satisfactorily" —Mr. C.

"Professional service" —Ms. N. F.

"They were responsive" —Mr. O.

"The windows are of good quality" —Mrs. B.

"The professional attitude" —Mr. L.M.

"Dealing with the salesman, Chris" —Ms. L.

"The product, they were very thorough in their explanation of the product and their installers were very neat, clean and polite" —Mr. P.

"They showed up on time; installation was quick; installers were very nice; cleaned up well" —Mrs. M.

"They were quick" —Mr. B.V.

"They did very good work, cleaned up after themselves; I would recommend them with reservations" —Mr. M.E.

"The job was well done, they not only installed windows, they reconstructed a door for us; they were very nice; did a very good job except there was some finished work that they never came back to do the finishing touches on " —Mrs. G.

"I don't really know. Overall I liked the service" —Ms. Z.

"The product" —Mr. C.

"The installation crew" —Mrs. M.

"I don't know. They seemed to be honest"
—Mr. J.H.

"Prompt and efficient" —Ms. B.

"They were clean" —Mr. G.

"They did a good job" —Mrs. L.

"I saw them at the fair and they were pleasant" —Mrs. W.

"They were efficient. I like the people who did the estimate" —Mr. M.

"Very personable and good" —Ms. M.

"Professional and high quality" —Mrs. R.

"Prompt and did what we needed them to do"
—Mrs. B.

"Responsive and flexible" —Ms. K.

"Professional work. Quality products" —Ms. G.

"Our point of contact was pleasant enough"
—Mr. T.

"The windows are fine, they're great; but the screens are not good quality, they're already off the windows, they fell apart" —Mrs. L.

"They were thorough, pretty quick" —Mrs. G.

"My wife was interested in them" —Mr. T.

"The new windows" —Mrs. C.

"They did a good job" —Mr. C.

"Don't have time for any more questions"
—Ms. K.

"They were prompt with the estimate and the estimate was fair. The have a variety of products to chose from" —Mrs. P.

"Their customer service; their way of handling problems; managers are prompt and cooperative" —Mr. U.

"Their prices; we really looked around and for the price and quality of the product they were the best choice " —Mrs. V.

"Salesperson was great but nobody ever followed up with me after the work was done" —Mr. Y.

"They were reasonable" —Mrs. T.

"The first installer and Chris were good. He was willing to correct problems" —Ms. S.

"I didn't get to know them that much" —Mrs. K.

"Friendly but there are some unresolved issues" —Mr. B.

"The warranty service" —Mr. C.

"Nothing" —Ms. A.

"Nothing. They bring back bad memories"
—Mrs. E.
"The salesman was good" —Mrs. C.

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