Roofing

San Francisco



AAA General
Roofing Company

(415) 822-8000

Serving San Francisco and
San Mateo Counties

ericbjun@yahoo.com
Eric Jun, Owner

SERVICES
Roofing, All Types
Specializing in Tar & Gravel,
Composition, All Types of Tile

HOURS
Mon – Fri: 9am – 5pm

CERTIFICATION/TRAINING
CertainTeed & Firestone Training

Workers Comp Ins.
Liability Insurance
State Lic. No. 675671
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 48 random
customer surveys made
since Feb. 2006 asking
each customer: “Would you
use this company again?”


CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that AAA
General Roofing Company
has passed all of the rating
steps and has earned the
Diamond Certified award,
Certificate No. 827.


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Survey Comments

Eric Jun started in the roofing business back in 1982, nearly a quarter century ago, as a contractor. Mr. Jun regards his business as “old-fashioned” in a good way, meaning that his company handles roofing of all kinds, but their specialty is the old style tar and gravel roofing.

Unlike other roofing contractors who have moved away from it, AAA General Roofing has made name as a reputable older local company, sticking with tar and gravel as a mainstay on their list of services. AAA General Roofing handles both residential and commercial business and Mr. himself handles all the estimates personally. Over the years, they have become known for tar and gravel roofing services.

COMPANY PHILOSOPHY
“Our philosophy has always been to stick to the tried and true tar and gravel roofing. We believe in giving personal service, making sure that all jobs are done properly. We always meet with our customers in advance to let them know what to expect. What has kept us doing as well as we do and ranking so high in customer satisfaction is that we keep the promises that we make.”

EXCERPTED SURVEY RESPONSES
“I have used them for many years. I like the quality of their work.” — Kathy J.

“They met all terms of the contract, and the customer service was above average. They were very friendly and responsive.”
— Charles B.

“They were very efficient, and they did a very good job of cleaning up after themselves.”
— Karl H.

“They’re prompt and they do exactly what they say they’re going to do.” — David L.

“They were good. I was satisfied.”
— Bernice C.

“We’ve been dealing with them for years. I like
that I can communicate with them.”
— Roberta

“They were on time, the prices were comparable, and they came out when the roof leaked.” — Cecilia P.

See Survey Comments



 

 


 

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