Fireplaces & Stoves

Monterey & San Benito Counties

Santa Cruz Stoves and Fireplaces

(831) 476-8007

(831) 476-8016 (Fax)

Serving Northern California from Carmel to San Francisco

www.scstovesandfireplaces.com
steve@scstovesandfireplaces.com
Steve Vorhees, President

SERVICES
Sales & Installation
Top-Quality Gas,
Wood & Pellet
Stoves & Fireplaces

HOURS
Tue – Fri: 9am – 5pm
Sat: 10am – 5pm

CREDIT CARDS
Visa
MasterCard
Discover

GUARANTEES
Manufacturers’ Warranties


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 177 random customer surveys made since February 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

8% 18% 14% 55%
1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Santa Cruz Stoves and Fireplaces has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1283.


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See Survey Comments

For the finest hearth products displayed in one of California’s best showrooms, visit Santa Cruz Stoves & Fireplaces, on Water Street in Santa Cruz, close to both the Morrissey and Ocean Street exits off Highway 1.

The 3,000 square foot showroom and design center features domestic and imported products in a wide variety of contemporary and traditional styles, demonstrated in live-burning room vignettes. Exclusive brands on display include Valor, Fireplace Xtrordinair, Avalon, Mendota, Town and Country, Marquis, Lopi, RAIS, Morso, Scan, Nestor Martin and Max Blank. The child and pet-friendly setting provides a comfortable and relaxing environment for the whole family.

President Steve Vorhees has 30 years experience as a general contractor and designer and has owned the business since 2000. He personally oversees layout and installation, and employs only licensed, insured and bonded contractors.

From sales to installation, these are the most experienced hearth professionals available in the Monterey Bay Area. Comprised solely of career oriented contractors, sales representatives and craftspeople, the whole team is dedicated to seeing your project done right, the first time.

Go experience and enjoy a top-quality fireplace or stove from Santa Cruz Stoves & Fireplaces.

COMPANY PHILOSOPHY
“If we deliver the best products and service, regularly exceeding the expectations of our clients, success will follow naturally.”

EXCERPTED SURVEY RESPONSES
“Their customer service is great. They are genuinely concerned about you when you call. The staff and Steve have been stellar.” —Tom & Joanne P.

“They were easy-going, knowledgeable, and they delivered on their promises.” —Neil H.

“I loved that they took their time to walk me through everything. They were also very informative and personable. I send all my friends there. I love that they have a dog walking around there. I just love them.” —Maureen W.

See Survey Comments



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