Window Coverings

Monterey & San Benito Counties

Paul's Drapery

(831) 372-4421

(831) 372-0844 (Fax)

160 18th Street
Pacific Grove, CA 93950

Serving the Monterey Peninsula and Salinas

www.paulsdrapery.com
sales@paulsdrapery.com
Larry and Sherry Sands, Owners

SERVICES
Custom Window Coverings
Wood Blinds & Draperies
Shades & Roman Shades
Quilting, Bedspreads & Accessories

HOURS
Mon - Fri: 10am - 6pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover

GUARANTEES
Manufacturer’s Warranty
90 Days on Custom-Made Products


Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 376 random customer surveys made since July 2007 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

3% 6% 18% 21% 49%
1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Paul's Drapery has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1296.


See Survey Comments

When you want to get it together for your window, bed and table coverings, Paul’s Drapery can do that for you. This family-owned and operated shop was started in 1971, by Paul, the father of current co-owner Sherry Sands, who has been with the company since she was 16. Sherry and husband Larry took over the business in 2000. They are active in the community—Larry is a captain in the Monterey Fire Department and has been with them 13 years.

Contact Paul’s Drapery for window coverings that do the job of covering the windows as they fall in graceful folds—or for shams, spreads or quilts— and table coverings of grace and distinction.

This is a two-person endeavor. Larry does the outside sales and installation, Sherry does the consultation, designing and ordering. She enjoys designing beautiful windows for customers. Although they do some work for hotels and other businesses, they concentrate on homes. They do large and small projects with the same care, attention to detail, stylish designs and carefully fitted installation. They are attentive, thorough and accomplished in their work because the customer is going to live with what they do for a long time.

COMPANY PHILOSOPHY
“We will be satisfied with nothing less than complete customer satisfaction.”

EXCERPTED SURVEY RESPONSES

“They were very punctual, honest, and helpful. They went out of their way to help me.”—Anne E.

“I liked their service. They were sensitive to what we needed. I was very pleased with them.” —Annette M.

“They did what they said they would do, had good communication and they were reliable and trustworthy.”—Carmela Y.

“They had excellent service and were very pleasant to deal with. They delivered the product that we wanted. The installer was very courteous and did an excellent job. They stopped by to bring us a battery at no charge. We were happy with their service and installation.”—Kelly D.

See Survey Comments



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