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What did you like best about Elder Construction?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/9/08 and 2/12/08. Customer last names have been initialized for privacy.
“Very professional, Stuart was very attentive to our needs with the work he was doing. The outcome was satisfactory.” - Mrs B.
“They got the job done.” - Carl O.
“They always came when they said they would. They were great.” - Thelma E.
“I liked the customer service, professionalism and the quality of work. Stuart is honest and reliable. I wish most of my contractors were like him.” - Frank M.
“He delivered what he promised. I was extremely happy with all aspects of it. He arrived promptly and his follow-up was excellent.” - Stephen M.
“They were perfect. They were timely, knowledgeable, conscientious and did good quality work. Their expertise was right on. Their work passed all the inspections. He was there every single day and worked the hours he said he would. I would use them again.” - Ann E.
“They followed my directions and did some extra work I didn't ask them to do without charging me.” - James B.
“They were neat, clean and didn't fool around. They were very business oriented.” - Jean S.
“His knowledge” - Sarah S.
“He was honest. He worked long days. I couldn't have asked for a better contractor to do the job.” - Bobbie C.
“The very fact that he takes his time with his work and he is very professional in what he does, I also liked his carpentry skills.” - Rob B.
“I really enjoyed my interaction with the owner and the workers. They were professional and enjoyable to be around. The work they did was amazing.” - Alana R.
“When he did the remodeling job for me, I appreciated the fact that he kept me informed on the scope of the project as well as the status throughout the project. He also made sure he stayed within budget. I liked the fact that I did not have to worry about anything. Stuart handled everything from the initial setup to the final clean-up.” - Johnny H.
“Their availability, they delivered what I asked them to.” - Tom U.
“He did everything correctly. They were nice people and easy to work with. He came out on short notice, got me out of a situation and got my project going. He was pretty well-organized for such a young man.” - Mark B.
“I appreciated their politeness and the way they cleaned up after themselves.” - Guy C.
“The way he conducted himself, very professional, on time and he did what he said he would do.” - Scott D.
“They showed up when they said they would. They got the job done on time and at the stated price. They were fantastic.” - Chris V.
“They were very careful and took a lot of pride and care in the work that they did.” - Katie S.
“I've dealt with some other guys before that promised they were going to show up at a certain time but didn't. Every time he told me he'd be here, he was here. Whenever there was a problem, we went over it. He was very upfront.” - Jared T.
“They're very timely, courteous and clean. They didn't leave a mess. It was great.” - Jeremy P.
“He completed the job on time and did everything well.” - Chuck K.
“The end result is what I liked. I also liked the professional attitude of the workers under Mr. Elder. He is young but very thorough and professional. They remodeled a kitchen and converted a small guest bedroom into a walk-in closet. They cleaned up well and the paint job turned out beautifully. I'm looking at it right now and its amazing. This is a 39-year-old house. I plan to call him to remodel the dining room and living room combination.” - Dorris E.
“They did a great job. Not too many contractors come through as well as he did. They were thorough, on time and the work was good quality. Those are things that count. They were excellent in all those areas. Stuart Elder is a great guy. They excelled in every area. I was pleasantly surprised by their performance.” - Murry S.
“They seemed to be nice and knowledgeable.” - Steve D.
“They had a good work ethic. When they said they were going to be here at 8:00 PM, they were here at 8:00 PM. They didn't sit around like a lot of other contractors. They did the work well.” - Randy F.
“I liked the owner. He's a great guy to deal with. They were responsive and professional. It's a great outfit. I'll definitely do business with them again.” - Chuck H.
“They did what they said they were going to do. They came out, did the job and cleaned up for the price they promised.” - James N.
“They were quick, efficient and they used good quality products. He was here when he said he would be and finished the job ahead of schedule.” - Debbie S.
“The quality of the design and the work” - Gretchen C.
“He was on time every time. He was great at explaining the status of the job, laying out the materials, the cost, and the time line. It was nice to see everything laid out in front of me. His customer service and communication were excellent.” - Adam G.
“They're always on time. They tell you what they're going to charge and charge you exactly the price they quote you. There are no surprises. I've recommended them several times. When they give you a bid for a job, they do what they promise they're going to do and do a quality job. You can't ask for more.” - Ronald R.
“Stuart completed the job on time and within budget.” - Hugh W.
“He did what he said he was going to do. They did everything right.” - Gregg V.
“They were prompt, they worked quickly and finished the job on time. The boss made sure the workers were doing the job right.” - Samuel G.
“Stuart was prompt. He showed up in a brand new truck. He was clean, organized and young. If he was going to be late or unable to show up due to a more pressing job or other issue, he would call. He understood that my time was valuable. He stuck with his estimate and the craftsmanship was good. It was evident that he researched his products and was very knowledgeable about their utility. Because Stuart is young, I initially didn't give him enough credit and was worried. However, he was very good and skilled at what he did. I was impressed.” - Richard B.
“The quality of work and the professionalism, they were good, on time, courteous and did a great job.” - Terri B.
“He did a good job on our walkway.” - Mrs. W.
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