What did you like best about Disaster Kleenup Specialists Monterey Bay?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/16/2008 and 4/23/2008. Customer last names have been initialized for privacy. 

“Their employees were great. They were friendly, upfront and gave us all the information we needed.” —A. B. C.

“The workers were very courteous, knowledgeable, very clean and they answered all my questions.” —A. S. P.

“I thought they were prompt, professional, polite and they came quickly.” —A. H. D.

“They were great.” —Barbara P.

“They were good at explaining what they needed to do and they did a nice job.” —Brian M.

“They are the best. You can't beat them. They do the job perfectly.” —C. A. W.

“They are there when you need them and they take care of you.” —Carmel R.

“They did a wonderful job. They took real good care of me.” —Caroline C.

“They came right away and tried to solve the problem to the best of their abilities. They took care of it." —C. A.

“They were prompt and very professional.” —C. O. S. C.

“They were very thorough and professional in the way they did things.” —C. O. S. C. P. D.

“Their prompt response” —C. O. M.

“Prompt and efficient” —Dale G.

“The quality of work was excellent.” —Edward H.

“Everything was great. I was really happy with their service.” —Elicia H.

“The quick response” —G. M. A.

“They were good over the phone.” —Gail E.

“They did what they said they were going to do. They arrived on time and were very aware of the cost. They kept me informed and gave me choices. I was very happy.” —George F.

“They were on time and their prices were good.” —G. D. I.

“They were fine.” —Henry H.

“They were fast." —H. H.

“They were prompt and efficient.” —James L.

“They were very helpful and responded quickly.” —J. M. O.

“I like Jesse. He's very professional.” —Joann M.

“They're prompt and they get things done.” —John G.

“They were very quick and efficient.” —Jose M.

“I liked the fact that they listened to what needed to be done and they were thorough and professional.” —Judy S.

“Their follow-up, they were on top of the job and they kept in contact with me. I was very impressed with their business.” —Julie H.

“They were quick, thorough and very professional.” —Laurie C.

“They knew what they were doing and they did their work properly.” —Louis M.

“I liked their response time. They kept in touch even though we didn't always have a job going on. They bring me nice little gifts when they come by.” —M. A. P. M.

“They were very careful with the furniture.” —Yolanda C.

“Tony and the guys were really, really friendly and very nice.” —M. C.

“Knowledge, friendliness and empathy during a very stressful event, they were just really understanding.” —Mary F.

“They were very friendly, polite and nice.” —Maxine G.

“Their promptness" —M. M.

“Their professionalism, they also responded to the job quickly.” —M. T. L.

“I didn't have to do a thing.” —Nick H.

“It was very professional and they came down and cleaned up the mess. Afterwards, it looked like nothing had happened. They came on a Saturday night and they worked until almost midnight." —N. H.

“They were prompt and they knew their job. They did what they needed to do.” —P. G. U. S. D.

“Very professional” —P. B. R.

“They were quick and efficient.” —Quintil C.

“They were right here when we needed them. They responded quickly.” —Ray P.

“They communicated well with us.” —Rigoberto M.

“They were very quick and professional.” —Robin R.

“They were very courteous.” —Alicia G.

“Their overall attitude, efficiency, professionalism and organization, they completely covered every item and I was very happy about everything." —S. E.

“They were quick and took control of the cleaning.” —Tammy T.

“They were very quick, very responsive and they did an excellent job." —T. C.

“They were prompt and we liked what they did. They were in and out. They were efficient, polite and they got rid of the bad smell. I left them with several million dollars worth of artwork but nothing went missing." — W. G.

“They were courteous and they did a great job with the cleaning.” —C. S. P.

“They did a good job.” —Christina S.

“They were responsive.” —Diane S.

“They were very prompt with the appointment and they explained what they were going to do.” —Filemon B.

“They were prompt. They came in, did what they said they were going to do and left.” —K. H. C.

“I like Jesse, their manager. I also like their nice bookkeepers. As far as the service at the house, they did a very nice and efficient job.” —P. J. N.

“They were very prompt.” —P. P. M.

“They were very polite, courteous, efficient and they cleaned up after themselves very well.” —Paul G.

“They were very professional and on top of their game.” —Rick P.

“They showed up quickly, cleaned up after themselves and did a good job explaining the work they were doing.” —S. C. C.

“They are professional and clean. There aren't that many companies in the area that do that kind of work.” —S. C. P. R.

“They were fine.” —Angelo D.

“They seemed to be very thorough and professional." —B. M.

“They took their time cleaning.” —Carlos N.

“They handled everything well when we weren't here.” —Don G.

“They're prompt and accommodating.” —Fred D.

“Their supervisor seemed competent and made sure everything was done correctly.” —Gordon G.

“They are very professional.” —Harry B.

“They were very personable and they did a good job.” —Henry F.

“Probably their response time” —Housing A.

“They came here immediately and they were very nice.” —Jeane N.

“They were prompt, on time and quick.” —Jess D.

“They get the job done.” —J. S. P. M.

“The helpful customer service” —M. V. R.

“They're pretty prompt.” —Patricia J.

“That they are easy to get a hold of” —S. R.

“They are efficient, very cooperative, helpful and they respond to all of my needs.” —S. T.

“They were available when needed and they did what was required.” —V. K. A.

“They knew what to do.” —Ellen P.

“They came out right away when we called. Jesse was very good, knowledgeable and helpful.” —Joyce R.

“They told me what was going on.” —David H.

“They picked it up and cleaned my furniture. Also, they stored my furniture until I was able to move back to my house.” —Jerry A.

“Their response was outstanding. I was out of the state when my rental property caught on fire. Their employees were very competent and they put my mind at ease. I would refer them to a friend. I give their service a rating of ten, but combined with their billing a rating of seven.” —Rhonda B.

“They were very polite and professional.” —Linda O.

“They finished in a week.” —Kim B.

“They were responsive.” —Michael G.

“They were professional and personable.” —Richard V.

“They have good equipment and they clean up pretty well.” —C. Y. C.

“Jesse was very nice.” —Carolyn H.

“I liked the salesman. He was very helpful.” —Dennis J.

“Fast response time” —D. M. V. H.

“Informative” —Geraldine K.

“They were prompt in responding and they did what they said they were going to do.” —J. W. C. I.

“They were efficient.” —Edith H.

“The estimator was good and so were the prices.” —H. C. C. I.

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