Contractor - Water & Fire Damage

Monterey & San Benito Counties

Disaster Kleenup Specialists
Monterey Bay

(831) 899-3938

www.disasterkleen.com
info@disasterkleen.com
Jenita Johnson-Herren, Claims Coordinator

SERVICES
Asbestos, Lead and Mold Removal
Contents Restoration
Emergency Board Up Emergency Response
Environmental Services
Fire Restoration
Hazardous Material Cleanup Water Damage

HOURS
Mon – Fri: 8am – 5pm Responding 24 hours a day

CREDIT CARDS
Amex, MasterCard, Visa

EMPLOYEES
25

CERTIFICATION/TRAINING
IICRC, American IAQ Council, RIA (Restoration Industry Assn)
ITC (Infrared Training Institute), Asbestos and Lead Abatement
CPR/First Aid, Hazwoper First Responder


Workers Comp Insurance
Liability Insurance
State License No. 458398
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since April 2008 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Disaster Kleenup Specialists has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1327.

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Survey Comments

Since 1984 Disaster Kleenup Specialists have served the homeowners and businesses of Monterey, Santa Cruz, and San Benito counties. They provide 24 hour emergency service for water, fire, sewage, hazardous materials, blood-borne pathogens, and storm damage. In addition they also perform duct cleaning and mold, asbestos, and lead abatement. The Disaster Kleenup team is known for rapid response that helps prevent secondary damage and keeps a bad situation from getting worse. In 1998, they joined Disaster Kleenup International (DKI), the nation’s largest property restoration association with over 190-member companies. The company’s association with DKI connects them to a knowledge and resource base of the nation’s leading restoration professionals.

COMPANY PHILOSOPHY
“In the restoration business, we are generally meeting our clients on a very bad day in their life. Their home or business has suffered unexpected damage, and the emotional impact is something we respond to with great care. When we arrive on their doorstep, our goal is to quickly assess the situation and determine the best course of action to put their home, and life, back together. Showing each customer this clear path of returning to normalcy is invaluable in helping them through the disaster. Our industry is property restoration, but our business is customer service.”

EXCERPTED SURVEY RESPONSES
“The workers were very courteous, knowledgeable, very clean and they answered all my questions.” —A. S. P.

“It was very professional and they came down and cleaned up the mess. Afterwards, it looked like nothing had happened. They came on a Saturday night and they worked until almost midnight.” —N. H.

“They did what they said they were going to do. They arrived on time and were very aware of the cost. They kept me informed and gave me choices. I was very happy.” —George F.

See Survey Comments