Plumbing
Marin County
William
Gotelli
Plumbing, Inc.
(415) 457-1145
Serving
Marin, Sonoma, Alameda
and San Francisco Counties
www.gotelliplumbing.com
lauralee@gotelli
plumbing.com
frank@gotelli
plumbing.com
Laura Lee Pokovich, President
Frank Gonterman,
Vice President
SERVICES
Residential/Commercial Service/Repair
New Construction/Remodel Snaking/Drain Cleaning
Sewer Video
HOURS
Mon – Fri: 8am – 4pm
EMPLOYEES
25
CREDIT
CARDS
Visa
MasterCard
BRANDS
Bradford White, AO Smith Water Heaters, Aquapex Piping &
Fittings
Liability Insurance
Current
Complaint File
Legal & Finance
Business
Practices
State
Lic. No. 254603
Workers
Comp. Ins.
CUSTOMER
LOYALTY
Based on 150 random customer surveys made since June 2006 asking each
customer: “Would you use this company again?”
CUSTOMER
SATISFACTION
“Please rate your satisfaction with the quality received.”
RATING
STATUS
We declare that William Gotelli Plumbing, Inc. has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 914.
Having
graduated from San Rafael High School, William Gotelli got his plumbing
license back in 1967 after going through a five-year apprenticeship beginning
in 1958 with Plumbers Local #38 Union. He finally activated the license
in 1985 when he started a small plumbing business out of his home that
grew to its present location with 25 employees. His career has taken him
from Journeyman to Superintendent in Marin, Sonoma and San Francisco counties.
Gotelli Plumbing provides service in the design and installation of plumbing systems for new construction, kitchen and bath remodeling, water and gas hook-ups, hot water systems, drain and sewer line installation, localized drain stoppages and plumbing repairs of all types.
COMPANY
PHILOSOPHY
“We try to take care of the customers no matter what. It’s that
focus on customer service that makes us stand out. Repeat and referral
service are our bread and butter. If there are complaints we go back and
take care of them. We give the consumer a fair price and the very highest
quality of work possible. We send all our technicians to the PHCC Apprenticeship
Training Program to ensure that we have the most well trained personnel
to send to our customer’s homes. We keep up with the development
of new technology with new designs, new materials and new styles increasing
efficiency, environmental compatibility and aesthetic value. We are current
with advances in the plumbing field and are available to service residential
and commercial concerns in the area.”
EXCERPTED
SURVEY RESPONSES
“They showed up when they were supposed to and did what they were
supposed to do.”
— Sheva F.
“They answered all my questions on the phone. They gave me a fair price, and the service was great.” — Paula S.
"They’re just fabulous. Tim is awesome. He takes care of everything.” — Betty S.
©2002-2007 | American Ratings Corporation
