What did you like best about Travis Remodeling?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/20/2005 and 8/13/2008. Customer last names have been initialized for privacy.

"I trust the people that work there." —Ann G.

"They were competent, and they worked very well with me. They were very good. I was very happy with them." —Bill T.

"They were just fantastic. They went over every little thing that could have been changed. They came up with some really good ideas, and they finished on time. They were really good people to work with." —Don D.

"The communication, and there were no surprises." —Drew D.

"Professionalism, timeliness, quality of craftsmanship, and they were easy to work with. They were also friendly." —Holly S.

"Quality, integrity, timeliness, being aware of the cost, creativity, and reliability" —Phil B.

"They had good attention to detail." —Paul G.

"Their promptness" —Kai H.

"They are easy to work with, and they completed the work on time." —Bill S.

"I like their timing. Also, the quality of work was excellent." —Russ B.

"Everything was done in a very skillful manner, and the owner is a very hands on carpenter." —Bill

"I felt that they listened to what I wanted." —Joyce

"They did what they said they would." —Andre K.

"They were very organized and efficient." —David

"They did more support work than expected without complaining or charging us more. They said it would take 6-8 weeks, and they finished in exactly 7 weeks." —Reggie

"They gave us exactly the product we wanted." —Carl W.

"They were creative and helpful with the design process. He had good workers that we felt comfortable with in our home." —Bruce K.

"They were very accommodating, and I bought a lot of hardwood floor from them." —Steve

"They met the schedule." —Matt A.

"They created my dream kitchen. I give them five stars." —Steve B.

"I though they were just great." —Kelly L.

"They handle things efficiently ,and the people they out source with are good." —Ann

"Good service" —Patrick M.

"They do good work, and they are nice." —Frances

"The efficiency and the timeline" —Ester

"Their responsiveness to our needs and the quality of work was great." —Ken

"He's straightforward, and he comes through with what he promises." —Al

"They finished within the time frame they promised, they were very responsible about following up on things, they scheduled everything properly, and they did an overall great job." —Suzanne L.

"I dealt with Guy, and he promptly returned my calls, which I thought was very important." —Tom L.

"They were prompt, and the quality was excellent." —Joe S.

"They were very attentive, personable, and professional." —Rob D.

"I like the fact that they kept their schedule." —Michael

"They stayed on schedule." —Jon W.

"They were friendly and prompt." —Jim S.

"The guys doing the work were extremely conscientious." —Dale F.

"I liked quality of the people that work for them. They were very polite, pleasant, efficient, and easy to work with." —Nancy M.

"The thing I really like about them is that they have a coordinator who sets the schedule and tells me what and when things are going to happen. He is very accessible and that is so important to us." —Candice C.

"Everything was pretty straightforward and upfront. You knew what you were getting." —Gary

"They came and did exactly what they said they were going to do." —Doug V.

"He knew what he was doing. He's a good carpenter, and the reason that we liked him was that the result turned out real nice." —Ed

"They are easy to work with, friendly, and their labor rates are reasonable." —Jane E.

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