Computer Service & Repair

Marin County

Expetec of Novato

(866) 483-2478
(415) 925-TECH (8324)
Novato, CA 94949

(415) 925-8324
San Rafael, CA 94901

(415) 383-0490
Mill Valley, CA 94941

Serving Marin, Sonoma and Napa Counties

www.expetecofnovato.com
support@expetecof
novato.com
Joel Kaplan, Owner

SERVICES
PC & Mac Computers
Home & Office Visits
Virus & Spyware Removal
Data & Password Recovery
Networking-Cable, DSL, LAN
Configuration & Installation
Cabling & Wireless Networks
Network Management

HOURS
Mon – Sat: 8am – 7pm

CREDIT CARDS
Discover
MasterCard
Visa

Liability Insurance
State Lic. No. 80480
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 191 random customer surveys made since Sept. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION "Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Expetec of Novato has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 311.

Back to list

Survey Comments

Expetec of Novato specializes in providing customers with expert technical skills in areas such as repairing and troubleshooting PCs, LAN & WAN networks, DSL circuits, routers and switches. They can install memory and sound cards, configure email and Internet services and remove those pesky viruses, spyware and Trojan Horses when necessary. Whatever your home or small business needs, Expetec of Novato stands ready to serve.

COMPANY PHILOSOPHY
"Our goal is to provide quality, on-site PC services to all of Marin and Sonoma Counties. Our excellent customer service skills allow us to work effectively and efficiently with diversified groups of people. We're continually studying to remain abreast of ever-changing technologies and to provide an ever-growing range of computer services to our customers. We've got all the knowledge and equipment necessary to solve your problem on the first visit. If we can't fix it, it's free. Guaranteed."

EXCERPTED SURVEY RESPONSES
"He knew what he was doing and he was honest and punctual. He fixed the problem and he didn't try to sell me something I didn't need."—Melanie H.

"He was great. He knew exactly how to fix it and he did it quickly."—Irene V.

See Survey Comments