What did you like best about Stocklin Iron, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/14/2006 and 4/20/2006. Customer last names have been initialized for privacy. 

“They worked with us to help us design it, and the measurements they took were right.” —A. C. C.

“The product was good, and they were a pleasure to talk to.” —Alexander H.

“The consistency of the work and Wayne's effort in helping me design a good product” —Alida B.

“The job was great. They were prompt, and they met my needs. They also answered all my questions. They installed four spiral staircases for me.” —A. D. & C.

“They were responsive, and they did what they said they were going to do.” —Michael A.

“I liked their knowledge and their ability to fabricate a product that fits my needs.” —Vince B.

“Their promptness and precision in doing the work” —Barry B.

“They do a good job every time.” —B. C.

“They are really the only place that does a decent spiral staircase.” —Don B.

“They were right on the mark, and everything was perfect.” —Gretchen C.

“They did excellent work on time, and the price was reasonable.” —C. C.

“I had special needs, and they were very accommodating.” —Jon C.

“The service” —C. F. W.

“They made everything very simple.” —Mike D.

“They were responsive to my unique needs.” —Tapley D.

“The quality of the staircase. The owner and the other man who came out were very punctual, and they returned my calls.” —Jeff D.

“The price and the quality of the work were good, and they were here on time.” —E. I.

“I liked the design and the space efficiency.” —Geoffrey E.

“I liked the workmanship, and they came on time.” —George G.

“They were very efficient, and they had it done when I wanted it done.” —Gary G.

“The sturdy construction” —Mark G.

“They were so efficient. They had to take the railing off to get it in the backyard, and I was amazed at how quickly they did it. We were so happy with them.” —Jane G.

“The quality of their work” —Patrick G.

“They were quick, very professional, and they did a really good job.” —Richard H.

“Everything was great including the service.” —H. C. F.

“They put in a circular staircase, and it turned out fine.” —Sidney H.

“Friendly and very helpful” —James H.

“They were professional, and they came out and did what they said they were going to do. They met all my expectations.” —J. F. C.

“They were fast, prompt, and everything was well done.” —J. S. U. S. D.

“They made my job easy. They were on time, and they did a great job.” —Phil J.

“I liked their easygoing attitude, and they followed through.” —Kelly M.

“They were very professional.They were great.” —Barry L.

“The quality of the product” —Jeremiah O.

“It was a family deal. They were very friendly, and they gave me great ideas. The touches they suggested we put on the staircase made it look fantastic.” —Bill O.

“The spirals they put together” —A. W. W.

“They are knowledgeable.” —A. B. K. C.

“They showed up and did the work without any mistakes.” —A. C.

“They're very professional, and they come when they say they're going to. They also communicate well which is something hard to find.” —Leslie B.

“I think the quality of the product was foremost. We also got some help at the store for the railings they put in.” —Louis B.

“They were very punctual, and the estimate was right on. The installation was also done very well.” —Ralph B.

“I use them for one kind of staircase, and they do a fine job for me.” —B. C.

“They were easy to deal with, and they knew what they were doing.” —Michael B.

“They were responsive, and they delivered when they said they would.” —Naury B.

“Very responsive” —Brad W.

“They do what they say they're going to do without surprises, and they are reasonable.” —John B.

“Everything was fine.” —Dave C.

“They did a good job. I worked with Stocklin as the architect on the project. The details were all right, and the final product was just what we wanted.” —James C.

“The price was right, and the quality of work and service were good.” —C. H. C.

“Everything was very good. But, the most useful thing was that they were available to do
the installation exactly when I wanted them to do it. They were very flexible.” —C. H. C.

“I've been using them for years, and they've always done a really good job.” —Ray D.

“They did what they said they would do.” —Fairway B.

“Good and quick work” —Margaret F.

“The installation was perfect, and they took less then a day to finish it.” —Don G.

“The quality of the work on the spiral staircase and the railings” —G. W. C. C.

“The stairs seem very sturdy.” —Andy G.

“They were flexible, and they do high quality work.” —Robert H.

“They did what they said they were going to do. They put in a spiral staircase for me.” —Tim H.

“I thought the owner was very professional.” —Michael H.

“I thought the workers were very friendly and competent.” —Cecile I.

“I was able to get all the information I needed beforehand, and they were able to put in the stairs in a couple of hours.” —J. & A. C.

“The price was good, they were professional, and the work was done quickly and easily.” —J. P. R.

“They did a good job with everything.” —Charlie D.

“The style, design and workmanship were pretty good.” —Stephen J.

“The product was very good, and they did what they said they were going to do.” —J. M. C.

“I like that they're local and their ability to do what we needed. The quality we received was good.” —Paul K.

“I saw their stuff on the freeway where they have a couple of stairwells here in Petaluma. I realized they were a local company, and I was able to call and get all the information I needed.” —Randy K.

“They were very nice.” —Laura K.

“Their product and the professionalism of the crew that did the installation” —L. & S. C.

“They do really precise work. They're prompt, and I highly recommend them.” —Jarth O.

“They responded quickly and did a spiral staircase and rails for me.” —D. H. C.

“They did everything they were going to do. They were on time, and they did quality work. They're a top-notch outfit.” —D. G. C.

“They were quick.” —Richard E.

“The customer service was good.” —Tony G.

“Wayne came and took all the measurements himself, so we felt we were in good hands.” —Philip H.

“They were on time, and they did good work.” —Michael H.

“The product is pretty good, and they get the job done on time.” —J. & A. C.

“They have a very simple product and straightforward approach.” —Michael O.

“We got what we ordered.” —Betta H.

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