Lumber
Marin County
Rafael Lumber
(415) 453-3043
930 Andersen Drive
San Rafael, CA 94901
www.rafael-lumber.com
sdaly@rafael-lumber.com
Shannon Daly, General Manager
SERVICES
Lumber & Building Supplies
Hardware & Tools
Mouldings, Finish Materials
Painting, Plumbing, Electrical Supplies
Windows & Doors
HOURS
Mon – Fri: 6am – 5pm
Sat: 7am – 5pm
Sun: 9am – 5pm
CREDIT CARDS
Amex
Discover
MasterCard
Visa
EMPLOYEES
56
Workers
Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 144 random customer surveys made since Dec. 2003 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We declare that Rafael Lumber has passed all of the rating steps and has
earned the Diamond Certified award, Certificate No. 341.
Rafael Lumber has been operating from its Andersen Drive location in San Rafael since 1983. The lumber company that started out as a small operation has grown into a large and popular local business with over fifty employees. In fact, Rafael Lumber is the most complete building supply company in Marin County.
Rafael Lumber is your one-stop shop for general building supplies, windows, and interior and exterior doors for both commercial and residential projects. All work on pre-hung doors is done in their shop at reasonable prices. Their extensive line of materials includes fencing, lumber, finish materials, mouldings, tools and hardware, plumbing and electrical supplies. They also carry a complete selection of paint, stain and wood preservatives.
COMPANY PHILOSOPHY
"We feel strongly that Rafael Lumber's dedication to personalized customer
service provides a welcome change in a world filled with large, impersonal
building supply companies. We are small enough to provide personal attention
while still maintaining the best selection of materials in the area. We
are devoted to providing the highest quality materials and supplies available
and to maintaining one hundred percent customer satisfaction—a combination
that's hard to beat!"
EXCERPTED
SURVEY RESPONSES
"I've used Rafael Lumber for a very long time. The staff is friendly,
it's convenient, there's a great selection and I like the lumber."—Barton
Construction
"We use them often. They supply a lot of brands that we need and they're helpful over the phone." —American Home Builders
"Everyone at Rafael lumber is knowledgeable, very courteous and always helpful."—Peterson Drywall
"They have the best hardware department, good sales people and the lumber is good. It's one-stop shopping."—Alan L.
©2002-2007 | American Ratings Corporation
