Carpet
Showrooms
Marin County
Rafael
Carpets
(415) 456-5016
812 Francisco
Blvd. West
San Rafael, CA 94901
Serving the Bay Area
www.carpetsand
hardwoods.com
Marcus Wendler, Owner
SERVICES
Carpet
Ceramic
Tile
Hardwoods
Sales/Installation
Vinyl
Window Coverings
HOURS
Mon – Fri: 9am – 5pm
Sat: 10am – 4pm
CREDIT
CARDS
Amex
MasterCard
Visa
Workers
Comp Ins.
Liability Insurance
State Lic. No. 875740
Current Complaint File
Legal &
Finance
Business Practices
CUSTOMER
LOYALTY
Based on 99 random customer surveys made since March 2004 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Rafael Carpets has passed all of the rating steps and
has earned the Diamond Certified award, Certificate No. 394.
Rafael Carpets has been providing quality floor coverings and window treatments to the Bay Area for more than 40 years. Owner, Marcus Wendler hands-on experience in the floor covering industry dates back to 1986. Rafael Carpets offers retail sales and expert installation of carpet, vinyl, ceramic tile, hardwood flooring and window coverings. They use only quality brands from reputable and reliable companies such as Mohawk, Shaw, Camelot and Royalty. Customers are invited to visit the San Rafael showroom to see the latest products from these and other national manufacturers.
The team of professional installers at Rafael Carpets will travel to customers throughout the Bay Area; north to Santa Rosa, south to Atherton, and to the East Bay as well. Call on them for all of your floor and window covering needs.
COMPANY
PHILOSOPHY
"Our installation staff is what sets us apart from the competition. They
are meticulous and consistent, and give each and every job 110% effort.
They are courteous and professional and have years of combined experience
with all types of flooring materials. They are careful when working in
your home and around your belongings. Everyone is open and communicative,
happy to answer any questions and address any concerns a client might
have. In the end, the customer will not only have an outstanding product,
they will also have a fantastic experience."
EXCERPTED
SURVEY RESPONSES
"The choice was good and the people knew which carpet to use for
which purpose."
— Helen M.
"We liked the quality of work and services. They did the job quickly." — Tom B.
"I liked the quick service. The quality was good and they were very helpful." — Carol P.
“They
were responsive and thorough, the prices and service were good, all and
all it was a good experience, I will be using them again”
—Norman M.
“They were very helpful” — Meleana H.
©2002-2007 | American Ratings Corporation
