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Northern
California Building Materials, Inc.
(707)
546-9422
1534
Copperhill Parkway
Santa Rosa, CA 95403
Serving
Sonoma, Marin, Napa, Lake and Mendocino Counties
sales@norcalbm.com
www.norcalbm.com
Jim Hill, President/General Manager
SERVICES
Ready Mix Concrete (Sonoma County Only)
Building Materials for: Landscape, Masonry, Plastering, Stucco, Concrete
HOURS
Mon Sat: 6am 5pm
Other: By Appointment
CREDIT
CARDS
MasterCard
Visa
BRANDS
Basalite, Calstone Block, Quikcrete
Worker's Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 42 random customer surveys made since Dec. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We declare that NorCal Building Materials, Inc has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 547.

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Survey
Comments
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Norcal
Building Materials, Inc.
has been operating in Sonoma County since 1989. They're a customer-service
oriented company with a fleet of more than 40 vehicles and a highly experienced
long-term staff. The company manufactures and delivers ready-mix concrete,
distributes brick, block, natural stone, and supplies for the landscape,
concrete, plaster and masonry trades.
COMPANY
PHILOSOPHY
"Our people are the ones that make it work. We've always stressed
high levels of customer service. We continue to provide it as the focus
of our company philosophy.
"We
try to never forget the philosophy that the customer is kingthe
customer is first all the time."
EXCERPTED
SURVEY RESPONSES
"I liked the guys there. When I place an order they always get it
to me on the same or the next day." Paul N.
"I
like their promptness and their reliability when they tell you they'll
do something, they do it." F.C.
"I
know all the people and I get personal service. They're always flexible
with me on scheduling." Charles W.
"They're
thorough and have always been good to me." V.C.
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Survey Comments
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