Auto
Body
Marin County
Milani's Autocraft
(415) 883-2531
110
Hamilton Drive
Novato, CA 94949
www.milanis
autocraft.com
milanis
autocraft@aol.com
Joe
Milani, Owner
SERVICES
Auto Body Repair & Painting
Unibody & Frame Repair
Mobile or Free Computerized Estimates
Free Pickup & Delivery
HOURS
Mon - Fri: 8am - 5pm
Sat: By Appointment
CREDIT
CARDS
MasterCard
Visa
GUARANTEES
Lifetime
BRANDS
All Major Insurance Companies
CERTIFICATION/TRAINING
ICAR Training
ASE Certification
Workers Comp Ins.
Liability Insurance
State Lic. No. AC203949
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 250 random customer surveys made since Dec. 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Milani's Autocraft has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 194.
 |
 Joe Milani, Owner |
Joe Milani has worked in the auto body trade since the age of 20. His love for working on classic cars gradually evolved into a full-time vocation, and he established Milani's Autocraft in 1990.
Milani's Autocraft provides complete auto body repair and painting, and unibody and frame repair. The company is outfitted with highly specialized, constantly updated equipment, such as a Star Liner dedicated frame rack, a Data Liner laser measuring system and a pressurized downdraft baking booth. They also offer mobile estimates, free computerized estimates, and free pickup and delivery.
COMPANY
PHILOSOPHY
"Not only are we experts in repairing your vehicle to its pre-accident
condition; we actually make every effort to restore it to its original
factory condition. We take pride in our ability to guide you through the
maze of insurance coverage when you're rattled after an accident. We prepare
accurate estimates, smooth the way with your insurance company, and attend
to every detail so you can relax. We pay close personal attention to every
customer and car. Because meticulous repair and painting take time, we
don't rush you through. Our record of customer satisfaction speaks for
itself."
EXCERPTED
SURVEY RESPONSES
"Their customer service was excellent. They took care of us and the workmanship
was guaranteed." —Marianne A.
"I like the way he handles the job. I think he's very professional and competent and has a great price, too."—Chris B.
"I like how the owner is there and handles everything and makes it personal."—Jane C.
©2002-2007 | American Ratings Corporation
