Furniture – Outdoor

Marin County

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What did you like best about Marin Outdoor Living?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/15/2007 and 2/25/2008. Customer last names have been initialized for privacy. 

"They were very customer service oriented. They had a product that I wanted." -Adrienne M.

"They're young and alert to new things available on the market." -Hugh H.

"I really liked Dave. He was very nice." -June H.

"They were friendly and helpful." -Jim S.

"Friendly, helpful, and good product knowledge" -Marge H.

"They had a good product." -Marilyln B.

"They were nice. They told me what I needed to know. They did what they said they would do." -Mary F.

"They were very easy to work with." -Steve P.

"They provided good service. They were responsive. I called them and they called me back. It was good all around." -N.C.

"They answered all of my questions. They were very thorough." -Penny C.

"They were helpful and friendly. They did good work." -Pete F.

"I like the guys that work there." -Rachel V.

"The fact that we could test out the hot tub in the store in private" -Roger A.

"They're efficient and easy to deal with." -H.F.W.

"The guy was very friendly and willing to help." -Jessica J.

"I really liked the product that I got. Dave was very helpful." -Jim W.

"The availability of the products that I was interested in, they carried the concrete pot that no other place carried." -Mary G.

"They were friendly." -Patsy T.

"They're straight shooters. They're very upfront and responsive." -Sam M.

"It was a local company. We were pleased with the service." -Pauline B.

"The fact that they fixed the problem, they hand delivered the product to me." -June F.

"They were friendly and helpful." -Nancy D.

"They were friendly and nice." -Richard L.

"They resolved everything for me." -I.S.D.

“They were very prompt and courteous.” -Sukowa A.

“They delivered everything they promised.” -Todd K.

“I think their products are innovative.” -Alice B.

“The product appears to be what they said it would be.” -Barbara B.

“The guy was nice, and we got the fireplace we were looking for.” -Nina L.

“The personal service” -Tatiana C.

“Their customer service was excellent, and they have high quality products.” -Sunni S.

“The personal attention by Dave was very good.” -Sam M.

“They have flexibility and a willingness to work with you in the installation process.” -Steve P.

“I like that the company has knowledge.” -Jill A.

“They were very helpful. They helped us get a contractor to do the work.” -Jim S.

“They satisfied our needs.” -Marlene A.

“David was very helpful.” -Peter S.

“The personal service was very good. We were very satisfied.” -Bernie W.

“I just bought chemicals at the store, and the store is right by my house.” -Tina P.

“The salesman was very helpful.” -Rosanne R.

“I thought it was a good service.” -Michael S.

“I thought the staff was very knowledgeable.” -Lisa T.

“They really accommodated me, especially at Thanksgiving right before the holidays.” -Pete T.

“I really liked Dave and how he explained the filtration and the pump systems. He also arranged for the crane we needed.” -Rene R.

“It was a very easy transaction.” -James W.

“They are knowledgeable about their products. They are also helpful and generally good to deal with.” -Jody F.

“The product is really good, and I like the layout of their store.” -Chris B.

“I like the products they offer. They are environmentally friendly.” -Celine G.

“I like their product line.” -John T.

“They were friendly, and they sell green products.” -Tina W.

“The guy that helped me was very nice.” -Terri S.

“I liked the high quality products and good customer support.” -Jennie B.

“It was a very difficult delivery, but they were able to make it happen. They were also very friendly.” -Aaron R.

“The customer service and knowledge of the product” -John C.

“The quality of the spa” -Mike M.

“They were nice people. I also liked that they focused on design.” -Brigitte H.

“They were nice, and we enjoy their products.” -Jeffrey G.

“They kept in touch.” -Karen H.

“The delivery was professionally done. It was on time, and the crew was great.” -Frank R.

“They have quality products that they are knowledgeable of.” -Ray W.

“Everything went very smoothly from the actual purchasing of the product through the installation.” -Mary K.

“The quality of the merchandise” -Kenny W.

“They usually take care of things on time, and they are communicative and flexible.” -Mr.

“They were professional, and the facility was nice.” -Diane H.

“They are the only ones who carry the products I want.” -Cathy B.

“Their knowledge of the products” -Elliot G.

“Good prices and products” -Dave J.

“They are local, and they get the job done right.” -Mark R.

“They were courteous, knowledgeable, and fair.” -Bob P.

“They were nice and friendly.” -Susan M.

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