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Marin
Cleaners, Inc.
(415)
453-5841
700 A Street
San Rafael
(415)
454-4792
520 4th Street
San Rafael
(415)
453-8433
818 College Ave.
Kentfield
(415)
388-6221
Cove Shopping Center
Tiburon
Serving
Marin County
www.marincleaners.com
Bill and
Gary Casassa, Owners
Marc Casassa,
Plant Manager
Robb Brigham,
Office Manager
SERVICES
Dry Cleaning
Alterations
Shirt Laundry
Table & Bed Linens
Pickup & Delivery
HOURS
Mon – Fri: 7am - 7pm
Sat: 9am - 5:30pm
CREDIT
CARDS
Amex
Discover
MasterCard
Visa

Workers
Comp. Ins.
Business
Practices
Liability
Insurance
Current
Complaint File
CUSTOMER
LOYALTY
Based on 150 random customer surveys made since August 2006 asking each
customer: Would you use this company again?

CUSTOMER
SATISFACTION
Please rate your satisfaction with the quality received.
RATING
STATUS
We declare that Marin Cleaners, Inc. A Professional Corporation, has passed
all of the rating steps and has earned the Diamond Certified award, Certificate
No. 939.

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Survey
Comments
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Marin
Cleaners has been in business for four generations under the auspices
of the Casassa family. The original plant was opened in Sonoma County
in 1950. It relocated to San Rafael in 1951, where it remains to
this day. For over half a century, Marin Cleaners has provided top-quality
dry cleaning, laundry and professional alteration services to its
very loyal client base.
Marin
Cleaners doesnt settle for being as good as other
cleaners. Their goal is to be the best. Their plant is outfitted
with the newest, most efficient equipment and employees are thoroughly
trained. They handle delicate fabrics and expensive garments with
expertise and care, and try to treat every item the way theyd
want their own possessions to be treated. Should a mishap occur,
Marin Cleaners is willing to do whatever is necessary to make it
right with the customer. They stand behind their work and take their
responsibilities seriously.
And
if youre just too busy to visit them, they can visit you
Marin Cleaners offers pickup and delivery services, too. Its
everything you could want in a cleaner, so why go anyplace else?
COMPANY
PHILOSOPHY
Were a family run business and have built a loyal client
base over the years. We believe its more important to invest
in the long-term success of our business than to worry about making
a quick buck. Our customers are very important to us and we do our
best to take care of them. Its that long-term vision, integrity
and dedication to customer service that has lead to our success.
EXCERPTED
SURVEY RESPONSES
The people behind the counter are always really nice. Its
the only dry cleaning place I go to. Olivia C.
They
were very responsive to my needs. They delivered my clothes, which
was very convenient for me. Elizabeth B.
See
Survey Comments
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