Auto Repair

Marin County

Leonardi Automotive, Inc.

(415) 897-1503

7426 Redwood Blvd, Unit B
Novato, CA 94947

www.leonardiauto.com
leonardiautomotive
@yahoo.com

Tony Leonardi, Owner

SERVICES
Complete Asian Import & Domestic
Auto & Truck Service & Repair
AC Engine Work
Maintenance & Oil Changes
Transmissions

HOURS
Mon - Fri: 8am - 5pm

CREDIT CARDS
Amex
Discover
MasterCard
Visa

GUARANTEES
3 Years or 30K Miles on Parts & Labor

CERTIFICATION/TRAINING
ASE Certified
AAA Approved Auto Repair Shop

Workers Comp Ins.
Liability Insurance
State Lic. No.
AM175794
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 258 random customer surveys made since Feb. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Leonardi Automotive, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 219.


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Survey Comments


Tony Leonardi, Owner

Tony Leonardi has worked in the automotive repair industry since the age of 14. He opened Leonardi Automotive in 1993 with an emphasis on professionalism and quality. He has extensive technical training as well as years of on-the-job experience in automotive diagnosis and repair.

Leonardi Automotive provides service and repair of Asian imports and domestic automobiles and trucks, including vintage Fords such as Cobras. Services include everything from simple oil changes and routine maintenance to engine work, transmissions and air conditioning work. Early-bird drop-off and late-night pickup, towing services and local shuttle service are all available for your convenience.

COMPANY PHILOSOPHY
"My personal goal is to make sure that every customer is satisfied. Before any vehicle leaves our shop, it goes through quality inspection for mechanical soundness. And of course, it has to be clean and look great as well. We make follow-up phone calls to the customer after every visit, and if there's ever a problem, we will work to resolve it quickly. We constantly survey our customer base to ensure that we're meeting their needs and to solicit suggestions for improvement of our services."

EXCERPTED SURVEY RESPONSES
"They do good work." — Mr. & Mrs. S.

"I just loved them. They were all so courteous and helped me so much." — M. R.

"They give me good advice and take good care of my car." — M. H.

"I like him. I take all my vehicles there."
— M. S.

“They are very honest. They will tell you directly what is needed right now and what work could actually wait. I like that.” — Mr. R.

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