What did you like best about Golden Gates?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/19/06 and 7/23/2008. Customer last names have been initialized for privacy. 

"They're just dependable." —Mr. B.

"He showed up when he said he was going to and took care of the problems that we had." —Jim C.

"Attention to detail and service" —Bill C.

"Punctuality and thoroughness, It was completed exactly as proposed. I was 100% satisfied from estimate to completion of the job." —Jerry E.

"He was extremely reliable, the bid was exact, and he went above and beyond every time. I had problems with my controller that wasn't his fault. He tested it and fixed it for free. It was wonderful." —Susan F.

"Besides the fact that Keith shows up when he says he will, he is always a perfect gentlemen. He always gets to the source of the problem right away. He's the best contractor of any kind I've ever worked with." —Tony F.

"They came out here quickly and did an excellent job. I had a much lower quality gate opener previously and had been fighting it for years. I haven't had a moment of trouble with this one. They showed up, assessed the area, set the price, and delivered it with no hassles. They were fast and efficient. They believe in their work and so do I." —Bill G.

"Keith is very professional. He does what he's says he's going to do. He's knowledgeable and does an excellent job. He's a good engineer/designer. He's also an artist. It's a great combination of things. He's also good to deal with on a personal as well as a business level. He strikes the right balance. It was a really good experience." —Mike G.

"Fantastic, I was thrilled." —Peter H.

"I liked the quality of the gates, the timeliness, the thought put behind it, and the thoroughness." —Mark H.

"Dependable, good work, and reasonable prices" —Gordon P.

"They're very flexible with emails and changing designs, taking our design ideas into consideration. The quality and attentiveness is also great." —John P.

"He is very personable. He will sit out in pouring rain to get the job done. We had problems with a gate that wasn't working. He checked my warranty, called the manufacturer, and worked on it to get it done. He went above and beyond what he had to do. He even made calls back, giving us different security options for our gate." —Anne P.

"They did exactly what they said they were going to do, and quality of the work was great. They didn't make a mess at all." —Larry S.

"They were creative in following the design I described. They interpreted it accurately and made it work." —Timothy S.

"Keith, the owner, was honest, straightforward, and he focused on quality. He did what he said he was going to do. I like doing business with people like that." —Greg W.

"Efficiency and competence" —A.H.

"Timely response and good service" —F.L.I.

"Good communication" —F.N.

"He explains everything about the gates, how they work, and the features. His experience is great. He's been doing it for a number of years." —G.F.

"They got the job done on time." —George

"Very knowledgeable" —P.R.

"Keith Soreng was very personable and straightforward. I thought he was fair. We had a couple hiccups, but he saw them through. We were happy that the job was done right." —W.H.V.

“I like that he can do all of the work by himself.” —Mr. L.

“The quality of the workmanship and professionalism” —Dr. H.

“The workmanship was beautiful.” —Tracy

“He explained everything to us. We got seven estimates, and we used him even though he wasn't the cheapest. He was just very clear and confident in what he said he was going to do. We were very happy with him.” —Erica H.

“He's a great guy that's very dependable. I can't think of anyone with more character. He did everything in a timely manner.” —Frank D.

“He is very professional, knowledgeable, and punctual. He lived up to everything in the bid.” —Owen M.

“The guy was very responsive, and he was very helpful in solving the problems we had.” —Mr. B.

“The overall process was great. Everything from the design to the construction was executed to my satisfaction.” —Mr. J.

“They were prompt.” —Steve R.

“I liked his presentation and his willingness to work with my gate. We did have one little problem after he installed it, but he came right out and took care of it.” —Nelson

“Keith is honest and hard working. We were very pleased.” —Al J.

“Keith is a great guy. He is always there for us when we need him.” —Peggy M.

“Keith is without a doubt the most courteous, professional, and pleasant person I have ever worked with.” —Tony F.

“Dependability and excellent work” —Tom W.

“His follow through and availability” —Mr. P.

“The timeliness of the installation and follow-up” —Jerry R.

“They were very knowledgeable.” —Mike C.

“It's reliable and long lasting.” —Larry S.

“I liked the personalized service of the owner of the company. They were outstanding in all phases of their business.” —Ash L.

“He was very nice. Also, he knew the budget I was on and tried to stick to that budget as closely as he could.” —Ann P.

“He worked very efficiently.” —Lowe Z.

“I liked his professionalism.” —Mr. F.

“They are very personable, prompt, and responsive.” —Len B.

“Keith was great.” —David S.

“He's very honest and trustworthy. I feel comfortable with him.” —Leona B.
“His customer service” —Mr. S.

“I really liked dealing with Keith. He was always where he needed to be.” —Mr. M.

“I liked his professionalism.” —Greene B.

“I liked Keith the best. He was great to work with.” —Andy S.

Back to Profile