Air Conditioning,
Heating & Ventilation (HVAC)

Marin County

Burkell Plumbing, Inc.

(415) 479-0170

Serving Marin County and San Francisco

Michael Burkell, President
Jake Newman,
Vice President

SERVICES
AC
Fire Protection
Heating
Plumbing
Residential and Commercial

HOURS
Mon – Fri: 8am – 5pm

CREDIT CARDS
Discover
MasterCard    
Visa

GUARANTEES
1-Year Limited on Service

BRANDS
Toto
Kohler
Amercian Standard
Bradford White

EMPLOYEES
21

Workers Comp Ins.
Liability Insurance
State Lic. No. 417360
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since April 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Burkell Plumbing, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 249.

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Survey Comments

Burkell Plumbing is a three-generation family business started by Thomas Burkell in 1945. Michael Burkell, current owner and grandson of the original owner, has been with the company for 32 years.

In addition to retaining a family tradition of craftsmanship and a belief in doing the job right, Burkell Plumbing is highly qualified in all aspects of the plumbing, heating and air conditioning business. They do both residential and commercial work, installing and repairing heating, air conditioning, air quality and fire protection systems, furnaces, boilers and air conditioners. They also handle all phases of plumbing service and repair, remodeling and high-end construction work.

Burkell Plumbing gives a one-year guarantee on service (restrictions apply) and stands behind all products installed. Their plumbers undergo training on an ongoing basis through the Plumbing, Heating and Cooling Association of the Redwood Empire of California.

COMPANY PHILOSOPHY
"We are proud of our quality work and excellent customer service. We think of the people we serve as more than customers. When called for a repair, we check to see that everything is up to code and is installed safely and properly."

EXCERPTED SURVEY RESPONSES
"They were prompt, on time and returned my phone calls."—Russell L.

"The man who came was personable and did very good work."—Maurice C.

"They were friendly and competent. I highly recommend them."—Rebecca S.

"I was impressed with their responsiveness, call-back time, level of experience and expertise." —Kevin and Mary D.

"They did good work for me before and were very good this time too."—Robert S.

"They're timely and the women on the phone handle things really well."—John and Marjorie H.

See Survey Comments