Roofing

Marin County

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What did you like best about Abril Roofing, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/23/06 and 3/15/2008. Customer last names have been initialized for privacy. 

"They were on time, courteous, thorough, and straightforward. Their follow-up was very detailed. I was pleased." -Karen B.

"They were no nonsense. They came, did their job, and they were professional. They met the price range I was looking for." -Bruce N.

"They did what they promised, and there were no surprises." -Ted P.

"Their professionalism and knowledge, they were great." -Barbara A.

"They were very responsive, thorough, and they got the job done quickly." -Ramon C.

"Cleanliness, and they did a good job." -Hollis L.

"They seemed very professional and honest. They also showed up on time." -Millard B.

"They did what they said they would do." -John B.

"Their professionalism" -Peter A.

"Price" -Tom K.

"The product and the way they did business, they were straightforward and honest." -Esther M.

"They were on time, and they kept everything clean." -Herbert N.

"Their wide variety of skills" -John B.

"They were prompt." -Barry B.

"They seemed very attentive. They were good at explaining things too." -Raymond B.

"They did their work." -Hatim C.

"I thought Richard was friendly." -Phillip R.

“They were on time, professional, they explained everything, and fixed the problem. The estimate was also reasonable. We wanted skylights, and they helped us with that before doing the foam roof.” -Pat S.

“They were polite, on time, and they did good work.” -Gabrielle E.

“They were straightforward and did a good job.” -Alex G.

“They were knowledgeable, and they explained everything about foam roofing. When there were a couple of minor issues that needed to be dealt with, they came out right away.” -Phil S.

“Everything was on time from start to finish. They did a great job cleaning up, and all in all, they were way ahead of the other roofers we talked with.” -Paula S.

“They do everything they can to make you happy. They were flexible, and they did quality work from what I've seen.” -Chris M.

“They came out and finished what the other company didn't finish. They were quick and did a good job.” -Richard N.

“They were very professional, prompt, and they cleaned up. The roof hasn't leaked since they did the work.” -John K.

“They do good roofing work, and they clean up afterwards. They were very neat.” -Richard Y.

“They were very nice, easy to work with, and they came back to fix a problem.” -Ed S.

“They returned our phone calls promptly. They were also on time, and they followed up on several problems as soon as they came up.” -Janet W.

“There were some things that I was unhappy about, but they came back and made sure I was happy with the end results.” -Marcey H.

“They were honest, on time, and they cleaned up well. They did a good job.” -Barbara C.

“They were prompt, accommodating and they did a nice job with the clean-up.” -Wallace J.

“I don't know. They did a good job.” -Shirley M.

“They did what they said they would do and dealt with any problems that came up.” -Bear B.

“They were courteous, efficient, and they cleaned up well. They did the job for a good price.” -Mark R.

“I refer them to people all the time. They are easy to work with, and Rich is great.” -Ryan M.

“They were on time, polite and they did a good job at a reasonable price.” -John D.

“They were on time, and they did a good job. I'll know more in ten years after a few more rainy seasons.” -Isaac D.

“They were easy to work with, and they kept the property very neat during and after the job.” -Linda W.

“I think they are honest, and they didn't try to take advantage of us. We only wanted them do part of the roof, but they didn't push us to do the entire roof.” -George S.

“They were very easy to work with and straightforward, especially Rich. Everything went great, and the new roof made a huge difference. The roof doesn't leak, and it keeps us cool in the summer.” -John M.

“They were professional, and the house has been noticeably cooler during the summer.” -Mrs. T.

“They were reliable, and they did a good job.” -Cuno B.

“They completed the work in the time they said. The quality was great.” -Yuris D.

“They were quick and efficient.” -Verena W.

“The quality of their work and workmanship.”
-Rick K.

“When they came, they did the job quickly, and they were very accommodating.” -Wes B.

“They did a good job. They did it right the first time.” -David M.

“They were very clear about the schedule and easy to work with.” -Erin M.

“They were very courteous, and it was generally a good experience.” -Janet W.

“They were honest, professional and they did quality work.” -Jerry J.

“They did what they said they would do for the quoted price and in the time frame promised.”
-John B.

“In the initial visit, they were very informative, and they answered all my questions.” -Randy K.

“They did good work, and the price was okay.” -Rogelio R.

“They were friendly and professional.” -Russell T.

“Pretty much everything went as scheduled. The customer service was good, and it was a good experience.” -Richard C.

“Good people, good service and good follow-through” -Bob P.

“The thing I liked best was that they were able to address all of my concerns.” -Tim B.

“They were prompt; they cleaned up after themselves and did an overall good job.” -Steven M.

“The price and the quality” -Carolyn C.

“They stuck to the schedule, the estimate and the work was high quality.” -Josh G.

“They did a lot more than just the foam roof. We needed a 2-foot extension in front of the house, and they were able to bring in a carpenter to do the extension, which was beautifully done. Also, they were professional and prompt.” -Mike P.

“I liked that they were trying to establish themselves as a quality and professional company. They had a lot to overcome from the last owner. The previous owner botched my roof, but Richard came out and really tried to make it right.” -Bambi F.

“They were responsive, and Richard was great to work with.” -Tessa S.

“They did a decent job fixing up my roof after another company had done a horrible job. Richard was very nice to work with.” -Jackie G.

“They finished in the time that they said they would.” -Sanjit S.

“The results were what I was most impressed with. I would recommend them in a heartbeat. There was one problem with a little leak, but they came out right away and fixed it.” -Chip L.

“They started and finished on time. When a problem came up, they took care of it.” -Lynn W.

“They came highly recommended from people in the neighborhood, so I felt re-assured when I decided to use their services.” -Bruce G.

“They had a very good crew this time. They were very careful and thorough.” -Peggy T.

“They had good customer service, and they were responsive and easy to deal with.” -Reda G.

“I liked the quality.” -David M.

“They were quick, and they cleaned up pretty well. Overall, they did a pretty good job.” -Joel B.

“They were on time, clean compared to most other roofers and nice guys.” -Jerry K.

“They started and finished when they said they would.” -Brian M.

“They were responsive when they came out to give us a bid and explain what they would do. There was one problem, but they came out and fixed it.” -James S.

“They were well-organized, and everything went like clock work. The roof was very good quality.”
-Frank A.

“They handled everything on time and very professionally.” -Scott B.

“The price and their punctuality” -David S.

“They came when they said they would and finished the job on time.” -Richard S.

“I liked the material they used. They put stones in the roofing material.” -Lijuan W.

“The roof isn't leaking any more. They were on time and on schedule.” -F. C. Y.

“They listened to my needs.” -Matt H.

“They were forthright in their estimate, and they started and finished on schedule.” -Suzan C.

“They were efficient and timely.” -Richard G.

“They were reasonably responsive when they screwed up, and they tried to rectify the problem.” -John B.

“I liked the fact that we had no major problems or hold-ups.” -Andrew F.

“They were on time, they did a pretty good job, and when there were problems, they were there to make things right.” -Sue K.

“They did a good job at a reasonable price.” -Brian E.

“They got it done quickly and on schedule.”
-George W.

“They were straightforward, efficient, and they did everything they said they would do.” -Edwina O.

“They did the job in a timely manner.” -Hugh M.

“They were here on time, and they stuck to the quoted price.” -Kathy H.

“They were professional and organized.” -David H.

“The roof works well. It stayed much cooler this summer.” -Christine G.

“I have mixed feelings about them, but the quality of the roof was good.” -Steve P.

“They were nice and they had good prices.”
-David H.

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