Funeral Services

Contra Costa County

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What did you like best about A Special Touch Funeral & Cremation Service?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/14/06 and 10/16/2007. Customer last names have been initialized for privacy. 

“I liked their kindness.” -Bonnie B.

“Their professionalism” -Cinda C.

“Sharon was absolutely wonderful. She answered all my questions and helped me handle everything. She even offered advice on how to deal with certain issues if they came up. Words can't even begin to describe how much support she provided me with.” -Lisa H.

“I liked Sharon's very easy-going attitude, and she's very good at what she does.” -Codee R.

“It was very easy, convenient, and she was very compassionate.” -Kathleen S.

“As Jewish people, we normally don't do cremation. Sharon was very good to work with.” -Nancy L.

“We liked Sharon's attitude, and she made extra efforts for us.” -Robert B.

“They were very pleasant about the whole thing. Sharon took an honest interest in how I was feeling about my mother's choice, and how to deal with the decisions that I was being asked to make. She even sent me a card on the anniversary of my mother's death.” -Tuna C.

“Sharon was wonderful, compassionate, professional, and she went out of her way to help us.” -David D.

“I liked the personal service they gave us. The woman that met us handled all the people that came to the services in a very professional manner. They followed up and gave my mother and I a book to cope with grievance.” -Betsy A.

“Sharon was very caring.” -Jackie M.

“I called them late at night, but Sharon went out her way to accommodate my request. She was very compassionate, giving and professional. I liked the fact that Sharon gave me my father's ashes in a very nice package. I thought that was a very nice touch.” -Angels G.

“They were attentive to our needs.” -Vincent M.

“They did a beautiful job.” -Anita N.

“The fact that they are very personable” -Erica C.

“Sharon was very personable, understanding and compassionate. They took care of everything in a really nice way. They even sent us a thank-you and anniversary card.” -Herb S.

“They were very caring and considerate of my feelings.” -Guentin J.

“She was very kind and helpful.” -Girod S.

“Their personal service” -Terri P.

“I liked the fact that they were available to talk to us at any time of the day, day or night.” -Sharon T.

“She followed through, and everything was handled well.” -Nancy T.

“She was very nice, and she explained everything that I needed to know.” -Aurica L.

“Her expertise and kindness” -Donna S.

“Sharon always answered the phone, and she was very nice and professional.” -Connie Z.

“Sharon was easy to talk to.” -Rachelle H.

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