Pet Sitting

Contra Costa County

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What did you like best about Ruff Ruff Pet Care, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/15/2007 and 2/19/2007. Customer last names have been initialized for privacy. 

“They did a great job taking care of my animals.” - Erica L.

“They really cared about my dog.” - Jen S.

“They are professional as well as very personable. My dog is very nervous around people, but when the people from Ruff Ruff come over, the dog feels really cared for. He really likes them. Now I can go away on business trips and feel more at ease.”
- Liana T.

“We've been happy with them for years. They're very reliable, trustworthy, thorough, intuitive and the work is very consistent.” - Janet C.

“Personal attention” - Julie G.

“They took very good care of my cat. I want them to know that my cat passed away, but when I get another cat, I will be using their services again. They are very kind people.” - Chris K.

“I liked the personal service.” - Monica N.

“They are very personable. You can tell they really care about your pets. They leave me good notes so I know what my dog was doing during my absence.” - Susan J.

“I liked best that they were very concerned with how I wanted things done. They met the animals and made me feel very confident in them. I have great Danes. I've never had anyone before come into the house when I wasn't there. They were very methodical and knew exactly what they were doing. It makes me feel free to go out of town and not worry about my pets.” - Susan B.

“I liked their attitude They did everything well.” - Rob R.

“They are very attentive and personable with our animals. We are happy with the service they have provided.” - Molly T.

“Joey walks our dog. He is very responsible and caring. He has stayed at our home several times to care for our dog in our absence.” - Kathy T.

“They were just really nice and took great care of my animals.” - Sophie S.

“The person who took care of my cat came twice a day and was always on time, which was very important because my cat needed to have her medication at certain times during the day. She really cared about my cat too. I felt that was very important.” - Clara P.

“They communicated very well and they were very conscientious.” - Jean E.

“They really care about my dog. They leave me notes during the day telling me what was going on while I was away.” - Clare F.

“They were very attentive to our cat. We got a kick out of the report card they left us.” - Susan G.

“They were reliable.” - Maurice M.

“The attention to detail and extra care”
- Jacki M.

“They were very convenient.” - Amy F.

“They are very caring. Everyone I have met seems very nice.” - Judith S.

“They were very professional, efficient and prompt. I was satisfied.” - Sara G.

“They always show up on time and take very good care of our pets. When we arrive home, we can tell that the pets have been happy and well taken care of. They also leave us notes of things that happened while we were gone.” - Jeanette L.

“I think they really care about my pets.” - Rebecca F.

“Our three dogs adore them. You can see how happy they are when they see them.” - Michelle K.

“They are very nice and accommodating.” - Rochelle V.

“They are very reliable. We feel good leaving our three dogs with them. We felt that they gave all the dogs a lot of attention.”
- Carolyn V.

“They paid attention to detail and took good care of my dog.” - Molly R.

“They were able to schedule me into their schedule on a very short notice. I was very happy with the care they provided my dog.” - Cindy F.

“Their thoroughness and promptness” - Rita K.

“I liked how personable they were.”
- Joanna K.

“I was very happy with how personable they were. They did a report card on how my dogs were doing over the visit. It was really cute. They were very attentive and professional.” - Taylor K.

“I thought they were very professional and dependable.” - Ken H.

“They entertained and took good care of my dog.” - Tegan H.

“Their prices are reasonable. They are also very nice and I really trust them.”
- Kathleen C.

“The way they tended to my pets” - Jeff M.

“They're always available which is really good. They're also easy to work with. They take an interest in my cat and spend time with her. It's nice to know that she's getting attention while I'm away.” - Susan P.

“I liked that they were very thorough. On their first visit, they took a lot of notes and paid attention to my dog's needs.” - Susan B.

“They seemed to care about my dogs.” - Shannon T.

“They seem to be caring. They always take very good care of my dog.” - Mildred D.

“The owners came over and met with us beforehand with the pet-sitter who was house-sitting for us. They were very friendly and had a very down-to-earth attitude. We felt very comfortable after meeting them and they followed up well.” - Joe H.

“I think they did the job very well. They were also very friendly and personable.” - Robert M.

“They're very flexible and they've been able to offer us everything from simple to complex service.” - Robin D.

“They all showed up for the interview and asked very good questions. They all tried to relate to my very shy dog.” - Charlene

“I like that they are responsive and I feel worry-free when they take care of my pets.” - Joe O.

“They were nice, friendly and they took good care of my dog.” - Marlowe K.

“They took very good care of my cats while I was away.” - Sophia P.

“My dog seems to like them.” - Tess K.

“They seemed quite professional.”
- Shemena C.

“I liked the owners' personalities.” - John T.

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