Auto Repair

Contra Costa County

Roesbery
Car Care
(Oak Grove Road)

(925) 939-4848

2411 Oak Grove Rd
Walnut Creek, CA 94598

www.roesbery
carcare.com
Mike and Diane Roesbery, Owners
Justin Spitzer, Service Manager

SERVICES
All Repair & Maintenance Service Smog Checks
Engine & Transmission Replacement

HOURS
Mon – Sat: 7:30am – 5pm

CREDIT CARDS
Amex
Discover
MasterCard
Visa

GUARANTEES
1 Yr/12K Miles on Labor
3 Yr/36K Miles on Engines & Transmissions
Per Manufacturers’ on Other Parts

CERTIFICATION/TRAINING
ASE Certification AC Delco-Preferred
Toyota Master Technician

Workers Comp Ins.
Liability Insurance
State Lic. No. AD166276
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 139 random customer surveys made since Sept. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Roesbery Car Care has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 168.

Back to list

Survey Comments

Mike Roesbery has been in the automotive industry since the late 1970s. He began his career as a mechanic and launched his first business at age 24. Since then, he has owned and operated multiple locations under the Roesbery Car Care name—a name that has become synonymous with friendly, quality automotive and customer service.

Roesbery provides repair services of every description, from oil changes and smog checks to scheduled maintenance and engine and transmission replacement. And if you need a ride home or to the office, they’ll be happy to accommodate you.

COMPANY PHILOSOPHY
"We have built our family owned and operated business on the basic principals of good customer service and quality work. Our employees are friendly and helpful, and will always take the time to explain problems and outline all possible solutions to your auto repair problems. We'll recommend what needs to be done now, and point out anything that might become an issue in the near future. Roesbery uses only quality products and always delivers the highest standards of workmanship. We'll do our best to have you back on the road as quickly as possible."

EXCERPTED SURVEY RESPONSES
"They took me in right away and were very pleasant.”
—Jade D.

"They get me in and out quickly."—Jason G.

"They're never too busy for me."—Robert J.

"They guy who wrote up my work order took the time to explain everything to me."—Adam M.

See Survey Comments