Swimming
Pools
Contra Costa County
What is the best thing about Riviera Pools?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/1/2004 and 8/29/2007. Customer last names have been initialized for privacy.
"The customer service is great." - N.
"The crew knew what they were doing from the masons to the tile people. They were on the ball and everything went great." - M.
"They're professionals, the design was great, they weren't in a hurry, they didn't rush and they built a beautiful pool." - C.
"Everything, the customer service." - J.
"If we had a question, they responded quickly. The construction manager was great and helped us when we had any problems. The follow-up was good." - T.
"I thought they kept me very well informed through the whole process of what was going on. Every day I knew exactly what was happening and what would happen next, so I never felt in the dark. The construction people always cleaned up after themselves and were very friendly and I couldn't be more pleased with how our pool was fitted in." - D.
"They were prompt and very easy to work with. " - M.
"Tony was very responsive and they did a great job." - R.
"They had great ideas, were very responsive to our questions and did a great job." - B.
"They built the pool to our specs, the sub contractors seemed to be okay and when there was a glitch Tony was very responsive." - B.
"They have a very professional attitude." - S.
"The designer was great and they were very responsive. They did a good job overseeing the landscaping and construction." - B.
"They were very professional." - R.
"They were very efficient." - D.
"The people were very good and the people make the business." - S.
"They are very good. I have done business with them in the past." - F.
"They came in and did the job to perfection and we never had to call them back to fix anything." - L.
"The foreman was always there and was very good. He answered all our questions and took care of any problems." - M.
"The staff was great. They've returned a couple times in the past to fix things at no extra charge, which I appreciate. It's a wonderful service and we love our pool." - M.
"They showed up when they were supposed to and delivered what they promised." - R.
"Everything was controlled and time frames were met." - C.
"The design was great. They took what we wanted and made it better." - F.
"Their customer service great and the guys were just great." - S.
"I liked quality of the swimming pools they've built for us. Also the staff and contractors were just great." - N.
"The owner was great to work with." - C.
"They delivered on their promises." - G.
"I liked their design, the customer service and they were on time." - R.
"I liked their workers, especially Joe, who was very helpful." - F.
"Their promptness" - P.
"There
was nothing not to like about them."
- R.
"I liked their customer service and their work. They did beautiful work." - H.
"The follow through was very good. We had a problem at the beginning, but they came and fixed the problem." - E.
"They're responsive, when I called for help they responded quickly. When they constructed the pool, they kept me updated on everything. The drawings were great and they were very professional." - R.
"The company itself was responsive and finished the job in a timely fashion." - W.
"The
organization was good, the subs were great and it was an overall good
experience."
- K.
"They are very professional and they always get back to me promptly. They are very responsive; I value that highly." - G.
"I liked the quality of the work they did for us." - W.
"The quality of their work" - B.
"Professionalism" - C.
"They did what they said they'd do and followed up nicely." - W.
"They were responsive, very professional and the price was fair for the quality of work they provided." - C.
"They did a good job of communicating with us and did a very professional job." - P.
"The service was great." - A.
"I appreciated the guidance we had in the design of the pool, the integrity and hard work that was shown when the pool was built. I felt there was a real quality commitment." - L.
"We were pleased with the design of the pool and working with them. Everything turned out better than we had expected." - C.
"They kept to the schedule and did a good job." - N.
"They did everything on schedule." - Y.
"The job they did ran like clock work." - B.
"They completed the job very quickly. " - M.
"They finished the job on time." - K.
"They stuck to their word." - R.
"They got back to you in a fairly orderly fashion. I liked their performance and their attitude." - P.
"They finished on schedule and stuck to the original estimate." - M.
"They did a good job in coming up with a good design." - S.
"Joe Robertson was great." - D.
"They have a down-to-earth service and are friendly people. I'm a realtor, so I always recommend them to my clients." - T.
"I like the people that work for the company." - R.
"I've had a couple pools in my life built, what I liked once they started they kept at it without any dead time. They were well coordinated and organized and I had never experienced that kind of diligence with other contractors." - B.
"They were flexible and willing to do custom work." - G.
"They were on time with the deadline and did a good job." - L.
"Professionalism" - S.
"The quality was good." - A.
"I liked the promptness and they got the job done in a timely fashion." - H.
"They were prompt, professional and the quality of work was good." - J.
"The actual pool design was great." - H.
"They did a real nice job in the design." - H.
"Their service is great." - W.
"Most of the work they delivered was high quality." - F.
"They were easy to work with." - C.
"They were very flexible, easy to work with and helpful." - L.
"Joe was very good. He did extra things and made sure everything was right." - T.
"Brian was very good and Tony was awesome. They were prompt and professional" - T.
"They were nice and the price was good." - P.
"I liked the creative design." - H.
"They always came on time and did a very professional job." - E.
"I liked their employees." - G.
"They were able to take care of problems as they occurred" - G.
"The foreman was very good." - B.
"Joe Robertson was great." - S.
"They did what they promised they would do for us." - G.
"The finished product was good." - S.
"Some of the people were very good." - G.
"The design was okay." - H.
©2002-2007 | American Ratings Corporation
