Plumbing

Contra Costa County

Reddi Rooter

(925) 228-9420
(925) 228-9422

Serving Central & East Contra Costa County

reddirooter@astound.net
Leslie and Dan Thompson, Owners

SERVICES
Drains
Plumbing Repair
Re-Plumbing
Small Storm Drains

PHONE HOURS
Call 7am – 10pm
7 Days a Week

CREDIT CARDS
Amex
Discover
MasterCard
Visa

EMPLOYEES
5

Worker's Comp
Liability Insurance
State Lic. No. 613193
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 126 random customer surveys made since Oct. 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Reddi Rooter has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 504.

Back to list

Survey Comments

Reddi Rooter of Concord has been owned and operated by the Thompson family since 1976. Leslie and Dan Thompson have been at the helm since August of 1989. Reddi Rooter specializes in residential and commercial plumbing repairs and maintenance. While they do not do new construction, they can re-plumb an entire existing home or small business. They'll clear indoor drains and small storm drains (up to 4-inch diameter) and change out water heaters, toilets, sinks and faucets. They'll also work on garbage disposals and can do some sprinkler repair.

Reddi Rooter never cuts corners on quality— they always use parts that will give the longest service and are sticklers for installing them correctly. Reddi Rooter's skill and professionalism has earned the company a high customer loyalty rating and is a key reason they've been Diamond Certified®.

COMPANY PHILOSOPHY
"Our business is more to us than just doing a job and getting paid. Our staff works with the customers to give the most accurate quotes possible and to make sure they understand the situation. We like to get everything right the first time, but if there is a problem we'll be back until it's fixed. Try us once, and you'll never go anyplace else."

EXCERPTED SURVEY RESPONSES
"They're prompt and friendly. Also, they always come when they say they will and do a great job."—Sue V.

"They're efficient and they come right away when I need them."—Shirley A.

"They come on time and do the job right the first time. We've used them many times."—Marietta S.

"The workers are very helpful, and I never have to wait a long time."—Lorraine B.

“The person who came to fix the plumbing
eliminated the leaks and offered suggestions
that made the plumbing more efficient.”
— Johanne W.

See Survey Comments