Auto Repair

Contra Costa County

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What is the best thing about Precision Auto Repair?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/5/2002 and 5/13/2008. Customer last names have been initialized for privacy. 

"The price" -Adam K.

"They're very honest. They're also very accurate with their timing and estimates." -Ann F.

"I like the personalized service. I always feel like they're very honest. I've been going there for about ten years." -Becky R.

"They're friendly, knowledgeable, and they always call if they encounter a problem." -Bettie W.

"They're very flexible with their schedule." -Dana P.

"We've been using them for fifteen years. The work they do is outstanding. They get the job done." -Leonard R.

"They do a thorough job, and they have great customer service." -Elaine W.

"They always take care of the problem." -Frank F.

"They're knowledgeable about Hondas and Toyotas. The workers are great. They do outstanding work." -Gary P.

"They treat me well. They treat women perfectly. I've been using them for about twenty years. I've never had a problem with them. They're great." -Ivan S.

"They seem honest, and they explain things well." -Laura K.

"They work fast, communicate well, and they do great work." -Lynne B.

"They give you personal service. I trust Kevin. He's just great." -Marilyn F.

"They're prompt, convenient, efficient, and they have loaner cars." -Marilyn H.

"They're very flexible. I've been using them for twenty years." -Mark J.

"They do a complete job. They do the job right." -Mike M.

"They took care of my car." -Pat G.

"They're honest and trustworthy. I wouldnít use anyone else. I've been using them for about twenty years." -Pete M.

"They're honest, and they do a great job." -Sue M.

"They're prompt, friendly, and the quality of service is excellent." -Susan K.

"Their service, honesty, and workmanship" -Mitch W.

"They seem honest, and they're quick." -Andrea M.

"They get the job done on time." -Gene B.

"They were reliable, and they took care of my needs." -Harinder G.

"I think they're honest and very reliable." -Ken T."The service is good. The mechanics are knowledgeable and explain things to me. The prices are reasonable and they do a quick oil change." -Lee S.

"They do good work, are on time, and they are well-organized." -Dave W.

"They have never overcharged, or done unnecessary work. Their work is done on time." -Sonia G.

"They're honest." -Eric L.

"I have been going there since 1995. We now have four Hondas that we service through them. It takes me about 40 minutes to get there now because I moved away, but I still go to them. If you don't need service, they don't sell you service. Unlike many other auto repair places, they are really honest." -Karen W.

"I feel their honest and I trust them. I've been using them for 9 years." -Betsy P.

"They're very competent. The price is reasonable if you negotiate with them." -Steve L.

"I liked the personnel, friendly service you get and the quality products. We always trust them." -Bion Q.

"I liked the good personal service and being able to leave the car and pick it up after a few hours. -David H.

"I liked that they gave me a loaner car." -Lynn W.

"I trust them. My family has been going there for years." -Andrea N.

"Honesty" -Chris H.

"I take my new cars to them rather that the dealer, that should answer your question. They are very good." -Eric L.

"We have used them for 20 yrs, they are like family and we send everyone we know to them." -Jan H.

"They are always there for me when I need them, they have loaner cars are they can shuttle me home. Our family has done business with them since they first opened on Santa Rita Road." -Nancy C.

"They are excellent all the way around. They are the most professional company I have ever dealt with, and I have gone to them for over 20 years." -Betty M.

"I have taken my cars to them for 22 years, they are the best." -Ivan S.

"They seem to be honest and upfront and do good work." -Gordon K.

"They don't repair things they don't to, they keep service records on my car, they provide loaners and the list goes on and on. They are the best; I have used them for years." -Susan N.

"They are personable and professional at the same time." -Terry M.

"They are friendly, helpful and do a real good job." -Marilyn T.

"I have done business with them for years, being a single women I appreciate their integrity and honesty, they do excellent work." -Julie W.

"They are close by and they have kept my Honda running since 1985 when I purchased it." -Debra B.

"They are fast, honest and reasonably priced; they are a pleasure to do business with." -Karen W.

"They take very good care of me. They shuttle me to work, they are honest and do a very good job." -Diane M.

"They are professional, friendly and have done a great job for me for many years." -Mike D.

"I have dealt with them for at least 15 years and never had a problem, they are the best.” -David D.

"They do a good job and they are honest, upfront and very professional. I have gone to them for almost 10yrs now." -James H.

"They are honest and always take care of us, they are great.” -Annette S.

"They offer loaner cars and do a good job." -Marsha R.

"I trust them, I have taken my Honda's to them since 1979" -Chris S.

"They accommodate my time schedule and offer loaner cars." -Leslie S.

"They are straight forward and do good work; I never feel that I have been cheated." -Jeff S.

"They do good work.” -Larry L.

"I have gone to them forever, they do good work and they are good people." -Steve L.

"I can trust them and they do good work." -Phil H.

"They gave me a ride home and they fixed my car.” -Julie M.

"They are experts at what they do"
-Virginia A.

"I call and tell them what's wrong, get an appointment, I take the car in and they do it, that's all" -John B.

"I don't know if I can think of any one thing, I've never had any problem with them"
-Debra B.

"They are quick to get you in and quick to do the work" -Ken B.

"Always responsive, good natured, fair prices, always take care of all my autos. We all take all four Hondas there. Karen had a Civic, then a Accord and she now has an Acura and the whole family is pleased with their work for us"
-Karen B.

"Friendly, good prices and honest responses"
-John B.

"Very honest, timely, very accommodating, in general it's very hard to find a repair shop that you can trust, we have explicit trust in them"
-Allen B.

"They're quality, service was excellent, I wasn't waiting around, I've had all my cars serviced there" -Robert C.

"The service is good" -Steve C.

"They do quality work and they do a quick job. The prices are reasonable" -Karen C.

"Most definitely recommend them all the time" -Paula D.

"They are straightforward and tell you what needs to be done. They're not just trying to sell you something else" -William D.

"Always do a good job, they're really nice, they've been working on my car since the previous owner had it, and I know my fiancé is more than pleased with their work as well" -Dan E.

"They're superb" -Rick G.

"The service is quick" -Lynn G.

"Honesty" -Tom H.

"We have gone there for a number of years and are happy with the job each time" -Don H.

"Just everything about them. There's never a big lag time between the time you take the car in and the time it's done. It's done in a timely fashion and done right so you never have to take it back" -Dennis L.

"We can trust them" -Brandon L.

"I've been going there for 6 years. They don't do unnecessary things, they're very on top of things, they also give me a loaner which works great for me" -Werner L.

"Their attitude, friendliness, the way they handle people, the service, their promises to get things done and done right and on time"
-Phyllis M.

"They are very helpful. They tell me what needs to be done" -Shirley M.

"Everything. I have never had any problems" -Jacqueline M.

"I like them because they are friendly, honest and do good work" -Brian P.

"Just the way that they make everything so personable" -Nora P.

"She's been taking her car there for about 10 years, highly recommends them or she wouldn't go back" -Kathy R.

"They're very honest, that's very unusual for an auto shop, and they tell you what needs to be done and they'll do it right" -Anthony R.

"They are honest and friendly" -Sue R.

"Everything! They had me in and out of there, they're very polite" -Helen R.

"Let me tell you something, we live in Albany. They're very far from us and we've been going there for over 10 years. Won't go anywhere else" -Bill S.

"They're excellent! Nice, they're gentlemen, they know what they're doing" -Evelyn S.

"They do a good job in pleasing their customers" -David S.

"I've been going to them since 1980 or so, I like them a whole lot" -Chris S.

"I'm not as knowledgeable about cars as I'd like to be, but they only do what needs to be done when it needs to be, so I trust them, I guess would be a big one" -Patricia S.

"They're honest and know how to fix a car" -Mark S.

"Extremely polite and informative. I was referred to them by someone, and just about everyone goes there because they were referred by someone. So it's like a big chain thing going on" -Raymond S.

"Thoroughness" -Narciso A.

"The prices are good" -Brian B.

"They are honest folks" -Rob B.

"They're quick" -Arnold D.

"I am comfortable with their service" -Marilyn D.

"They are consistent in doing good work" -John F.

"Very efficient in their service, they do what they say they're going to do and they seem to always have the car ready on time" -Tom F.

"They tell you what they think it will cost and it's never far from what they actually charge when the job is done" -Chris G.

"They are accurate in estimates" -Bill G.

"They do a professional job" -Randy G.

"Their service is good and they are fair" -Linda H.

"They are always on the ball. You can get in there and out of there" -Barry J.

"They are quick and they are accurate in diagnosing the problem" -Chris L.

"They're able to bend with you a little bit, they accommodate you if you need a spare car" -Terry M.

"The quality of the workmanship" -Marilyn R.

"The prices are fair and the service is too" -Earl R.

"I like how they can give you an appointment and get you done really fast" -Christine S.

"I don't think there's anything best. I haven't ever had a problem so I must like it all" -Marie S.

"Good people, good service" -Jim S.

"So far they've been attentive and have provided the services that they indicated, comparing it to the Honda dealers they didn't finagle with you and tell you needed other things if you really didn't need them right now. Pretty straightforward, they don't talk down to you or treat you as if you don't know what you're talking about" -Julia A.

"They do a good job and are thorough" -Patricia A.

"I haven't had any problems with their service" -Mike A.

"They have some good prices" -Dan B.

"I would rate them very highly, I've never had a problem with them" -Marlene C.

"They know what they are doing" -Jimmy C.

"The people. They're excellent people, they're really great! It's just hard for me to give any one a 10" -Joe D.

"Very conscientious and honest, we've been going there for 25 years, as long as they've been open" -Bob E.

"The work is done quickly and the service guys are friendly" -Bob F.

"Reasonable prices and decent quality service" -Les H.

"They seem to be pretty honest" -David J.

"They're friendly" -Linda M.

"They do a good job for a fair price" -John P.

"You get personal service" -Wayne R.

"They seem to be honest and they give you good service" -Roslyn R.

"They specialize on one brand, they use original parts, pricing is competitive and they give me a car, that's a big attraction"
-Arvindh S.

"They're very friendly" -Danny S.

"The promptness" -Chad S.

"I like everyone there" -Kyle S.

"They are courteous and honest" -Joe S.

"They seem to be knowledgeable" -Katie C.

"The service is good" -Stephen M.

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