Auto
Diagnostics
Contra Costa County
What did you like best about Orinda Motors, Inc.?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 3/9/2002 and 3/13/2002. Customer last names have been initialized for privacy.
"They are accommodating. They are pretty good." - Zariner A.
"I like them a lot; they are the best." - Byron A.
"They are real friendly; they're great." - David A.
"They are friendly and always accommodating. They do a good job." - Kent B.
"It is convenient, they are honest, the work that they do is good and the evaluations are great also." - Walt A.
"Reliable" - Clive D.
"They are nearby." - Donna E.
"I like their courtesy, knowledge, ability to do a clean job and their helpfulness." - Darrell F.
"I know them, they are very honest and I trust them." - Mary A.
"I like the person who helped me out. He knew exactly what needed to be done. I was interested in the problem and he taught me something." - Mischa G.
"I like their efficiency and they are concerned with getting it done right." - Fran H.
"I think their customer service is what I like best." - John H.
"Everything, they are friendly, reliable and honest." - Betty H.
"The promptness with which we get appointments and improve repairs." - Nancy H.
"They are very fair." - Dave H.
"They are a local business that I can support and they have taken good care of my car. Also they're very personable and friendly with me." - Cheryl I.
"They do good work. They are honest. I like the people, Allen and Tucker, the dog, a good business." - Mary J.
"I am confident that they did the job right the first time. They are conveniently located to where I live; they provide shuttle service from the garage to BART or home." - Joel K.
"I like their access, ease of getting an appointment. I like their honesty and reliability too." - Mrs. L.
"They are personable and professional. They always let you know what is going on with your car." - Sharon A.
"I like that I can drop-off my car after hours; they are responsive." - Cindy C.
"Honest" - Paul
"The convenience" - Matt G.
"Convenience and personal service" - Chip H.
"My kids went to school with Allen and one of my sons bought two cars from Jack. They drive me home and I'm handicapped, so it's very nice." - Carole H.
"Close to home and BART" - Suzanne H.
"I like the fact that they are very honest and upfront. They are patient. I'm going to bring my car to them rather than to the BMW dealership. They take care of the problem and do the work that I'm paying for." - Shawn J.
"Personable and good service" - William L.
"I just read about them in the paper this morning! I like the quality of the work. Allen and Mike are very honest. They are terrific. They are honest about what may or may not need to be done." - Marc A.
"Convenience" - Harlan D.
"Nice and good workmanship" - Manfred B.
"The convenience" - Andrew D.
"The location is very convenient; it's easy to get in, fairly easy for an appointment." - Laura E.
"They are nice people, convenient and close. They do a good job the first time around, unless it's a check-up that takes a while. If I have a problem with an engine, it's fixed forever." - Robert G.
"They perform good work usually." - George G.
"I think their experience. They are pretty much on the ball." - Tom H.
"They are accommodating and informal." - Earnest H.
"I know them all." - Lindsay L.
"I like the oil change and the tire change." - Benson L.
"The personalized service" - Alan L.
"They're close by." - Chris B.
"They are friendly, local and they can usually fit me in." - Patty B.
"They are convenient to where I live." - Howie C.
"I like how they keep to their schedule." - Chris J.
"Convenience" - Nadean L.
"They are close by." - Jim D.
"Location" - Mike H.
"It's clean" - Barry M.
"Responsible for their word" - Betty D.
"Their response, customer service, kind of pricey" - Andrew D.
"They do what they say" - Ben B.
"The integrity of the shop and my husband's an engineer so he's very critical and we've had nothing but perfect service" - Ben B.
"She is very happy with Orinda Motors. That's the only place we'll go. She won't go anywhere else." - Brigitte B.
"They take care of what I need" - Andy S.
"They're pretty good for service" - Angie W.
"The overall feeling I get as a customer" - Ben W.
"They just do maintenance for me and they do okay" - Brandon W.
"What I did was very minimal, just routine maintenance" - Bruce L.
"The woman at the reception desk was ever so helpful, and the service was good too. They kept us posted and we didn't have to wait too long for the repairs" - Cal D.
"Pretty quick" - Brett P.
"They were friendly, they're good for rotating tires, that's about all" - Andrew M.
"Convenient" - Shanny B.
"They're great, they're honest, they do it and it's done" - Patricia M.
"Excellent work and always professional with me" - Ruth M.
"They don't jerk me around, they're upfront and it gets done" - Kirk O.
"I think a 10 is self-explanatory" - Tim S.
"Honest, and usually pretty accurate" - Mike S.
"I think they have enough experience behind them" - John W.
"They're realistic, they don't mess around either" - Dean W.
"Customer
service, quality mechanics"
- Ohlen A.
"They have integrity and good customer service" - David A.
"They've been around a while" - Jan D.
"They're
done when I need them to be"
- David F.
"They do a great job, used them for sometime now" - Dick G.
"The work they've done for us" - Jean H.
"They're pretty good and they'll tell you everything upfront" - Dwight H.
"They
get the job done in a timely fashion"
- Joyce K.
"They're convenient and it's not mandatory to leave the car all day" - Kathleen L.
"They can always find the problem immediately and they call us first" - Nadine L.
"They'll call me if there's something different than what we discussed" - Gary M.
"They're on top of things, proactive" - Tom M.
"They know what they're doing" - Patricia M.
"I get a direct line to the mechanic" - John M.
"We trust their work" - Mike O.
"They're efficient and their diagnosis is usually right" - Tom P.
"Great work, qualified people" - Landrus P.
"Very good work and they're always polite to me" - Mrs. C.P.
"They're pretty good, they'll at least tell me what's needed" - Laura R.
"They're dependable, efficient" - Cliff S.
"They're
quick, mechanics are helpful"
- David S.
"I know they're capable of finding the problem and fixing it" - Bill S.
"Customer service, they manage to get me in and out on time" - Fen W.
"They'll work with me based on my time frame" - Laura W.
"Quality of their work" - Dwight Y.
"They stand behind their work" - Cain A.
"They're close to my home, and there aren't very many choices, so they're a pretty good choice" - Leslie A.
"They pretty know their business" - Ron B.
"They're the experts" - David B.
"For the most part they're nice and the work is pretty good" - Jacqueline B.
"They're honest, don't try to sell me things I don't need" - Lily C.
"They're convenient" - James C.
"They're thorough, get the job done" - Clare C.
"Convenient, quick turnaround" - Cal D.
"They're good at what they do" - Barbara D.
"They're
pretty good, they get done on time"
- David F.
"They're fair" - Mary G.
"They're thorough, and give accurate information" - John H.
"They're
punctual about when it'll be done"
- Thomas H.
"They do what they say they will" - Jeff H.
"They
do their best to get you out on time"
- Shawn J.
"They're honest" - Alan L.
"They're prompt and they don't make a mess of your car" - Kheay L.
"The people are friendly and they're good at what they do" - J.L.
"They
make an effort to get my car done in time for me to pick up my kids from
school"
- Colleen M.
"I can actually talk to the mechanic that worked on my car, no middle person" - Holly M.
"They
seem honest and they do okay"
- John M.
"They'll work with me, honest" - Denise P.
"I think
8 is a fair rating, they're a fair shop"
- Carrie R.
"They're
pretty thorough, prices are average"
- Don R.
"They do okay" - Donna R.
"I like the work they do, it's reliable" - Anita S.
"They're
upfront, pretty much tell it like it is"
- David S.
"I work in that area, so it's convenient for me to leave my car there" - Ruby T.
"The work they do I guess" - Karen W.
©2002-2007 | American Ratings Corporation
