Auto Repair
Contra Costa County
Monument Auto Masters
(925) 798-8800
2655 Monument Blvd.
Suite A
Concord, CA 94520
monument
automaster@gmail.com
Chris An, Owner
SERVICES
Foreign & Domestic Vehicles
All Mechanical Work
Computer Diagnostics
Engines, Brakes, Transmissions
HOURS
Mon – Fri: 8am – 5:30pm
CREDIT
CARDS
Discover
MasterCard
Visa
GUARANTEES
90 Days/4K Miles
CERTIFICATION/TRAINING
ASE Certification
Tech-Net Professional Auto Service
Workers Comp Ins.
Liability Insurance
State Lic. No. AC246265
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 163 random customer surveys made since Dec. 2003 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Monument Auto Masters has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 336.
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Concord-based Monument Auto Masters has been in business for over 16 years, a testament to their dedication to quality workmanship and customer service. Chris An recently took over ownership of the business, which opened its doors in 1990. Monument Auto Masters works on all makes and models of vehicles, both foreign and domestic. From family vans to sports cars to SUVs and light trucks, they have the expertise to keep any vehicle in top condition.
Monument has a staff of long-term technicians who are ASE Certified and undergo continuous training. Many have been with the company for over a decade. This gives customers the peace of mind of knowing that they will always find someone who knows them and who knows the history of their vehicle. Their technicians can quickly and accurately diagnose problems to save the customer added expense and get the vehicle back on the road where it belongs. Brakes, transmissions, engines, mechanical work from A to Z….you name it, they can do it. These are a few of the many reasons to make Monument Auto Masters the choice for all your auto service needs.
COMPANY
PHILOSOPHY
Our strength lies in our dedication to putting the
customer first – before, during and after the service.
We envision ourselves in the customer’s position and
consider how they would want to be treated and what
kind of experience they would want to have. Try us
once – we’re confident that you’ll never want to take
your vehicle to anyone else.”
EXCERPTED
SURVEY RESPONSES
"I liked the personalized service and the quality
workmanship." — Mike M.
"They do fast, quick, efficient service, and they do very quality work." — Ruth L.
"They
get my car in and out quickly and explain things clearly." —
Gloria P.
©2002-2007 | American Ratings Corporation
