Auto
Body
Contra Costa County
Mirage Auto Craft
(925) 682-8282
2241 Monument
Blvd. Suite N
Concord, CA 94520
www.mirage
autocraft.com
mirageautocraft
@sbcglobal.net
Jose Ramos, Owner
SERVICES
Auto Body Collision Repair and Paint
HOURS
Mon – Fri: 8am – 6pm
Sat: 8am – 4pm
Workers
Comp
State
Lic. No. AJ241749
Liability
Insurance
Business
Practices
Current
Complaint File
CUSTOMER
LOYALTY
Based on 50 random customer surveys made since January 2007 asking each
customer: “Would you use this company again?”
CUSTOMER
SATISFACTION
“Please rate your satisfaction with the quality received.”
RATING
STATUS
We declare that Mirage Auto Craft has passed all of the rating steps and
has earned the Diamond Certified award, Certificate No. 1018.
Mirage Auto Craft is a state-of-the-art auto body and collision repair facility. Owner Jose Ramos possesses a degree in auto collision repair and made it his full–time vocation when he took over ownership of the Concord based business.
The family owned and operated shop offers a variety of repair services, all performed by ASE and I-CAR certified technicians. They can replace your fender, straighten the frame of your car or perform a complete frame replacement. Their equipment is the best in the business and the technicians continually train to keep up with advances in technology and repairs.
Mirage Auto Craft realizes that having your vehicle in the shop can wreak havoc with your regular routine. To minimize inconvenience to the customer, they offer shuttle service and assistance with car rental. If you have insurance, they are happy to help you file the claim. Should you be responsible for the cost of the repair, they will work with you to find a pricing option you can afford.
COMPANY
PHILOSOPHY
“Our goal is returning your vehicle to safe operating condition and
making it look great. We always ask ourselves, ‘if this was my own
car, how would I want the job done?’ Our motto is ‘done right
the first time.’ We confidently back all of our work with an excellent
service warranty.”
EXCERPTED
SURVEY RESPONSES
“Jose is very personable and knowledgeable. He
made the whole experience comfortable.”
— Alana O.
“They guarantee their work and I like everything about them. They are very clean and they do good work.” — Farid H.
“The work was done well, the price was fair and we got the car back before it was promised.” — Max W.
“They are friendly, responsive and they do good work.” — Carlos E.
“They fixed my car quickly.” — Juan R.
“They were very nice. They told us what they were going to do and did it.” — J.G.
©2002-2007 | American Ratings Corporation
