What did you like best about MA4 Computer Services?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/9/2005 and 4/9/2008. Customer last names have been initialized for privacy.

"The quality of the service" A.N.P.A.H.

"Their personalities, good personal service, and nice rapport, it was a good experience." A.C.

"The personal expertise, and everything was fine. Whenever I needed help, I got it in a very friendly manner. I always got the feeling it was well taken care of. I had no complaints." Barbara R.

"Their willingness to be patient with me, because I'm not computer literate. The technician was very patient." Betty M.

"Timeliness" Carlos C.

"He was quick to get out here, and he was easy to understand. He handled the problem for us. He was a very nice guy." Charlene F.

"I liked the friendly service, and they had a good way of explaining everything." C.O.

"The people I've recommended absolutely love Matsie. I think he's knowledgeable. He knows what he's doing. He is a very nice guy. He tries to help as much as he can. I have nothing but good things to say about him." D.W.A.

"Matsie was very courteous, and he got the work done quickly. He did it properly, and the rates were very reasonable." H.P.

"They fixed a hard disk that The Geek Squad could not fix." I.O.

"He's very helpful and very patient." J.J.F.C.P.

"They were a ëJohnny on the spotí service. I called on a Sunday and had service within 15 minutes. He was very gracious." Jack F.

"He's professional, prompt, reasonably priced, and he gets the job done." S.W.G.

"I was very pleased with his efficiency. I felt he was very knowledgeable and seemed to go the extra mile. He explained what needed to be done. I thought he gave me a fair price. If it was going to take a long time, he would call and let me know." Mary R.

"They were very personable and explained things very well." N.F.P.

"Prompt and honest service" Neal R.

"Very competent, Matsie does a great job." Paul D.

"Their promptness and their customer service" Stefan B.

"Technical expertise and professionalism" Susan E.

"He was able to take care of things. Generally most of us can't figure them out, so we need someone like him. He did everything he said he would do." Alfredo A.

"The guy did a nice job of taking care of the problem. He let me know what was wrong. He set it back up, and it's been working fine ever since. He returned it on time." Bill C.

"Congeniality, and being able to get to the job as soon as possible" F.D.

"I liked their promptness. He let me know what he offered and gave me choices, so I could make up my mind about what I wanted to do. The service was very good, and the computer worked very well when it came back." Sydney W.

"He's really quick at answering our requests and being here on time. Matsie is awesome." D.C.C.I.

"He explained things as he went along. He made a house call. They came highly recommended by a friend. The prices were good, and he knew what he was doing." John G.

"They were very knowledgeable and seemed to do a very good job." - Phyllis R.

"Excellent work, great personality, I was totally pleased." - Mary L.

"My husband interfaces with the owner and it feels like we're dealing with a good friend." - Jackqueline J.

"They have a quick service." - Frederic A.

"His personality and willingness to help--and his knowledge." - Debra T.

"He was on time, he seemed to know what he was doing and was very pleasant, and spoke in English without using those big computer terms." - Victor T.

"He was determined and troubleshooter my print server, he was able to help me, he was prompt and fixed it." - James H.

"They came on time, very polite, and got the job done." - Elizabeth F.

"He's very nice." - Patrick H.

"He was able to fix my computers." - Quintin

"They were quick to respond." - Don K.

"They were very honest." - Kenny K.

"They come to your house and have good prices." - Keith S.

"It was easy to contact and work with them." - Christine

"They are friendly and easy to work with." - Prem D.

"Their knowledge." - Douglas L.

"They were prompt." - John L.

"Their ads looked good." - Ron S.

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