What did you like best about Leading Edge Pest Solutions?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/4/2007 and 7/23/2008. Customer last names have been initialized for privacy. 

"Their technician's honesty" —Kelley C.

"They were prompt, thorough, and responsive." —John S.

"They were thorough, and they gave me a detailed report." —Kim S.

"The guy was very knowledgeable." —Guy C.

"Adam does a good job. He is very thorough." —Katrina V.

"The worker was excellent." —Marshall S.

"I felt very comfortable with him around. I just think he's very helpful. I really like him." —Grace M.

"They did what they said they would do." —Greg S.

"I like the fact that they use a less toxic treatment." —Jon K.

"I like the technology that they use. The people are very professional." —Linda O.

"They were all very professional and really great. They were very good throughout the process." —Diana R.

"They met all of our expectations. I wasn't disappointed with them at all. They did what they said they would do. They also cleaned up afterwards." —Robin T.

"They seemed to know what they were doing. I had no complaints. They came when they said they would, and they did what they said they would do." —Allen S.

"They're personable and knowledgeable. They show up when theyíre supposed to." —Maxine C.

"They were personable, efficient, and they showed up when they were supposed to. They did their job." —Nancy S.

"They offered good prices." —Eric D.

"They took their time over the phone to answer all of my questions and explain their services. They did a nice job of identifying potential hazards." —Tommy W.

"They were honest and knowledgeable." —Cheryl D.

"Easy to schedule, reliable, and friendly" —Monica S.

"They were polite and not overly intrusive. They really respected my home." —Joseph Z.

"They provided a good service." —Paul B.

"They have an incredible reputation." —Rick T.

"They were very responsive." —Michelle D.

"They were very polite. There were no problems with their service and no problems with pests either." —Dianne C.

“I was totally impressed with their thoroughness and professionalism. They explained their service and what to expect from them.” —Kathleen M.

“Their punctuality was great. When we had an issue with termites again, they took care of it.” —Al G.

“They were fast, honest and very good.” —John B.

“They did the job and the termites never came back. I even got my $300 back for the after-care service because they told me that I didn't need the follow-up service anymore.” —Lois B.

“They were personable, professional and they came when they were supposed to. They also made sure they didn't track mud into my house.” —Sally H.

“They were really prompt and they followed through well.” —Sam D.

“They were very thorough. They even found additional infestations that the other company missed.” —John G.

“I like their honesty, reliability, and they knew what they were doing.” —Ray W.

“Everything went well and they were very thorough doing the termite inspection.” —Grace M.

“They were very personable, knowledgeable and they explained things to me very well.” —Joe P.

“They were fabulous. I really liked them.” —Jeff M.

“They were very punctual and the workers seemed very pleasant.” —Mr. W.

“They seem fair in the way they do business and they stand behind their service. They even helped us after the guarantee expired.” —Kathy V.

“I like the quality of work and quick response time.” —Donna L.

“They were prompt, informative and professional.” —Jill A.

“The quality, timeliness, and professionalism of the work” —Rick P.

“They were very thorough and knowledgeable of state-of-the-art material that's available. I was very happy with them.” —David D.

“They were very thorough and they spent a lot of time under the house. They also explained what they did in a professional manner.” —Donald F.

“They were all nice and friendly people.” —Steve P.

“They were always prompt.” —Paul P.

“They were on time, thorough and professional.” —Mark J.

“They were straightforward and they did what they said they would do.” —Genevieve B.

“The professionalism of the inspector” —Steve C.

“We use them every year. They do our termite inspection and they do a good job.” —Pam L.

“We are very satisfied.” —Anthony G.

“They were on time, personable and they did what they said they were going to do.” —Carolyn H.

“They were prompt, pleasant to work with and clear about how much the job was going to cost. They also finished the work very quickly.” —Edward M.

“They came out and solved the problem right away.” —Monica R.

“They were thorough and honest. I felt confident that they would take care of it. I was very satisfied.” —Jill B.

“They came when they said and did what they said they would do. They were very reliable. We liked them.” —Carmen K.

“They did the job right.” —Dan K.

“They were efficient and showed up on time. I also liked the product. This was the second time I've used their service. They called me on time.” —Jean B.

“They were prompt, on time, friendly and they did more than I thought they would do. They actually cleaned up my basement after the job was done.” —Francis H.

“They were here on time and very professional. They also cleaned up afterwards. They even laid down stuff on my carpet so when they walked on it, it stayed clean. They did the job in one day. I was totally impressed. They were highly recommended by my neighbor.” —Connie K.

“They arrived when they were supposed to and they were thorough. We were very happy with their excellent service. They did a good job.” —Mary M.

“They did what they said they were going to do on time.” —Vicki A.

“Good pricing and great work” —Shaowen B.

“They were very personable and gave me plenty of information. The pricing was also very fair.” —Daniel L.

“They seemed very knowledgeable and straightforward.” —Michael T.

“They were okay. It was 3 to 4 years ago, but we were pleased.” —Jane D.

“They were great.” —Paul G.

“They were very honest and efficient.” —Carlene H.

“They went under the house, checked everything thoroughly and treated it. Also, he gave me hints and a lot of information. He was very nice and informative. I was very happy.” —Richard N.

“They were prompt, courteous, pleasant and knowledgeable. They explained everything.” —Jeff W.

“They were thorough, knowledgeable and complete.” —Sandy M.

“They spent a lot of time explaining what needed to be done. I liked that they didn't rush the job and spent a great amount of time on it.” —Sheila N.

“They are friendly, on time and professional.” —Renate B.

“I was very happy with Adam. They have solidity and consistency since the same faces show up yearly. They are polite and thorough. I am very happy with them. I've recommended them to all my friends.” —Sean L.

“They were just wonderful people. They gave us personal service and really cared. They also gave me different options.” —Genevieve S.

“They showed up and did what they said they would do. I was very satisfied.” —James D.

“They explained everything very well. They were very neat and they offered to do another check in a year.” —Mario S.

“They came highly recommended and used solutions which were least toxic.” —Kathy N.

“They were very thorough and they did a very good job. I used to use another company, but I'm glad that I switched to this company.” —Jean W.

“They did the job that they were paid to do and did a very good job.” —Duane M.

“They were very good about calling back and their prices seemed reasonable. The people were very nice.” —Judith G.

“They came here and quickly diagnosed the problem. Before they came out, I had a problem with another contractor, but they resolved the problem.” —Bob M.

“They were very punctual. The reason I've used them was because they were the leaders in alternative pest control solutions that use low toxicity chemicals. I've recommended them to a lot of my friends who care about the environment.” —Carol S.

“I liked the product. It is not harmful to animals, and they were very responsive.” —Janice S.

“I liked the fact that they used an environmentally-friendly product. They used a salt based solution instead of toxic chemicals. They were very responsive and came when they said they would.” —Mike D.

“They are reliable, professional and they do quality work.” —Beverly M.

“They were punctual, knowledgeable and they came on time. I also thought that they very patient and they explained everything thoroughly. They gave me good advice and took care of the problem.” —Lynette P.

“The person who helped me was thorough and he gave us different options.” —Cindy J.

“They were prompt, knowledgeable and they knew what they were doing.” —Larry C.

“They came when they said they would. I have no more termites.” —Michael J.

“They have a professional image and quality product.” —John R.

“I liked the service and the different control system they use. We've used them before. The same guy comes out and we like the continuity.” —Carol W.

“They had a lot of good information. Their prices were also competitive and they were timely. I have no complaints.” —Shelly B.

“They were very thorough, polite and did the job on time. They did a good job diagnosing the problem and resolved it.” —Ruth R.

“They were very professional on the phone. They got the job done and I have no problems.” —Peter C.

“They responded promptly to phone calls and they were courteous.” —Lyle G.

“They seemed to be very honest, reliable and they didn't try to sell me anything else. I was very happy with them.” —Alicia B.

“They got the job done quickly. They weren't disruptive while they were doing the work.” —Claudia P.

“Their prices were reasonable, they were very thorough and they did a pretty good follow-up job. They also cleaned up after the fumigation.” —Daley L.

“They were very professional and knew what they were doing.” —Vijay M.

“They were very thorough. I appreciated the fact that they wore shoe covers when they came into the house.” —Susan B.

“I liked the product they used to control the termites.” —Rod V.

“The job got done quickly and correctly.” —Rich L.

“They showed up and finished on time.” —Audrey S.

“He had different approaches and options for the problem that I had. He also explained what was going on in a professional manner.” —Neddal A.

“They do alternative pest control. They don't just blast them. I also liked that they were local.” —Christine H.

“They followed through well. We had a problem a year later, but they fixed it for no charge.” —Bob S.

“They did what was expected of them.” —Don V.

“They very thorough and they uncovered a lot of problems.” —Margaret S.

“The report seemed to be very thorough.” —Laurel M.

“I like their prompt service.” —Karen C.

“They were thorough.” —Ken K.

“They were willing to consider using less toxic options.” —Jennifer L.

“They came out promptly after we called them.” —Andrea R.

“They seemed to be very easy to deal with and did the whole thing while I was away for the day.” —Andrea C.

“They were thorough and prompt.” —Anthony R.

“They got the work done quickly. They were also close to my house and their price was competitive.” —Lorna W.

“They were fast and efficient.” —Willis C.

“Their timeliness was good. They got the work done when they said they would.” —Jane O.

“They got the job done on schedule.” —Hope M.

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