Insurance
– Employee Benefits
Contra Costa County
Hodges & Russell Insurance Services
(800) 743-6975
416
Aviation Blvd.
Suite E
Santa Rosa, CA 95403
www.hr-ins.com
hr@hr-ins.com
David Hodges,
Chuck Russell, Owners
SERVICES
Annuities
Disability Income
Insurance
Retirement Plans
Workers Comp
HOURS
Mon – Fri: 8am – 4:30pm
BRANDS
Aetna
AFLAC
American Fidelity
Blue Cross
Blue Shield
Healthnet
Kaiser Permanente
Pacific Care
CERTIFICATION/TRAINING
Registered Employee Benefits
Consultants Licensed Securities Dealer
Workers
Comp Ins.
Liability Insurance
State Lic. No. OB67352
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 100 random customer surveys made since July 2002 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Hodges & Russell Insurance Services
has passed all of the rating steps and has earned the Diamond Certified
award, Certificate No. 127.
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David Hodges started Hodges Insurance Services on January 1, 1985. In 1989, Chuck Russell, who graduated from Sonoma State University, joined Mr. Hodges and they became Hodges & Russell Insurance Services. They are now independent employee benefits consultants, specializing in consulting about and providing a variety of health, dental, life and disability policies for employee groups.
During his acting career, Mr. Hodges learned "to stop acting and start reacting." He quickly realized that one cannot react until one truly listens to what's being said and how it's being said. This trained him to filter information and find a solution that fulfills that person's needs, as opposed to just selling something.
COMPANY
PHILOSOPHY
"We conduct our business according to certain Standards of Excellence:
We put our clients first, before ourselves or the companies we represent.
You can show our work to anyone. We take each case and handle it individually.
Our specialty is to create the best possible benefit plans using our combined
40 years of experience and all available information. We limit our services
to ensure that we are completely up to date on products and benefits.
We thrive on solving complex problems. Our policy is to always call our
employee members and our employers back the same day they call us. We
make that promise to every single client."
EXCERPTED SURVEY RESPONSES
"I'm most impressed by their promptness to solving problems in the insurance
industry."—Randy V.
"They return calls promptly. They've always got an answer for us when we call, instead of saying they'll look into it and get back to you."—Lori S.
©2002-2007 | American Ratings Corporation
