Hearing Aids

Contra Costa County

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What did you like best about Hearing Services of Antioch?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/6/2007 and 6/17/2008. Customer last names have been initialized for privacy. 

"They did what I wanted." —Charles P.

"I liked the person who helped me. She wasn't pushy." —Daniel S.

"They were very thorough, professional, and they analyzed my problem. My hearing aid fits well." —Ed M.

"They're very friendly. They take their time with you. Overall, I think their service is great." —Elizabeth S.

"They're really friendly, and there is never a problem when I go in." —Hazel G.

"They try to take care of your problem in a timely manner. They are very polite. I am very happy with their service." —Jeff R.

"They were personable, and they knew what they were doing." —Leah M.

"They have been taking care of me for the last 5 years. I've been very satisfied with them." —Jon R.

"Mary Jane Garnett" —Ken A.

"I liked the atmosphere and the people." —Lois P.

"They are very personable and very professional. Mary Jane impressed me." —Manuel R.

"Mary Jane Garnett takes care of her clients." —Mary B.

"They take care of me." —Mary N.

"The personal service" —Michael J.

"I think Mary Jane is very competent." —Nancy P.

"They were helpful." —Bert T.

"Their personal service when I go in" —James B.

"They're very easy to work with, and they work with you. They try their best to help." —Mark J.

"They have been so very nice to me." —Marveda M.

"They are very personable and thorough." —Donald B.

"They seemed very professional, and they knew what they were doing." —George S.

"They are very pleasant." —Larry M.

"We had an emergency, and they were able to get me in on the same day." —Diane M.

"They were very nice and helpful." —Josephine R.

"They were very courteous and informative." —Adanael G.

“They were always there when I called and ready to help.” —Dale C.

“They answered all my questions. They were also accommodating when I needed my hearing aid adjusted.” —Norman S.

“The woman my Mother saw was awesome.” —Hernandez, D.

“The personal attention and care to the individual” —Alexandria R.

“When I went in to get my hearing aid fixed, they gave me a loaner hearing aid.” —Don K.

“They took care of me very quickly.” —Eleanor C.

“The receptionist and the audiologist were very nice and helpful. They return calls promptly.” —Savitri P.

“I liked their honesty about which hearing aid will or will not work. I also like that they're not pushy.” —Gilford M.

“They were very caring and thorough.” —Diane P.

“They were very friendly.” —Esther M.

“The service that they gave me was excellent.” —Lydia R.

“The friendliness of the staff” —Robert C.

“The staff was great. They answered all my questions.” —Josephine M.

“They accommodated my every need.” —Evelyn S.

“They are courteous and prompt.” —Ellis C.

“They take personal care of each client to meet their needs.” —Frank S.

“I like that they took the time to find out what I wanted.” —Pauline C.

“The people that I dealt with were very friendly. They talked loud enough so I could hear them. They were very sensitive and understanding.” —Larry M.

“We really like Mary Jane. She is very helpful and insightful.” —Charlotte A.

“They are very helpful, friendly, and they do what you need them to do. If you have an urgent question, they do their best to assist you with your needs.” —Richard W.

“They are nice.” —Abel G.

“They're friendly and they give good service.” —Edward S.

“They're very good people. I didn't have any trouble getting an appointment. They were friendly, knowledgeable and honest.” —Sue L.

“They tell you the truth and they're right there when you need them.” —Ofelia P.

“They are very pleasant.” —Mary C.

“They're friendly and they make us feel like family.” —Mitchell B.

“I can go in and see someone quickly. They're also able to give me a quick answer.” —Karen H.

“It's a very relaxed atmosphere and they do a good job.” —Jack S.

“The best thing was that there was no sales pitch.” —Carl H.

“The overall experience was satisfactory.” —John M.

“The office is very personalized. They always get me in promptly and make me feel comfortable. Their work is very thorough.” —Sue P.

“They were really professional.” —Robert W.

“They're very punctual, caring and friendly.” —Vincent K.

“They're friendly, concerned and honest. I'm very satisfied with Mary Jane's work.” —Hubert M.

“They're very friendly and knowledgeable.” —Stella B.

“They were very helpful and they took care of all my son's needs. They also paid close attention to him. The service was very quick.” —Alejandro M.

“They did a good job and had good service.” —Willis V.

“The people were really nice to my mother.” —Elena H.

“They took care of me and did what I needed.” —Genevieve R.

“They check their patients thoroughly.” —Dorothy P.

“Mary Jane was very nice and did all she could for my mother.” —Dorothy H.

“I like Sunny. She's very nice.” —Maebelle R.

“They service my hearing aid and adjust it any time I want.” —Helen H.

“The detailed explanations of what was going on” —Tania W.

“I liked the quality of the service from the front desk and the audiologist.” —Theda I.

“They're good people. They try to help me.” —Ernest D.

“They were friendly and did a good job.” —Michael L.

“They were very helpful to my son.” —Bradley Q.

“We appreciate the promptness of the appointments. The people there are very nice.” —Alice S.

“Friendliness and promptness” —Jack B.

“They try to do everything you ask them to do.” —Juliette M.

“Mary Jane is thorough and understanding. She explains things very well.” —John A.

“I like everything about them.” —Gertrude L.

“Free batteries” —Louis B.

“Mary Jane was honest and conscientious.” —Doug H.

“I'm satisfied with their services. They make adjustments when needed and I feel very comfortable around them.” —Manuel S.

“They took care of me immediately. They're also honest.” —Barbara S.

“They were personable, willing to listen and they gave me immediate help.” —James B.

“Friendly service” —Erma J.

“The hearing aid they gave me was good. It was less expensive than the first place I went to.” —Robert F.

“I liked the audiologist, Sunny. She was available to help right away.” —Diana A.

“I got personal service. They were also willing to spend the time to talk to me about all the problems that could come up.” —Diane A.

“It's close to where I live.” —Larry W.

“Mary Jane is always very nice and cordial.” —Rose T.

“They seemed to know what they were doing and answered all my questions.” —Don V.

“They are courteous, prompt and fair.” —Margarita L.

“Mary Jane is always willing to help me. She has gone beyond the call of duty to make sure I was satisfied. I love the work that she does. I will continue to keep using her services.” —Sharon M.

“The way they accommodated me” —Jeffrey A.

“They were efficient.” —Joan I.

“They were nice and made me feel comfortable.” —Matthew B.

“They were quite knowledgeable.” —Jerry K.

“I liked Mary Jane.” —Dennis F.

“They were very polite and explained things to me. I felt comfortable with them.” —Harold C.

“They were interested in the problems I was having and answered my questions. They seemed really concerned about the client.” —Adele Y.

“Sunny is very nice. She takes care of me when I go in.” —Lupe A.

“They quickly got me in and took care of me.” —Kevin K.

“I love Sunny. She is very helpful.” —Forrest B.

“They're cooperative and friendly.” —John C.

“You can adjust the sound on the hearing aid and it doesn't make your ears feel stuffed up.” —Grover W.

“They explained everything thoroughly.” —Anthony B.

“I like Mary Jane a lot; I'm satisfied with the service I receive from them.” —Mary B.

“I like Mary Jane. She's very personable and does her best to help me.” —Emerson P.

“Their friendly attitude” —Gerald S.

“The woman audiologist was very competent. She adjusted my hearing aid and I was very satisfied.” —William C.

“They explain everything to you. Mary Jane makes sure you understand what's going on.” —Gilbert D.

“The woman was careful and thorough. My grand-daughter started hearing better ever since she went there.” —Taryn R.

“Their ability to communicate with me” —Ruben I.

“The audiologist could relate to my eight-year-old son.” —Chad D.

“They pay a lot of attention to my needs and answer all my questions.” —Luis R.

“They are nice people, timely and they provide good service. They do what's necessary.” —Tomasine M.

“They are always available to listen to your questions.” —Edwin P.

“They were very personable.” —Desiree R.

“I liked the people there. They were cordial and explained everything thoroughly.” —Richard H.

“The hearing aid does make a difference.” —Earl A.

“Good service” —Jerald L.

“The people are very nice.” —Kara W.

“I liked the woman there.” —Mary F.

“I liked the professional service.” —Nathan C.

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