What did you like best about Handyman Connection of Contra Costa and Alameda Counties?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/30/2007 and 4/14/2008. Customer last names have been initialized for privacy. 

"The guys are always friendly. They get the work done. They are clean and tidy. They also pay attention to detail and arrive on time. Their prices are fair for what they do." -Beth S.

"Fast service" -Shelly Y.

"Convenient, really good work, and I could trust the workers." -Ann L.

"They were reliable. The guy they sent out knew what he was doing. He was very qualified and easy to work with." -Richard S.

"Everything they have done for me so far has been good." -Tony B.

"They were always on time. I had several different workers and they were all very nice and helpful. They did a really good job." -Marian C.

"The response time and the quality of work seem to be pretty good." -Craig C.

"They are always prompt and on time. They explain things. They do a very good job." -Louise T.

"They are pretty trustworthy." -Mel H.

"The quick response" -Sandra M.

"The workmanship" -Al G.

"They are very professional and on time. They follow up and they confirm appointments." -Cathy H.

"That they are licensed contractors. It is a one stop shop." -Valerie B.

"Convenience" -Diane W.

"I can get the work done quickly and reliably." -Jackie S.

"I don't know." -Jennifer M.

"It was just easy to find." -Mark M.

"I like it because someone can come the next day." -Margaret P.

"They answered the phone. They were on time and they sent good people." -Stephanie S.

"They are available. They are very personable and friendly." -Johanna B.

"They were on time. I liked the work that they did. I was satisfied." -Evelyn C.

"They are nice, pleasant people. They do what I ask." -Dorothy R.

"They gave me a quote beforehand. The quality of the work was fine." -Karl S.

"They come when they say they are going to." -George F.

"They are on time." -Harold S.

“They come when they say they will. They're also efficient, polite and they do a good job.” -Helene R.

“I liked their ability to analyze what had to be done. They told me how much it was going to cost and got the job done. The price was also fair. I felt comfortable with them in the house.” -Gail C.

“They're prompt and they know what they're doing.” -Denise V.

“They came on time and did the job right the first time.” -Chuck M.

“The guy did a good job. He listened to what I had to say and did it.” -Joe R.

“They were very polite and they knew what they were doing.” -Linda O.

“They did what they said they were going to do within the time frame they promised.” -Warren R.

“They were very cooperative and they pointed out things that I had missed. They did a good job.” -Lee H.

“They were punctual, reliable, friendly, thorough and they cleaned up nicely after the job was done.” -Astrid E.

“They were on time, honest and professional.” -Nancy P.

“They did the job they were supposed to do. I was very satisfied.” -Geraldine M.

“They came out on the day that was convenient for me.” -Colette D.

“The value for the dollar” -Kathie H.

“I was happy with the work they did. They documented everything and arrived on time.” -Betty S.

“They did what they said they would do. We were very satisfied with all the projects they completed for us. I've already recommended their services to several friends.” -Elaine W.

“The people were nice, polite, communicative and the work was excellent.” -Alicia F.

“They preformed quickly and did solid work.” -Mack C.

“They knew what they were doing.” -Patricia D.

“Bruce is a very special person. He was polite and did excellent work for us. He even sent us a "thank you" note.” -Jennifer S.

“The man who came out was excellent. He knew what he was doing. He was very careful when he installed the lighting fixture and did a beautiful job cleaning up after himself.” -Charlotte B.

“They are timely, reliable and they do good work.” -Paul A.

“I liked the quality of the work. We've used their services for several small jobs and they did very good work.” -Joanne R.

“They respond quickly.” -Linda K.

“They are prompt, courteous, neat and they do excellent work.” -Angela C.

“They were on time, polite, they knew what they were doing and did a great job.” -Mary R.

“The fellow who came out was on time, pleasant and worked quickly.” -Walter G.

“The electrician who came out was on time and did a nice job.” -Sara H.

“Not only are they nice to work with, but their work is also very good.” -Bill K.

“They showed up on time and did very good work. We were very satisfied.” -Jackie P.

“They knew what they were doing and their pricing seemed fair for the work they did.” -Louise C.

“The service and quality were fine.” -Leroy S.

“They were easy to schedule and did good work.” -Shawn W.

“The fellow who was here was courteous and friendly.” -Louise T.

“They were prompt and the work was good. We didn't have any problems. We've used them a few times already.” -Daphne R.

“They were on time and did a good job. I like that they guarantee their work.” -Don Z.

“He was very polite.” -Nina H.

“I like the idea that they can do several jobs at once. They always come on time and do the work well.” -Anna S.

“The promptness of the service” -Jesse P.

“They come on time and finish the job properly.” -Birch B.

“They were courteous and nice to me.” -Edward B.

“They were here when they said they'd be and did the job.” -Gene M.

“The people that work there are very pleasant to deal with and did a nice job for us.” -Frank D.

“You can call them for almost any task. They come out and take care of the problems.” -Annette M.

“I've had wonderful service from them. They come right out. They are friendly, prompt and if they are going to be late, they always call to let me know. I am happy with the young men that have come to help me out.” -Gloria A.

“I like the guys that come out. They are very professional and they do good work.” -Ray B.

“He came out when he was supposed to, answered our questions and did a good job.” -Gwen H.

“They were friendly, on time and they've done nice work for me.” -Johanna B.

“They arrived on time and did a good job for me.” -Judy S.

“They came out promptly.” -Richard D.

“The work they did was good.” -Clayton G.

“They were on time, pleasant, and we've used their services a couple of times now.” -Mark S.

“The quality of the work they did” -Bill D.

“They are very reliable and they stick to the estimates. The people they send out are very friendly.” -Julia A.

“They have been reliable and honest.” -Burt A.

“The people, the quality of the work and the response time” -Amal N.

“The folks they send out are competent.” -Bill E.

“They are readily available and the price is right.” -Gene D.

“They were courteous and efficient.” -Olivia C.

“They come out quickly.” -Donald H.

“They were easy to get in touch with and they came out right away. They had the necessary equipment to do the job.” -Dale K.

“I like the fact that they are willing to do small jobs, and they charge accordingly.” -Doris B.

“They have done several small jobs for me. Everything went well and there were no problems.” -Carl S.

“They respond quickly and it's a one-stop shopping experience. I can get a door painted, pictures hung and a plumber in one call.” -Rene R.

“Their work was good. They were prompt and friendly.” -John M.

“They were reliable and friendly.” -Ed P.

“They were very efficient and quick.” -Sheila D.

“They were on time and they did the work we requested.” -Lee H.

“They were prompt, they arrived when they said they would and did what they were supposed to do.” -Bea W.

“They showed up when they said they would.” -Julie H.

“They did a good job.” -Shar S.

“The two men who came out paid close attention to details and cleaned up after themselves.” -Angela S.

“I've used them several times before. They've been reliable and their prices have been reasonable.” -Roger P.

“They came out promptly.” -Elaine B.

“The quality and craftsmanship were very good.” -Pearl M.

“They were pleasant and able to do the work I needed.” -Helen G.

“They did what they were hired to do. We've been very satisfied with their work.” -William H.

“They showed up and did the job in a timely manner.” -Mike M.

“They were on time and courteous.” -Mary H.

“I liked the fact that they guaranteed their work.” -Nancy C.

“They were able to schedule the work quickly and they arrived promptly to do the work.” -Robin C.

“They knew what they were doing. They were on time, fast and efficient.” -Carolyn H.

“The wide variety of things they can take care of” -Silvia C.

“We've had good experiences with Kevin.” -Martin S.

“Accessibility and friendliness” -Donna O.

“The people that come out usually know what they are doing.” -April O.

“Their prices are reasonable.” -Steve C.

“They are convenient.” -Michelle S.

“They are pleasant, timely and they do good work.” -Winn S.

“They have always provided good service to me. I am going to be calling them back to paint my kitchen in a few months.” -Yolanda J.

“The guy who came out was prompt, friendly and he did a nice job.” -Sherry F.

“They are willing to do small jobs other contractors won't do.” -Pamela R.

“They were courteous and prompt.” -Sun K.

“They were prompt and did the work quickly. We were happy with the way everything turned out.” -Joyce L.

“The technicians that have come out to our house have always been pleasant, professional and prompt.” -Kristie C.

“They were courteous and their work ethic was good.” -Dorothy C.

“He was pleasant and arrived on time.” -Anne K.

“He came out on time and he was pleasant.” -Norma M.

“I liked the guys who did the electrical work in my laundry room. They were very nice.” -Connie T.

“The main office is responsive. When he finally got the job done, it was good.” -Melanie F.

“The young man who came out was prompt, nice and he did a nice clean-up job.” -Yetta D.

“They are able to schedule appointments rather quickly, so you don't have to wait too long.” -Juanita S.

“One of the guys who came was willing to help and put in extra hours.” -Erin J.

“The man who did our estimate was pleasant.” -Dorothy P.

“They completed the job in a timely manner.” -Cedric B.

“They came out on time.” -Pat A.

“I have used their services in the past and everything went well. I like that one day during the week, they offer evening appointments.” -Faye C.

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