Fireplaces
& Stoves
Contra Costa County
Fireplaces Plus
(510) 223-8345
Harold Sheats, President
SERVICES
Sales, Installation & Service
Gas Logs, Mantels, Screens & Tool sets
Free-Standing
Gas & Electric & Wood-Burning Stoves
Fireplace Inserts
HOURS
Mon – Fri: 10am – 5pm
Sat: 10am – 4pm
Other: By Appointment
CREDIT CARDS
Amex
Discover
MasterCard
Visa
GUARANTEES
Manufacturers’ Limited Lifetime Warranties
BRANDS
Mendota, Avalon by Travis, Thermo-Rite
Workers Comp Ins.
Liability Insurance
State Lic. No. 631164
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER LOYALTY
Based
on 125 random customer surveys made since Sept. 2005 asking each customer:
"Would you use this company again?"
CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."
RATING STATUS
We declare that Fireplaces Plus has
passed all of the rating steps and has
earned the Diamond Certified award,
Certificate No. 742.
Harold Sheats, President of Fireplaces Plus, has been in the industry for more than 40 years. After spending most of his adult life building masonry fireplaces, he established his own business cleaning and servicing fireplaces more than 20 years ago. His store opened in 1996 and he now concentrates on selling and installing fireplaces and free-standing stoves.
Although traditional brick fireplaces are no longer allowed in most places because of the pollution they cause, you don't need to do without a cozy and inviting fireplace. Fireplaces Plus shows customers how they can enjoy the warmth and beauty of a hearth and save money at the same time thanks to lower energy bills. The experts at Fireplaces Plus will help you choose from freestanding wood-burning and electric stoves to a wide range of gas and wood-burning fireplaces and fireplace inserts, to find the solution that's right for you. And unlike many of their competitors, Fireplaces Plus handles the installation, service and repair of the products they sell.
COMPANY PHILOSOPHY
"We don't just sell fireplaces, we're experienced
installers as well and have a solid understanding
of what will work best for each situation. We
even offer free in-home consultations to help our
customers choose the best place for a new gas or
wood fireplace."
EXCERPTED SURVEY RESPONSES
"They were prompt, clean, and I was very pleased
with the end result."–John L.
"They are responsive to our needs and Harold is very thorough and really knows what he is doing. We have used them twice."–Michael W.
"I had them out to do some service work. They
came out right away and the technician really
seemed to know his stuff. If I need more service
work I would call them immediately."–Victor S.
©2002-2007 | American Ratings Corporation
