Foundation Repair

Contra Costa County

Back to list

Back to Profile

What did you like best about Engineered Soil Repairs, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/18/2002 and 10/2/2007. Customer last names have been initialized for privacy.

"I was in an emergency situation and no one else could help me. They responded quickly and were very nice." - Cathy M.

"The overall product" - Tye L.

"Their professionalism" - Tina M.

"I like that they were very professional from top to bottom. They co-operated with all of our changes." - Gary B.

"The customer service was excellent and they knew what they were doing. The prices were fair and they did a good job. My basement is dry!" - Joanne R.

"They are very responsive, fair, and listen to your needs. They get it done in a timely and professional manner." - Mark L.

"Workmanship, good clean up and customer service" - Libby J.

"They were professional, they did the work in a timely manner. All the people I dealt with were a pleasure. They also recommended some other contractors and they too were high quality companies." - Martin E.

"I liked the accessibility, confidence, execution, and follow up of the company. They are good and honest people." - Tom B.

"They are efficient, neat, prompt and willing to deal with questions. They made me feel confident and listened to our concerns." - George H.

"I like that they were prompt, professional, and very detailed in their work and customer service." - Rob w.

"They are good at their work" - Steve S.

"They know their business, they're professional, and they're trustworthy." - Cindi L.

"They were straight forward and followed up well." - Joe H.

"They have a professional attitude, they are knowledgeable, they are good at holding to the schedule and I felt confident that they knew what they were doing." - Hayden F.

"I was very familiar with them through our association. They have done a lot of work on the common areas of the development I live in." - Richard A.

"I liked their scheduling, communication, and that I can reach Mark anytime I want." - Jim B.

"The crew was professional, they dealt with some stumbling blocks, and still got done in a timely manner." - Linda F.

"I like that they were professional." - Mike O.

"They did a good engineering job and they were responsible." - Greg E.

"They did their business with a professional manner." - Jack S.

"I liked the really cool big machines and that they took out some stumps that we requested." - Victoria W.

"The were able to reduce the cost of the initial estimate. They deliver real quality and Morgan is great." - Bruce W.

"Their personal service was great, they kept in touch with me all the time, and the supervisor there was most accommodating." - Rosemary D.

"They did a good job and I was very satisfied." - Alice M.

"The people I dealt with were very personable, and took time to explain things to me and reassure me about things, they were very helpful." - Gary S.

"We had good personal contact with the people we worked with and the follow up was excellent." - Mary G.

"I liked their prompt response." - Vicki H.

"The were fast and professional." - Charles M.

"They were very courteous and responsive." - Paul C.

"Professionalism, wonderful, they are on top of it, maintain their schedules, and know what they're doing." - Richard M.

"Those guys seem to know what they are doing." - Martin L.

"I thought they were very considerate and cooperative to my needs." - Charles R.

"The overall quality of the work was good." - John B.

"They did a good job. The people were pleasant, and knew what they were doing, things were fairly quick." - Jeff R.

"They got the job done." - Joan R.

"I liked that they tunneled underneath the house, so they didn't have people traipsing through the house." - John B.

"They did everything they said would do when they said they would do it within reason." - Maurice T.

"They came in a got the job done with no problems and the price was reasonable." - Dick A.

"They were really fast from start to finish." - Sherrie C.

"They were very fair and professional." - Sharzad A.

"They seemed pretty professional and efficient." - Peter H.

"I really enjoyed working with Morgan, he is a good straight shooting kind of guy." - Michael W.

"They were honest and reasonably priced." - Sam S.

"They were very good in responding too complaints, they've made all the repairs, they were very responsive and made an effort, they made corrections." - Dorien S.

"They are friendly and seemed professional." - Helen S.

"The workers were good, everyone was on time, but the quality of the work was bad." - Clinton W.

"They were professional in both the way they handled themselves and the work" - Jim R.

"I've already referred them. I was very pleased" - Bob R.

"They are a great business to work with" - Vicki R.

"Prompt, considerate and flexible" - Paul B.

"They are forthright and honest" - Jon D.

"The efficiency" - Al W.

"Very efficient and they did a good clean up job" - Barney C.

"The knowledge" - David Y.

"They did a good job and kept us up to speed" - Dave R.

"Knowledge base, they're wonderful" - Jane C.

"The work is excellent, the people are great"
- Mark T.

"We use them mostly for litigation reasons"
- Edward B.

"They're the most knowledgeable, and they're cordial" - Patricia M.

"Impressed with the work and the cost"
- Phil W.

"The estimate was clear and precise, the work was prompt and complete" - Kris R.

"Extremely professional, absolute knowledge and quality contractors" - Mr. S.

"Prompt, get the estimates to us quickly and they do a good job. Our customers are happy with them; we get no complaints at all. Use them all the time" - Wayne B.

"They're prompt with estimates, and they complete the work when they say they will"
- Barbara

"Fast; they told us what our options were and prescribed the best way to proceed and did it" - Mick F.

"Nice people and they did their job" - Dallas C.

"The quality of their work, and the accuracy of their quote" - Luis R.

"They're wonderful to work with. They know what they're doing. They're honest and their prices are more than fair" - Torrey H.

"Overall, their excellence" - Leon S.

"Qualified contractors, top notch results"
- Gerry L.

"Professional, quality work and it was completed right on time" - Ernie R.

"Very professional" - Christine N.

"They were recommended by other property management groups" - Raymond C.

"Knowledgeable, professional and they meet expectations" - Danusia Z.

"Professional, knowledgeable, prompt"
- Sherrie K.

"They're workmanship is top-of-the-line"
- Richard M.

"Responsive, quality minded" - Mr. B.

"They're thorough and the work is complete"
- John M.

"Their customer service and excellent work"
- Al M.

"Punctual, thorough, and if we had problems they were very responsive" - Neal M.

"Reliable, competent, committed to their work" - Ann P.

"Professional, clear in their explanation of the process" - Alan B.

"Professional and reliable" - Robert H.

"Quality of their work, and their knowledge"
- Bruce A.

"The person that came out to give us an estimate, he was knowledgeable and professional" - Helen S.

"They were prompt, so knowledgeable and very neat about the work" - Christine F.

"Their knowledge, and ability to meet our needs within a reasonable timeframe"
- Victor R.

"Thorough and knowledgeable" - Carol B.

"They were on time when they came out for an estimate and they do quality work" - Susan C.

"They were great, reasonable estimate, quality work" - Marilyn R.

"Very efficient, I felt they knew what they were talking about and the results confirmed that" - Mark G.

"Professional, on time" - Doug K.

"Thorough, both with their explanation and their work" - Penny R.

"They told us exactly what was needed and what they were going to do" - Steve T.

"Thorough with the work they do, time-considerate" - Lin Y.

"Their work, it's more than satisfactory"
- John W.

"Very thorough, most knowledgeable"
- Tracy P.

"They outlined what we could expect and they were right on target" - Craig M.

"Prompt with the estimate, on time with the work" - Mary R.

"Prompt and they did a very nice job within the time allotted" - Bob M.

"They're knowledgeable and our clients like their work" - Carol T.

"Thorough, punctual, willing to work with me"
- Nancy H.

"I guess it was their knowledge and presentation" - Mr. P.

"Quick, responsive and they clearly explain everything" - Karen M.

"My husband's the yard man, so I'm sure he was pleased with their knowledge" - Ulysses H.

"Quality, knowledge, on time" - Edie R.

"Highly qualified in what they do" - Mr. C.

"I appreciated their quick response, the fact that they completed the work in a timely manner" - Fred V.

"Kept me informed, each step of the way, explained it really well" - Gusty W.

"The people are nice, and the work is beautiful" - Richard C.

"Professional, quality, prompt" - Jerry W.

"Thorough, quality oriented and professional people" - Marilyn J.

"People are so nice, friendly, accommodating"
- Corrine A.

"They're wonderful people, very efficient, most helpful" - Melissa K.

"Professional, efficient, they contract quality people to do the work" - Shawn O.

"Fixed my problem" - Dave G.

"They started on time, finished on time and cleaned up afterwards" - Raymond A.

"We're a property management group and we use them for a number of different properties" - Sharon C.

"On time and reliable" - Chester R.

"Prompt with the estimate, work was started on schedule" - Penny W.

"On time, came when they said, very neat and clean, repairs seem to be holding up, good work, just a quality job all around" - Charles H.

"Thorough, on time and professional"
- Betsy S.

"Quality work, professional staff" - Debra K.

"Their promptness, the fact that they knew what they were talking about" - Dave E.

"Quality company, talented people" - Scott C.

"On time, very neat and organized" - Jeri B.

"They were prompt, the work was done very quickly" - Mr. W.

"Their promptness" - Max B.

"Reliable and the work is outstanding"
- Keith P.

"They're wonderful, they complete the work on time and their prices are reasonable" - Mike Y.

"Prompt, professional, completed the work on time" - Michael S.

"Very responsive, answered all our questions, completed the work in a timely manner"
- Lisa M.

"They kept us fully informed each step of the way until it was done" - Mr. Jue

"Thorough, and punctual, from start to finish"
- Dave P.

"Professional, prompt and did a nice job"
- Judy G.

"Very knowledgeable, thorough, willing to explain everything, easy to work with"
- Gary C.

"They came out, gave us an estimate and timeline and lived up to it" - Jane W.

"Very knowledgeable, thorough" - Bill R.

"Their knowledge, their willingness to work with us" - Adorean B.

"They're reliable, they show up on time"
- Brad M.

"They came when they said they would, and they accomplished what we wanted" - Trish B.

"They were quick to come out and give us an estimate, and once they started the work, they were done in no time" - Harvey C.

"They did exactly what we wanted and the way we wanted it" - Mr. K.

"The people are friendly, the workers are reliable" - Phillip C.

"They got the work done in a timely manner. Please note that I looked around for 2 years before I elected them to do the work we needed" - Donna S.

"They're knowledgeable and their work proves that" - Bart D.

"They were on time" - Bob L.

"They were prompt in getting started and were excellent in the clean up" - Emily S.

"Knowledgeable and they stood by their commitment" - William V.

"They did what they said they were going to and it looked very nice" - Mrs. H.

"Thorough, on time and professional"
- Maurice T.

"Quality, efficient, on time" - Anne B.

"Professional and well organized" - Eleanor M.

"Very prompt, most professional" - Hillary T.

"Professional, prompt and the folks they contracted were very respectful to our property" - Edna O.

Back to Profile