Glass
Contra Costa County
What did you like best about East County Glass & Window Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 06/05/07 and 6/12/07. Customer last names have been initialized for privacy.
“They
did a great job.” - Carmella A.
“They
did a good job on time.” - Iday A.
“The
guy was professional, courteous and he really knew what he was doing.”
- Lena A.
“They
were really prompt and very efficient. The customer service was also nice.
They were personable on the phone and nice when they got here.” -
Tracey A.
“They
were on time and they did a good job. The gentlemen were nice, courteous
and they cleaned up after themselves. Overall, I rate them very high.”
- Jack B.
“The
quality of the windows is great.” - Amber B.
“They
were fast and did a good job.” - Ms. B.
“I like
that they do a free estimate. They call you before they come on the job
and they come on time. The people that did my windows were very thorough
and efficient. Overall, I just think they're a great company.” -
Lauren B.
“The
guys that came out worked hard, were on time, and they were quick to fix
the problem if we had one.” - Tish B.
“They
were very proficient, responsive and the product was good.” - Carole
C.
“I like
their fast service.” - John C.
“The
people who installed it were professional and the customer service was
good.” - Patty C.
“I like
the quality of their product and they have good customer service.”
- Greg C.
“Workmanship
and product” - Ms. C.
“They're
friendly and very helpful.” - Nancy C.
“The
windows look great.” - John D.
“They
were neat, professional and clean. They cleaned up after themselves.”
- Donald D.
“They
have a good quality product.” - Darcy D.
“The
service, personality, and the guy that came out was great. The installation
went smoothly. I would highly recommend them.” - Roger D.
“The
salesman was very thorough and the installation was great.” - Denise
D.
“The
person who came out to measure the windows was great. He showed us different
options of what we could get.” - Louie E.
“They
were courteous and they came out when they were supposed to.” - Gary
E.
“The
sales rep that came out was thorough and professional. I've even recommended
them to my neighbors.” - Rich F.
“They
were very efficient and got the work done quickly.” - Jodee G.
“I like
the people who did the installation. They were on time, efficient and
professional.” - Ms. H.
“I liked
the window cleaner that they gave me after they were done. Overall, they
did a great job. I was very happy with them.” - Richard H.
“The
people are professional, the windows are good quality and the price was
reasonable. I also like that they're local and go by the book as far as
codes and permits are concerned.” - Brad J.
“I love
the windows. Mike was nice to work with. I've had many compliments on
the windows.” - Mrs. L.
“They
were neat, courteous and paid attention to detail.” - Jess L.
“They
were very nice, neat and did a nice job.” - Abel M.
“Everything
they did was on time and very professional.” - Jesus M.
“I love
the windows. The installation was quick, fast and professional. We didn't
even know they were here. They worked to get exactly what I wanted. The
whole process from the office to the home was smooth.” - Brenda P.
“The
service was good.” - Phillip P.
“They
are reliable and they've been in business for awhile. The people who did
the work were good.” - Fran R.
“They
were efficient, on time and they did what they said they were going to
do. They were great.” - Linda R.
“I thought
they were really nice, knowledgeable and efficient.” - Mr. R.
“When
I asked questions, the salesmen could answer them. I was impressed with
his knowledge. When they came in to install the windows, they did a good
job. They picked up all of the pieces of wood and cleaned up the yard
outside afterwards. I was really impressed with them.” - Geri R.
“The
fact that they were very quick” - Jennifer R.
“They
were quick, clean and they did a great job.” - Mike S.
“I enjoyed
meeting the owner. He explained everything about the windows and answered
all my questions. It was very thorough. He was very cordial, and so far,
the service has been great.” - Rita S.
“They're
easy to work with. The panes give quite good soundproofing. They gave
us good service. They did what they were supposed to do and were on time.”
- Diane S.
“They
were clean and neat when they finished. The young men that were here were
very respectful and professional. They handled themselves well. The salespeople
were very good and impressive.” - Don S.
“We
did not know that the windows were under warranty, so he had things replaced
for us for zero cost. We were very pleased that they helped us save money.”
- Christine S.
“The
actual work performed, the callbacks and the customer service” -
Ned T.
“They
were on time, efficient and the windows came out looking nice.” -
Gary B.
“The
windows are in and they're fine.” - Audrey B.
“They
got the job done quickly.” - Gerald C.
“The
quality of the installation was top-notch.” - Randy D.
“All
the installers were very nice. They worked hard and got everything right.
Also the people in the office were very helpful both times I used them.”
- Mr. G.
“They
are very friendly and knowledgeable.” - Ms. H.
“I'm
very happy with the windows.” - Mr. H.
“They
worked fast.” - Bill H.
“I liked
the gentleman that came out to do the estimate and the installers. They
came out when I was recovering from an injury so I was incapacitated.
I told them to make sure they cleaned up every bit of scrap and glass,
and they did it beautifully.” - Ellen H.
“They
came out quickly in an emergency situation and did a great job considering
the circumstances.” - Sandra H.
“They
were very responsive when there was a problem.” - Charles M.
“They
were quick, efficient, very friendly and courteous.” - Mr. P.
“They
did everything they said they were going to do.” - Rick R.
“Their
prices were very good and they were willing to accommodate us when we
needed a pet door. They gave us very good customer service. They seemed
very friendly and cooperative when I had questions.” - Denise S.
“They
were very efficient.” - Dennis S.
“They
had good workmanship.” - Chris S.
“Attention
to detail, effective installation, no dirt left behind, very efficient,
in and out, and as far as we know it's been pretty well sealed. We haven't
seen any signs of leakage.” - Steve S.
“They
got it done on time.” - Robert V.
“I liked
everyone. They were prompt, on time, they came and did the job and were
done when they said they would be.” - Ms. V.
“They
were very pleasant, polite and they got here when they said they were
going to be here. They also cleaned up after themselves.” - Toni
V.
“The
quality of the product, the presentation by the salesperson and his demeanor
and forthrightness” - Tamara W.
“The
quality of the windows is good.” - Jerry A.
“I've
been doing business with them for 15 years, so I know what I'm getting,
predictability and reliability.” - Henry A.
“They
came out and got the job done fast.” - Don A.
“The
product and the knowledgeable salesperson” - Wayne B.
“Their
professionalism” - Kelly B.
“They
did a clean job.” - C.E.C.
“He
kept his promise.” - Peter C.
“I like
the fact that the windows have a guarantee on them.” - Jerry D.
“They
were quick.” - Vivienne F.
“They
are very easy to work with, no hassles.” - Todd G.
“They
are friendly and reasonable to work with. The quality of the windows is
also good. I'm using them for two more windows in the next few weeks.”
- Lori H.
“They
did everything they said they would do and answered all my questions.
If I felt something needed to be done, they would do it.” - Joe H.
“The
quality and appearance of the windows” - Mr. J.
“The
people are nice.” - Sally L.
“They
were very prompt schedule wise.” - Brad L.
“They
are good workers. They show up on time and they're friendly.” - Concepcion
L.
“They
are very nice. When my neighbor saw the windows, he called them and bought
five windows.” - Patrick M.
“The
estimator was very helpful. I felt the he was honest and knowledgeable.”
- Lois M.
“The
guys who did the work were good.” - Sue O.
“The
prompt service that they gave us” - Manuel R.
“They
know what they're doing.” - Dinesh S.
“We
liked the manufacturer a lot.” - Paula S.
“They
were very easy to work with and did a good job.” - Shelly T.
“The
price was good.” - Tim W.
“They
installed a garden window that doesn’t leak.” - Mr. B.
“I liked
Jake. He was straightforward and a good salesman.” - Gina G.
“They
work independently and do a good job.” - Pawel.. K.
“They're
relatively fast. We've used them twice in the last two years.” -
Rita M.
“I thought
the installers were very professional and did a good job.” - Kenneth
M.
“They
seemed to be knowledgeable and had a good track record when they first
came out.” - Linda M.
“The
fact that we could design the windows and panes the size we wanted”
- Ms. B.
“The
guy who did the estimate was wonderful and the quality of the windows
was good.” - Becky H.
“The
price and the installers were good.” - Florida O.
“The
installers were fantastic.” - Carlos C.
“The salesperson really tried to work with me.” - Laurie C.
©2002-2007 | American Ratings Corporation
