Contra Costa County > Company Profile > Custom-Made Rain Gutters, Inc.

Gutters

Contra Costa County

Custom-Made Rain Gutters, Inc.

(800) 287-9410
Fax:
(925) 687-9410

1280 Diamond Way, Suite A
Concord, CA 94520

Serving Contra Costa County

www.custommade
raingutters.com
Virginia M. Brown, Officer

SERVICES
Custom Gutter & Downspout Systems
Gutter Helmet System

HOURS
Mon – Fri: 9am – 4:30pm Other Hours: By Appointment

CREDIT CARDS
Amex
Discover
MasterCard
Visa

GUARANTEES
5 Year Labor Warranty Lifetime Product Warranty

EMPLOYEES
14

Workers Comp
State Lic. No. 622770
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 100 random customer surveys made since February 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Custom-Made Rain Gutters, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1046.

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Survey Comments

Established in 1973, Custom-Made Rain Gutters has grown from a one-man operation to a company with over a dozen employees and a client base that spans Contra Costa County. They specialize in sales and installation of custom gutter and downspout systems, and are an authorized dealer for Gutter Helmet.

Custom-Made Rain Gutters offers seamless aluminum, steel or copper gutters and downspouts, expertly installed by a skilled in-house crew. Rain gutters are available in 33 decorator colors and come with a lifetime warranty from the manufacturer. With the patented Gutter Helmet system, cleaning gutters is a thing of the past. Gutter Helmet allows water through but keeps out leaves and other debris. It protects your home from water damage and can be mounted to new or existing gutters. Best of all, Gutter Helmet makes your gutters maintenance free!

Custom-Made Rain Gutters has one of the most highly trained crews in the business. All installers are employees; the company does not use subcontractors. Always looking for new and better ways to do their job, they continue to improve the quality of their service and their product.

COMPANY PHILOSOPHY
“Because we’ve been in business for over three decades, we have a thorough understanding of our industry. Our vast experience has taught us to anticipate the unique challenges of each job, thereby allowing us to give better overall service. We’re big on doing the job right the first time. But if there is a problem, you can count on us to correct it immediately – no questions asked.”

EXCERPTED SURVEY RESPONSES
“They were very professional and accommodating. The follow-up and the installation were very good.” — Amy S.

“The estimator who came out was thorough, nice and did an excellent estimate. I just thought the customer service was excellent all around.” — Lora W.

“The workers were friendly and they got the job done.” — Elaine C.

“They got the job done quickly.” — Sue M.

See Survey Comments

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