Tile, Stone & Grout Cleaning

Contra Costa County

Cleaner One

(925) 837-3779

115 Ryan Industrial Ct., Suite 100
San Ramon, CA 94583

Serving the East Bay

www.cleanerone.com
cleanerone@
sbcglobal.net
Paul Beaton, President

SERVICES
Steam Cleaning
Carpet, Upholstery & Rugs
Carpet Repair
Tile & Grout Cleaning,
Sealing, Repair
Nat’l Stone Cleaning,
Polishing, Sealing
Hardwood Floor Deep Cleaning
Exterior Stone Pressure Washing

HOURS
Mon – Fri: 7:30am – 5pm

EMPLOYEES
6

CERTIFICATION/TRAINING
IICRC Registration 029469
C-15 Contractor’s License
VIC Certified Stone & Tile Tech

CREDIT CARDS
MasterCard
Visa

Workers Comp Ins.
Liability Insurance
State Lic. No. 696452
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 91 random customer surveys made since Feb. 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION “Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Cleaner One, has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 851.

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Survey Comments

This San Ramon company has been successfully serving the Tri Valley for over 12 years. Owner Paul Beaton, a lifelong resident of the valley, is the third generation in his family to work in the flooring industry. Following the family tradition, Paul became a C-15 flooring contractor offering carpet installation and repair services.

Before long, he expanded his business to include a complete array of carpet care services. Trained by the Institute of Inspection, Cleaning and Restoration (IICRC), Paul and his cleaning techs are certified. Not all carpet cleaners are educated and certified in this manner, and homeowners are put at ease when they learn Cleaner One is approved by carpet manufacturers’ standards to service their carpets and keep their manufacturer warranties valid.

Following the flooring industry trend of increased sales of hard surface flooring, Paul expanded his business again to include tile and stone restoration. After becoming a VIC certified stone and tile technician, Paul found that a lot of his customers with beautiful natural stone installed in their homes had little or no knowledge of how to maintain and protect their investment. Educating his customers became a part of each and every job.

COMPANY PHILOSOPHY
“We believe education and consistent training set Cleaner One apart from other companies. We make it our business to keep abreast of new developments in the floor care industry. We know what it takes for our clients to maintain their carpet warranties and prolong the life of their carpet and natural stone surfaces. When you choose Cleaner One you receive nothing short of expert care!”

EXCERPTED SURVEY RESPONSES
“They came out on time, did a good job, and they were courteous.” — Kathleen B.

“The job they did for me was excellent.” — Perry N.

See Survey Comments