What did you like best about
Clayton Valley Hardwood Floor Co.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/20/2005 and 9/27/2005. Customer last names have been initialized for privacy. 

"They were fast, on time, and they did what they were supposed to do." - Nadine G.

"They were very professional, and they did a good job." - Betty M.

"They were on time, nice, fair, and they did quality work." - Maureen W.

"They were considerate, clean, they communicated very well, and they did a beautiful job." - Jackie M.

"They were easy to work with, and they did a good job." - Trish G.

"The best thing about them was that they were hands on, always available to talk to, and they listened to my concerns. Also, they made good recommendations without being forceful. The craftsmanship and the results were outstanding. The fact they followed up on their own time was a credit to the way they do business." - Tom B.

"They were prompt, on time, and the prices were reasonable. They did a good job." - Leigh E.

"They showed up on time, got the work done when they said they would, and they were very professional. It was a very good experience." - Laurie O.

"They were on time and professional." - Ellen B.

"They did everything they said they would do, and they did a great job." - Tony P.

"The general quality of the work was good." - Chuck L.

"They were easy to work with, professional, and they did a good job." - Barbara B.

"They were very knowledgeable, and they had a good product. I could trust them." - Michelle K.

"They were on time, professional, and clean. They did the staining, the finish, and they put the baseboards back on making sure it matched the rest of the house. It was a first-rate job." - Ruth J.

"The service and the floor product were both great." - Mario P.

"They delivered a quality product." - Barbara M.

"The product was high quality." - Joanie R.

"They were on time, friendly, and they did what they said they would do." - Linda P.

"Either the father or the son was here to do the work. He was punctual and accommodating." - Cloe B.

"They're very dependable, friendly, and they did good work." - Cynthia S.

"I like the fact that they're a father-son team." - Tom W.

"The quality of the floors was great." - Robin P.

"They were very professional, the work was beautiful, and they cleaned up nicely. They also made things pleasant." - Helen C.

"They were on time, and they knew what they were doing. We were totally satisfied." - Dave K.

"They do high-quality work, and they are personable and awesome." - Dan Q.

"The guy and his son were really nice." - Barbara M.

"They were on time, and they did a very professional job. I like that they're local." - Gary L.

"I like that they are a family-owned business, and they are personable.” - Alma Q.

"They are good people, and they do a good job." - Terri B.

"They were easy to work with, and the overall quality was good." - Kim E.

"We were very happy with the service and the way they did the installation." - Patty D.

"The workmanship is great." - Shirley S.

"They were very neat, and they cleaned up well after the installation." - Diana D.

"The quality of the work and how nice everyone was" - Susan O.

"They came out on time and did a fantastic job." - Ed O.

"They are courteous, informative, and they did a good job." - Evette A.

"The quality of the workmanship was really great." - Herb H.

"Professionalism" - Julia J.

"They did what they said they would do and everything was great. In fact, we were away on vacation when they did the work. We came back to the house with new and beautiful floors. We trust Steve." - Richard T.

"They were on time, friendly, and I felt comfortable with them being in my home." - Dan M.

"The quality of their work and the beautiful outcome" - Karen F.

"They were very responsive to our requests. Also, they came out a year later to fix something." - Alex E.

"They explained everything and did a great job." - Rosa G.

"They were very nice and very good at their work. I liked doing business with them." - Connie T.

"Steve and Paul are great people to deal with. They have a nice crew, and they did a fine job. We plan on having them back soon for another job at the house." - Anita B.

"They did the work in a timely fashion, and they were responsive to my needs." - Karlene R.

"They finished on time." - Mike T.

"They did a first-class and quality job. They also did what they said they would do, and they talked me through the whole thing. The price was right." - Dave S.

"They were honest, neat, and they did a great job." - Maureen B.

"They started the job and did exactly what they said they would do. The floors came out outstanding, and Paul was just great to work with. The work was done two years ago, but it still looks brand new." - Mike T.

"Paul and Steve were great. They were friendly, and they told us exactly what was needed. Also, they finished on time and did a beautiful job." - Mary W.

"Paul was very nice. They installed new oak floors in our home, and they did a really great job. Everything was really wonderful." - Mike W.

"They were punctual, and they cleaned up well." - Barbara R.

"They have high-quality workmanship and customer service. They don't offer more than they can deliver, and they treat the customer like they would want to be treated. They were very straightforward and professional." - Gary G.

"They did a great job, and we've already recommended them to our friends." - Perry S.

"They were pleasant to deal with, honest, and they did a great job. Sometimes I don't trust big companies, but this one is really great." - Jill S.

"They attended to our needs, and we liked the way they explained everything to us." - Evelyn D.

"I liked the customer service, the follow through, and the personal touch they brought to the job. They were thorough, and they did everything they said they would do." - Terry B.

"They found a treasure in our floors. Our floors are gorgeous and easy to take care of." - Nick S.

"They were nice people, and they did good work." - Cynthia S.

"They were quick and nice people." - Laura S.

"They are good people." - Kevin H.

"They were polite, nice and they arrived here when they said they would be. I liked their meticulous clean up after the work was done." - Sandra W.

"Professionalism and workmanship" - Putt C.

"They did a fabulous job installing the floor, and it looks absolutely beautiful. They were also very reliable, and they communicated well." - Lee B.

"I liked the way they presented, supervised, and managed the job. I liked everything about them." - Virginia B.

"The quality of the work and the fact that it's a small company" - Kathleen B.

"They were very personable, they communicated well, and they did a good job explaining things." - John K.

"The quality of their work" - Debra C.

"They did a good job, and they were nice." - Lawrence B.

"The quality of the work was great." - Lee H.

"The quality of the work and the workmanship were really nice. I've recommended them to several friends." - Joyce C.

"They were friendly, and they came out and did the job well. Also they stayed within my budget." - Jim G.

"They were professional, pleasant, and they did good quality work." - Ronda D.

"They didn't overcharge me, they came out when they said they would, and they were polite." - Karen C.

"They were on time, and they did what they said they would do.” - Alan R.

"Fair, honest, and easy to work with" - Ted W.

"They did a beautiful job on the floors. I was impressed when they came back after the installation to see if all was okay with the job and if I had any problems or wanted any changes." - Flora T.

"They were neat, clean, on time, and they did what they said they would do." - Richard G.

"They are easy to work with." - Charles W.

"Their personality, their communication style, and their friendliness" - Becky M.

"Honesty, professionalism, and good work" - Theresa L.

"I trusted them." - Jane F.

"The floor is very pretty. We're happy with it." - Maureen B.

"They're really nice people, and they were great to deal with. Also, they were concerned about getting the right wood for the floor." - Karen P.

"Paul was very straightforward, trustworthy, responsive, and his prices were great." - Krista E.

"They responded to my questions and concerns." - Donna S.

"They came when they said they would, and the workmanship was good. They didn't make any mistakes." - Corinne E.

"Everything was done the way they said it would be done, and they started and finished on time." - Betty B.

"They came out quickly and took care of everything." - Bonnie C.

"They were very personable when they came out to do the estimate." - Ellen W.

"They charged what they said they would charge, and they were very professional." - Jackie C.

"They were easy to work with." - Judith M.

"They showed up when they said they would." - Dave S.

"They were friendly and reliable." - Terry C.

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