Hardwood Floors
Contra Costa County
Clayton Valley Hardwood Floor, Co.
(925) 689-0208
(925) 672-2597
Serving Contra Costa County
Steve and Paul Woerner, Owners
SERVICES
Wood Setting & Finishing; Medallions, Inlays
Borders, Resurfacing,
Refinishing, Repairs
New Construction & Remodeling
HOURS
At customer's convenience
GUARANTEES
12 Months on Labor
Workers Comp Ins.
Liability Insurance
State Lic. No. 700412
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER LOYALTY
Based on 97 random customer surveys made since Sept. 2005 asking each customer: "Would you use this company again?"
CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."
RATING STATUS
We declare that Clayton Valley Hardwood Floor,
Co. has passed all of the rating steps and has
earned the Diamond Certified award,
Certificate No. 749.
The Woerner family understands what it means to be reliable. This father-son team has owned and operated Clayton Valley Hardwoods for thirteen years. Steve and Paul pride themselves on being conscious of their customers' needs. Simply put, they show up when they say they're going to be there. They understand that when someone has a floor done, they're inconvenienced. Your furniture is out of the house and often the home needs to be vacated until the work is completed. And that's why their priority is getting the job done right and on time, so you're back to normal in a timely manner.
Clayton Valley Hardwoods offers an extensive
collection of woods from traditional oak, pecan
and hickory to the more exotic varieties such as
Brazilian cherry. Customers can go directly to
the supplier's showroom or warehouse to view
the woods installed and finished on the floor.
This takes a lot of the guesswork out of a major decision whether you're building a new home or remodeling a room.
COMPANY PHILOSOPHY
"We're really committed to quality. Our focus is
on doing the job right which means keeping to a
timely schedule as well as excellent craftsmanship.
We try to do all of it like we'd want it done in our
own homes."
EXCERPTED SURVEY RESPONSES
"They were on-time, they were nice, they were
fair, and they do quality work."–Paul W.
"They did a beautiful job. They were considerate, they communicated very well, and they were clean."–Harvey M.
"I liked best that they were hands on, always
available to talk to and they listened. They made
recommendations but didn't tell you what to do.
The craftsmenship and the results were outstanding.
The fact they follow-up on their own time is a
credit to the way they do business."–Gale B.
"They were very personable, they communicated well and did a good job explaining things" –Sophie K.
“They were easy to work and very professional.” — G.B.
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